The Animal Store

Category:	Pet Supply Store
Address:	4364 Touhy Ave, Lincolnwood, IL 60712, USA
Phone:	+1 847-675-5133
Rating:	3.8
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–8PM 10AM–7PM 10AM–6PM 10AM–5PM

Location

Photos 100

Reviews 8

Calvin Tzeng

My girlfriend and I went there to look at Prarie Dogs, it was really cute so we wanted to take it home with us. Asked about everything needed to take care of them, and how to "bond" with them, and the owner, Ken, promised everything would be fine and easy to take care of. The next day, we called him to inform him that the "bonding" wasnt really working, and it seems like the pup was sick, having runny eyes and such. We took it back to him, and he assured us "there is nothing wrong with her, she just needs some time in getting used to us, and we needed to give her a shower. All he seemed like he was doing was giving us BS responses in order for us not to return the pup, and get us out the door ASAP. We gave the pup a shower that night and found A TON of LICE on the pup. Called the next morning, and he kept trying to ask us if it was from our place, current pets, etc. trying to blame the lice and everything on us. Refusing to take them back because he was afraid that it would cause "contamination" to the store......The place is already contaminated -__- Ken does not care for these animals at all, all he wants is to just sell them ASAP, without giving a care of what happens AFTER they are sold. Place is run pretty poorly, dirty, and clustered in terms of how the animals was being held, not to mention everything is wayyyy over priced ($250 cages that could be bought at amazon for less than $100, same product. Animals double the price of what other places are selling them etc). I DO NOT RECOMMEND PEOPLE SHOP HERE!

jeanette monegro

I gave it three stars just because the man in the store was very nice, I bought an eclectus parrot from here about 1 and a half years ago. My concern is they dont know anything when it comes to ecelectus parrot dieting and I had to learn the hard way. I took him to the vet to get his shots and started noticing that he was sick. The guy in the store made me buy 20 bucks worth of pellets but these birds are super sensitive to birdy food theyre only supposed to eat fresh fruit and veggies plus sprouts. When I looked in his bowl before purchasing him I saw only carrots. I was lucky enough to find someone who was an expert on eclectus parrots, changed his diet and he was up and running again. My thing is if theyre going to sell these parrots please advice people of proper dieting, its super important and their life depends on it. I understand that people need basic knowledge of the animal theyre going to purchase before buying it, but if you own an animal store and care enough about your animals than please educate them before selling and NOT give misinformation. BTW pellets are bad for ekkies!!!

A Private User

Im hesitant to be specific because I may need to go in there for a thing or two in the future. Ive been in here a couple times. I was so excited to go here because Id heard great things. The store itself is fantastic. They have just about everything a pet owner could ever need (theyre very overpriced-shop online before buying!) This I cannot stress enough: PLEASE PLEASE PLEASE DOUBLE CHECK THE INFO THEY GIVE YOU FOR THE SAKE OF YOUR PETS. I was given VERY BAD advice multiple times by someone who works there. The way this person talked was so convincing that I almost second-guessed myself. I double checked the info against multiple sources and confirmed what I already knew: they were giving me AWFUL, TERRIBLE information. I could see where people have great experiences there, but it really terrifies me that they could be telling lots of other people what they told me. Go there, shop there, have a blast! But please double check whatever advice they give you.

Rahul Singh

Owner is horrible...we bought two Kittens from him. His employee told us if you buy both cats we will give $200 Discount, so we made up our mind and told him we will go for both. He refused to give us any discount and went back and yelled at his employe. Then we told him we cant buy the cats of they are not Nutered, and his answer was yes of course they are. Paying 1000 plus later we took cats home, we promised our son so we were happy two 2 cats rather then one. Now 3 months and visit to Vet later we are finding out they are not nutered, he shouldve giving us some kind of paper work when we bought them. I made a call to him and he said I never said they ate not nutered and hung up the phone. I am filling complaint about him and his Shady business to city and state.

A Private User

DONT SHOP HERE!!!!! I bought a hamster here who ended up having serious medical issues not even a week after I had brought him home (abscess from a bite wound from a cage mate while in the store, and missing parts of his ear). When I asked about returning him and their follow-up medical care, the manager on duty told me THEY PUT ANY ANIMALS THAT ARE NOT HEALTHY IN THE FREEZER. He tried to tell me it was the most humane thing to do. I work in the veterinary medical field, and know this is not the case at all and was completely horrified. I forced him to refund me (even though he said it was "bad business"), given the costs of medical treatment. A year and a half later, my hamster is my best bud. Glad he didnt end up in the freezer because of these idiots.

Stacy Zeidman

If you support animal abuse then go to the store. I cannot tell you how many times I have been to the store that I have complained. It needs to be shut down. Animals are kept in small cages that dont mimic their environments. It was all about money for the store. I hope one day it is shut down. Years ago I purchased a couple of ground squirrels because I felt horrible for them. They were miserable living at my house and I found the missing she wary Wisconsin they gave them free range of land. And who re-introduce them to other species of their kind. This store needs to be shut down it only supports animal abuse

Chloe Van De Kamp

The guy is a rip off and a complete LIAR.. I went for a kitten and he only had one left. He told me that he was a "runt" and that the kitten would not grow any bigger. Sure enough he grew, but thats besides the point. He said he would sell the kitten for 150$ and then told me for 250$he would give a litter pan, scoop, a treat, a bag of litter, and food..BUT when he rang me up it was a total of 350$. The other day a friend and I walked in for a kitten and he told him it was 199$..When he saw me he went to the back room and hid, he knows hes a fraud. This guy just jacks up the price for each person.

amy Martinez

I love the setup of the store they have very nice exotic animals love the birds the fish everything the only thing that I did not like was the staff they was very unprofessional did not help me out with anything did not ask me if I needed help nothing not even a hello. right when I walked into the door they was in the back talking not paying attention to nobody in the front people was walking in and they didnt bother asking if they need help. I did not have a good experience going with the staff but overall I did like the store and the Animals there.