|petco ave y
|Pet Supply Store
|317 E Trenton Rd, Edinburg, TX 78539, USA
|10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–7PM
For my first time I had a terrible experience. After picking up my bichon from the grooming salon I see my dog had 2 big brown spots on his back and I immediately asked what had happened and the girl who gave him back to me said he already had those under the coat they cut, I know my dog and Ive taken him to a lot of places to get groomed and I have never seen these spots on him, then I gave them the benefit of the doubt so I took him to his vet the next day and his vet reassured me that those spots were due to either chemicals or unsterilized clippers that burned his coat. I called the grooming salon and spoke to the salon manager Lori and after I explained my frustration she laughed and said ok in a very sarcastic voice then I requested to speak to her manager and Lori put me on hold for a very long time. Therefore I decided to go to the store and they still did not owned up to what they did and felt they just wanted me gone by offering me a refund. Lori did not demonstrate any empathy nor handled this professionally. I called 2 days later to speak to the Store Manger but for some reason I keep missing him. If I could give them no stars I would but unfortunately I had to give at least 1. I will not be back.
En esta tienda encuentras una basta variedad de productos para mascotas, los precios son altos pero se compensan con descuentos por cupones y en su página web, no tienen servicio de veterinaria, sólo les falta un poco más de calides y atención y servicio al cliente.
Very friendly staff. They always help me find what I need. They also welcome pets, so Ill take my dog in with me. Very helpful if you want to get a collar that fits correctly or need any recommendations from the staff.
I like their natural dog toy selection, but the staff at the checkout doesnt know anything about the store or products and theyre never even at the cash register. Im always waiting as if no one works there.
Awsome Employees are. Great an employee name Sam gave me and my family great p deals .he helped us decided on whats best for our fish.I recommend this place all to my family.Thank you Sam .
Love Petco, I always find everything I need for every new pet my kids can think of. Recently a pair of hermit crabs, turtle, bunny, and the usual 4 chihuahuas. Lol
Fantastic place, they really care, when we lost our pet the staff had a photo and reunited us with him. Thanks Jessica and Petco.
Great store manager! Stopped by today with some questions on my beardie and he helped with every concern. Thank you so much!
Always a great shopping experience. The manager is very friendly and always very helpful. Very professional as well.
Great customer service from all of us here thats awesome store manager Lee Roy has a good staff
It was good had everything I needed at a good price. Would recommend store.
They are very nice to me and they all way help me in all I need for my pets.
Pepe Loves Disney Store Est 2003 EDCP
Aye lo k buscaba
Clean store, but no advice or help from staff. It was ok.
Great service and a wide selection of items for most pets
good service and excellent inventory for pets products
Great items for pets just wish had a little more help
Find everything i need and the help they offer..
Love it here, much better than petsmart,
Nice for grooming this cat loves it here
always a friendly staff willing to help
Great staff, Always well organized.
Amazing service and selection!
Great service any time you go.
Friendly staff and prices
Good place for pets
Clean. Good staff
Its super clean
Diana Azeneth Chavarria