Category: | Ice Cream Shop |
Address: | 27692 Santa Margarita Pkwy, Mission Viejo, CA 92691, USA |
Phone: | +1 949-543-0633 |
Site: | creamistry.com |
Rating: | 4.3 |
Working: | 12–10PM 12–10PM 12–10PM 12–10PM 12–11PM 12–11PM 12–10PM |
MA
Mark Jordan
Its a rarity for me to give any establishment a lone star no matter how horrendous, but my experience tonight with Creamistry warrants it - amply. It didnt help that our attempts at placing our first order was hampered by deafening music. So how loud was it? It was so loud that our "server" was forced to yell instructions at us. And if youve been to the Creamistry you know about the abundance of options to consider. Even were it as quiet as a bad joke, it would still take contemplation to wade through the complexities of ordering. Add the concert hall music to the equation - it was formidable. Finally, after neither my daughter or I could hear our server, we kindly asked her if it were possible to lower the volume. She then turned around and shouted at another girl to "turn it down." She also used sign language to emphasize her request. Unfortunately, girl #2 could not hear what girl #1 was saying, nor could she comprehend her hand gestures. This caused girl #2 to shout back,"WHAT!?" To which girl #1 screamed even louder, "TURN DOWN THE MUSIC!!" Where upon girl #2 froze and glared at us as if we had just demanded that she clean her bedroom. Girl #2 then disappeared to the recesses of the back room where she spun the volume knob from an ear shattering 10 all the way down to a 9. Im sure she did so while muttering something about the old fart geezer. Still having the music to contend with, three workers on our left suddenly began the process of making ice cream for anxious patrons. This operation comprised of banging large metal bowls with such gusto that one would think grizzlies were swiftly approaching. Regardless, and commotion aside, we at long last managed to place our order. Sorry but this reviews was shortened by Google and is missing paragraphs. In total, we ordered 3 cups: 2 small and 1 mini (for my wife). The total came to (and this NO exaggeration) just under $20. At first I was convinced I heard her incorrectly (as it remained hard to make out words). I handed her a ten dollar bill while shouting that I didnt quite hear her. My daughter then pointed to the glowing total on the register - sure enough, it was $19.39! Gulp. Had we not worked so hard at placing our order I probably would have otherwise thanked her for her time, apologized for my ignorance, and sheepishly scampered away. However, considering we had put so much effort into understanding & deciding what to order (not to mention honing our lip reading skills), it seemed reckless not to salvage the time we had invested. My daughter received her ice cream within minutes. Impressed. However, we were not as lucky with the 2 remaining cups. Im not at all sure what was going on, but the vaporous mists emanating from the clamorous buckets made it look like something out a B movie. I so wanted to inquire but balked for fear of encouraging yet another shout-fest. Eventually our 2 cups emerged. First thing I noticed was that either their caramel topping was in short supply or that the word "drizzle" was mistaken for "dismal." I wanted to say something but the music was still booming, and besides, it was a kind afterthought - or so I thought. I later learned I was charged a buck. Mind you, its not the cost but rather I was not informed a "drizzle" incurred a fee, nor that my cup would receive maybe a farthings worth. Secondly, it was evident that my green mint ice cream looked nothing like my daughters ice cream. While hers was soft and velvety, mine looked chunky and icy. Hmm - interesting. We quickly exited (oh what joy to our ears), where I could not wait to take my first bite of what was sure to be pure ambrosia. Right? But wait, my tongue and lips groped about frantically for flavor - it was nowhere to be found. Sadly, I think we now know the true meaning to Creamistry: its a "mistry" why anyone would patronize this place just to get creamed.
CA
Carli McGeorge
Went today to take my daughter & my mom who is here visiting. We drove 30 min there to find out they are closed for remodel!!! So an hr round trip for nothing :( the creamistry website does not say they are closed & it shows "open now" as well on this site. Very disappointing.
CH
Christopher Doan
Creamistry has some of the best ice cream I have ever had! The quality is amazing. One scoop is enough for two and they dont let you pick more than one flavor as they make it to order. Definitely sign up for the rewards as you can work your way toward free items!
TO
Tom R
$7 for a regular ice-cream that we had to wait 54 minutes for. Everytime we go there its at least a 30 minute wait. Coldstone for me. Just down the road a few miles. Or Dryers in the supermarket next door. Quality is good - just not worth $7 - $10 per kid.
BO
Bob Shetland
Our wonderful neighbors, Wendy and Trey Solberg, took me and my wife Debbie for a unexpected treat after treating us to dinner at Yama on the Lake! Creamistry is awesome and so are Trey and Wendy!!
JA
Jay Taylor
Its tasty but slow service. Staff is going through the motions. They have a wide range if flavors but wont allow them to be combined... You know like you do with chemistry.
M
M Matsumoto
There could be no other way to get fresh ice cream made on the spot in front of you. Such a cool concept and the ice cream is truly amazing. Super creamy and delish!
PA
Paul Plete
Really cool novelty ice cream shop but super expensive the ice cream is great though I get the cookie cream with marshmallow.
DA
Daniel Green
Went there with a Groupon and got a chocolate combustion. Really good but took a while for someone to come up and serve me.
AM
Amber Croser
Awesome place, cant complain. Great cream and the kids always never complain! Win win in my book.
PA
Paige Dieck
good ice cream, slow service because it takes so long to make the ice cream. cool to watch tho !
XX
xxxshinomorixxx
Best ice cream place ever. They make your ice cream to order. Get the premium; its worth it.
BR
Brian Sutherland
Quick and super friendly staff, always on point compared to some of the other stores.
CY
Cynthia F
Amazing ice cream! Its a little expensive but worth it every once in a while.
RY
Ryan Rentfro
Amazing ice cream with a touch of science. The kids love it.
AR
Arianna Green
Super attentive staff with great tastes of ice cream
AU
austin martinez
Super good and the staff is always nice and smiling!
DA
Darren Beason
Best ice cream ever!!!!
VA
Vanessa Dang
Love this place!