Ace Hardware at the Highlands

Category:	Hardware Store
Address:	3758 Osage St, Denver, CO 80211, USA
Phone:	+1 303-955-0661
Site:	acehardware.com
Rating:	4.1
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 9AM–5PM

Location

Photos 39

Reviews 20

Craig Bowers

I was just walking down the street past Ace Hardware on Osage and 38th when an employee came out (8/24 3:30pm named Bill) and asked me if I just got out of my car. I said "Nope, havent owned a car in a dozen years." Which is why Im living downtown. He thought I was illegally parking in their parking lot. "I couldve sworn I just saw you got out of your car now." I responded with a polite "No" while walking on. "I guess well have to get you towed then!" said Bill and he turned around and walked back inside. Excuse me? You are going to accuse people that live a block or two away of doing things inappropriately and now youre going to tow a car? I walked back to the store because I didnt want someone to get their car towed for no reason, and all of his coworkers just treated me like I was the bad person. I made a little joke about customer service, but I will be honest: After this incident I am NEVER going to Ace Hardware. I would only go before if I had to, but now I will intentionally stay away from the place. Thanks Bill. Oh and your ear piercings look like they belong on someone 30 years younger than you. :)

Kelly

Just had the most ridiculous experience here. I came in asking for help finding screws for some things I was hanging into my plaster walls, to be told they didnt know what kind of screws I should use. I was looking for brown screws but also didnt care if I needed to spray paint silver ones. Another guy came over to help, told me I couldnt hang into plaster because my coat hooks would be too heavy. I explained we had much heavier things drilled into the walls now. He threw his hands up at me in anger and stormed off. So thanks, Ace, for that lovely experience, Ill use Home Depot from now on.

Ryan O

Most hardware stores understand that during a pouring rainstorm - if someone comes in looking for sandbags its is likely an emergency. Not so with the genius crew at this place. Theyre too busy working on their garden display to get to it. Hopefully this place goes out of business and a Home Depot can come in with competent staff.

Scott Berg

Not a very good selection of pots for plants, which is one thing we went for, but the hardware was plentiful and the staff was very friendly. Not as effective as I would heave hoped, as I ended up getting the wrong size wrench, but am sure they will exchange it without issue. Location is very convenient. and has parking.

Teb Blackwell

This is almost laughable...I go into the store to purchase a cover plate for a 220 receptacle and did not find one. I ask the two guys behind the counter for help, and one responds: "Well, if you didnt see one, I guess we dont have one." On to Edgewater!

Ryan Taylor

Low focus on customer service and assistance, not very knowledgeable staff. Often times they dont have the products I need. The pros of this ACE is the location for Denver and LoHi residents, and parking is included.

Thomas M

Guys like Jamie make this place an absolute pleasure to patronize. Closest thing to a truly independent hardware store around, anymore.

Christopher from Vancouver

Was convenient , did not have the vacuum belt as advertised ( in store product) . Fair price and surprisingly big when you go in.

Chris Johnson

Great for a small neighborhood hardware store. Especially if you dont feel like jumping on the highway to go to HD or Lowes

Scott Beam

Just about the biggest ace in town and a surprisingly nice parking lot given its busy location

Weston Williams

I would give it 5 stars but the prices are a little bit higher

Michael Green

Friendly folks. Prices are comparable with the big box stores.