Category: | Bicycle Store |
Address: | 1901 S 13th St, Philadelphia, PA 19148, USA |
Phone: | +1 215-334-9100 |
Site: | facebook.com |
Rating: | 4.1 |
Working: | 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 10AM–5PM Closed |
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Danni Sinisi
I felt the need to post here because last season I took both my city bike and my road bike here for service (at the same time) and have later come to find the damage done by this bike shop. My road bike was only 2 months old when I took it to South Philly Bikes for a tuneup, a standard check-in after having ridden the bike for the first few months. When I got it back I didnt notice any issues at the time and rode it through the end of the season and now beginning this season. Last week, when changing a flat I noticed that the frame seemed bent or the wheel, things werent aligning. I took it to Keswick and they said that a number of things were fully out of whack including the tension on the wheels, the spokes and the frame was slightly rubbing as I was riding creating other problems. They said this was definitely something that was done by a mechanic and not typical wear. Remembering back to right after I had my city bike tuned up at South Philly Bikes, the crank arm flew off while I was riding on Delaware Ave, and when I had brought it back to show them they said "oh that happens sometimes". Now having taken it to a different shop they verified they forgot a critical step and that the crank arm was installed incorrectly. Clearly this shop is not equipt to provide quality bike servicing, I wouldnt go here for anything other then changing a flat.
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Jason Bosch
I spent about $300 on parts and labor for an older bike Im trying to bring back. South Philly Bikes did a decent job and were very friendly and helpful up to that point. A few days later when I was driving back to Denver I realized my mount for my Cat Eye light was missing. When I got home I called. They looked around but couldnt find it. They guy I talked to suggested perhaps I didnt have one on there or it came off later. Neither is the case. He would not help me beyond that point and just said their are just a couple bucks to replace. I am replacing it and it is just under $10 with shipping. Its not the money that bothers me but their unwillingness fix their mistake. This is why I didnt give them a better rating.
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Jonathan Skoczalek
My fiance and I were looking for an affordable and reliable bike and Liberty Bell Bicycle came through in a H U G E way. John helped us, he said he was normally at the store in the North East and he knew what bikes and equipment he had in stock in both shops. We walked away with a used bike, helmet, and attachment to drive our bikes around on our car. I was so pleased with my experience that even if there was a better deal elsewhere Id come back to Liberty Bell Bicycle just because of their service. Im a huge fan of them and I dont think they get enough good reviews online for what they do. Thank you John, and owner Phil for the experience you created. Ill be back ;)
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Zachary Hitchens
Went to get a quick tube change since i really didnt have time to do it myself that day. Not only was it kind of expensive $16 for a tube change. But I ended up getting a flat later that week. Instead of going back I got a new pair of tubes and did it myself only to find that I had a hole in my tire which the owner tried to cover up with some tape. Why tape? He could have just told me and I would have bought a new tire. But def running some kind of scam. I understand being a small bike shop is a struggle but cmon tape dude? You just set me up to get another flat tire to try and get me back. Never coming back.
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Beckett K
This is literally the only bike shop Ive been to that doesnt make me clench up when I go inside. As in, theyre super friendly and welcoming, and dont have that why-are-you-invading-our-sacred-bike-space vibe. Just for that Id give them 5 stars, but theyve also been really helpful and effective every time Ive gone in (for repairs & buying stuff). They also basically found/put together my "dream bike" and sold it to me for cheaper than they could have. Months later I still love it. Good (not huge) used bike selection. Etc. These guys are the best!
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Shannon Ens
Sold me a back tire/rim forgot to put rim tape in kept getting flats, kept going back. Finally went to another bike shop and they told me what was really going on. In response to owner comments: I think you have me confused with someone else. I purchased just the rim. You used my old tire on the new rim but did not put any rim tape in.
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Ethan Gurney
Paid over $50 to have my bike tuned up for the springtime. A week later my rear derailleur stopped indexing correctly (was originally why I brought my bike in). The reason: a $3 derailleur cable needed to be replaced. I did it myself, problem solved, not going back. Too many really good bike shops in Philly to warrant a second chance.
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Dallas Padoven
Great store. The people inside are some of the friendliest I have ever worked with in a shop. Willing to help, inform you on the product and make sure you walk out he door happy, and a returning customer. I will recommend this shop to everyone.
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Dan Drago
Great shop, usually a fairly quick turnaround on repairs, depending on what you need. Knowledgeable staff, and a selection of new and used bikes as well. Ill take them over Performance any day.
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ali bey
I dont understand why anyone would have a problem with these guys..customer Service is great, prices are great, I will be coming back you guys!!!
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Chris Valerio
Messed up my brakes two times and popped my brake line!! 8th and Dickinson is better they might talk weird but they know what they are doing!
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Arise Mob
Great service! Got a reliable bike and have fair prices also. Probably one of the best shops for BMX and Mountain Bikes also some used to.
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A Private User
I liked that someone was always available to care of me. The place is a bit disorganized, but its a warehouse.
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Frank Bellocchio
Dan at the South Philly location was really helpful and got my bike road ready
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Reph Chorew
Fixed my flat in minutes! Great prices and service - thanks guys
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Aaron Walker
The best shop in South Philadelphia with customer service.
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Gvo. Devon
Great service and good product and very cool employees.
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Bobby Gregerson
Very very expensive. $17 to change a flat? Wow
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Roland Dunbrack
Always quick repairs and always friendly.
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Trey
Good staff and prices and experience
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Jennifer Ford
Great bike shop for repairs
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Slice Of Life
Great customer Service.