Bolles Chrysler Dodge Jeep

Category:	Dodge Dealer
Address:	121A W Stafford Rd, Stafford Springs, CT 06076, USA
Phone:	+1 860-684-8888
Site:	bollesdodge.com
Rating:	4.1
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM 9AM–5PM 12–4PM

Location

Photos 27

Reviews 12

Christopher Riccardino

I had these guys show up to drag me out of the woods after my truck slid off a friends driveway (ice) When I called it in, I specified Id need to be winched out. First guy shows up with a flatbed. There is no way that truck will be of any use. He tells me that this wont be covered by AAA. I need my truck, so cash it it. He tells me itll be 97$ an hour to be winched out. He then calls his boss to come. I wait an additional 40 minutes. His boss shows up with a truck set up with a winch. 20 minutes later I am out, minus the window they broke.... And charged 200$ for the 20 minutes of work. Apparently, not only did I have to pay the first guy for showing up with the wrong truck, I had to pay the other guy a full hour as well. When I ask about this, I am then told I should be happy they are cutting me a break, as they normally charge from when they get the call. (So, if it had taken him 4 hours to get there, Id have paid 800$!) He then hands me a receipt, and tells me to send it to AAA, and they will reimburse me!? So either they cover it, or they dont. I was totally over charged time wise, and then denied the use of my AAA. This place in my opinion is a scam, taking advantage of people. Id give them zero stars if I could, Avoid these guys for towing.

Thierno Diallo

DO NOT USE this tow company. On 11/26/14, I was in an accident in Willington, CT in exit 71 on the 84 and contacted Dolles towing. on scene we told the driver that we wanted our damaged car to be towed to Hartford, CT, we left the scene with the tow truck and after 1 mile, the driver exited the highway and told us that he was not going to Hartford thwt evening and charged us $89 hook up fee and $4/mile we had traveled. I told the driver that he lied to us and that it was not fair for him to lewvevue stranded at the TA Travel Center off exit 71 on the 84 on a thanksgiving eve cold night. Anywsys, he didnt want to have any of it. I asked for for a partial charge because we only traveled about 1 mile snd afterward I contacted customer service. They just kept on saying that they had provided a service. We paid the $93.59. We were forced to call another tow truck and paid another hook up fee because Dolles driver lied to us. DO NOT USE THIS SERVICE, believe me.

Jessica Weatherbee

I was looking for a used car on a limited budget and the staff at Bolles not only worked with my budget but answered all my questions in a respectful and timely manner. There was no pressure to purchase the car - after the offer had been made I said I needed to think about it - and they were understanding. The next day I bought the car and the associate made sure the car was cleaned and waxed before I drove it off the lot. The paperwork was efficient and not daunting. I highly recommend using this dealership for your used car needs as they are honest, approachable, and with no pressure. I could not have asked for a better experience.

Brianna

We had a very pleasant experience purchasing our car. We arrived to look for something to purchase in the Spring and left with an amazing deal on the perfect vehicle for our family. (Merry Christmas to me!) There was no pushing by the salesman, all of the support staff was extremely friendly and, although the wait for paperwork was extreme due to a sales event, we can safely recommend Bolles to our friends. The owner made it a point to say hello and his girl friend entertained our baby while we signed papers - it was wonderful!

Mary Alyce

I had shopped at many other places, they all tried to talk me into what I did not want. They tried to sell me a used lemon, with way more than I wanted at one, a crashed car that had been damaged at a test drive at another. Then the others who told me I could live without a sunroof or have it put in aftermarket. Come on down we have several and then the bait and switch. Bolles told me they had what I wanted, 2015 Grand Cherokee. Actually went back and bought my daughter a SUV as well. Honest and focused goes a long way

Jeffrey Smith

These folks dont like to deal. Extremely unfair trade-in price, almost $1,000 in document fees (say what?), and no willingness to work with me. You would think a used car that has been sitting on their lot for over four months would be negotiable. To bad because I would have bought the car but the price was way to high (two months later and it is still on the lot). Luckily there were two other dealers that really wanted to sell me a car that day and were willing to do everything to make a sale.

Diana Piesak

I recently purchased a 2014 Dodge Dart from Bolles. From the initial contact to the service afterwards, it was the best car purchasing experience Ive ever had. They bent over backwards to get me in for a test drive, and ensured I was equipped with a reliable courtesy car during a few upgrades I requested. They worked hard throughout the whole process and communicated very well. I canceled a purchase from another dealer just to come here. Ryan and Brian were fantastic! Highly recommended!

A Private User

Ive had a wonderful experience with the Stafford Chrysler of Fredericksburg folks. I bought a 2012 Chrysler 200, Roy was absolutely amazing. He found a way to close the deal. Everyone is a professional. I only wish the dealership were closer to where in live, but Ill gladly spend the extra 40 minutes to drive to this dealership because I can trust the people who work there. Trust is important. Thank you for having such great representation and exemplary employees.

Susan Schaeffer

I purchased my 2014 Dodge Ram Promaster 1500 from Bolles and I couldnt be happier. You will never meet a nicer, friendlier, more helpful group of people....start to finish. Today, so many of them went out of their way to help me with a minor problem that it almost brought tears to my eyes. Yeah guys....you were that nice! Thank you, thank you. And a special thank you to Brian Dermody.

Sarah Riedel

Best car-buying experience Ive ever had! The sales team is wonderful and they are up front with you with the numbers from the very beginning. No unnecessary back-and-forth and very low-pressure. I came in knowing the exact vehicle I wanted and drove away in it that very same afternoon. I would highly recommend Bolles to anyone looking to purchase a vehicle.

Art Ferrara

My experience dealing with Sage McPherson and the people at Bolles has been excellent. I asked Sage to find us a specific vehicle and he did so quickly. He explained things thoroughly and answered all of my questions. After taking delivery he followed up with me to assure that we were pleased. Brian, Tom and Scott were excellent too.

Carrie Gray

This is the best dealer I have ever been to. Ryan was attentive and honest with us the whole time. A refreshing experience vs the sometimes not so good experience of your average dealer. This is assure you is not your average dealer ship. I will never purchase another car from anywhere else.