Bicycles of Phoenix

Category:	Bicycle Store
Address:	4848 E Cactus Rd #120, Scottsdale, AZ 85254, USA
Phone:	+1 602-404-2453
Site:	bicycles-phoenix.com
Rating:	4.8
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 11AM–4PM

Location

Photos 47

Reviews 15

Tommy Irving

I bet they are great! Just seems they forget about me... us. 5 days to make sure bikes are right. Get them home, one is not shifting after a paid tune up. I call and they say they will drop what they are doing and will have it back the same afternoon and will call when done (good part)... go to do a few things and dont get a call. (Bad part) I have to call them 6 days later. Oh he is just finishing up on it right now it should be done now. I go to get it and they are nice enough to help load it on the truck. I get home, take it out and the tire is flat. There is a giant gash in my front tire. I call again... Bring our in and we will take care of it for you. Ah, thats a bad one they say... we elk take off the time and labor but need to charge you for the tire... I said nope, been here too many times since I first brought them in. Giving me a used tire... in a position me better than before its all I can expect and it is free... other than my time. They took care of me... just such an inconvenience over and over. My case is probably one in a million....

Jenna Gifford

My husband and I have been looking at bikes for awhile now, we finally decided it was time to make a decision. We drove around the valley looking at several brands and stores to find a bike we like as well as satisfactory customer service. We called Bicycles of Phoenix and was pleasantly surprised by the level of service over the phone. As soon as we walked in the door Andy had us sized up and seem to know just what we were looking for. After looking around and trying out several bikes we both walked out with bikes that we are thrilled to own. Andy and his team made sure our new bikes were ready as well as adding the new accessories we purchased, AND then proceeded to help us set up the rack for our truck. The employees all had a great attitude, were very helpful, and went above and beyond our expectations. I have no doubt we will be back whenever we have any bike needs.

A Private User

Outstanding In Every Way. I bought a new, carbon road bike from Andy and his crew. Everybody working there is very polite and really knows their stuff when it comes to selecting the correct equipment for your specific cycling needs. The deal I received on my Giant Defy bike was simply killer. I saved a lot by purchasing here and not at one of the better known shops in the valley. Andy helped me with the fit of the bike by taking into account my age, body type/size, experience and expectations. Within a few minutes he had the fit dialed-in. The fit of any bike makes all the difference... and he nailed it. There was zero pressure (or attitude) from the staff to buy anything. Finding a great bike shop is one of lifes simple pleasures. This is that shop.

Scott Teuber

These guys (Ive only seen guys but if youre looking for political correctness insert "guys and gals") at BoP are GREAT! They dont make you feel like an ass if you dont know all they know...and willing to explain it. They remember your face when you walk in (or I spend too much time there). Their service guys are great, and fast! No true pressure regarding bike sales...though I may cave soon and fork over the cash! Theyve got a great and varied selection of makes and models and theyre just plain fun to talk to. Give these guys a shot if youre looking for a bike and/or need service, I dont think youll be disappointed.

Ryan R

Great shop. I have brought both my mountain bike and BMX for service. They quickly diagnosed the issues with my bikes. They gave me the price up front and delivered exactly when they said. They even told me they did not want to do something I asked for because it would not be needed after fixing another part. They could have charged me and I would not have known the difference. That saved me $40. The guys that work here seem to love riding and like their jobs, so you know they take great care of your bikes.

Ted Batycki

Came in with a peculiar repair need. I had a vintage aluminum "big wheel" trike with a broken pedal. These guys were great. The pedal is no longer made and the standard has changed so new pedals wouldnt fit. They worked their magic and custom made a new pedal work. Friendly service, creative solutions. Everything you hope small businesses still do. Thanks a ton.

A Private User

I brought in my fox front suspension in for a over haul. My hydrolic brakes also needed to be seviced. They did a perfect job very knowlagable. I got my bike back the next day. I would recomend this shop to anybody, there service stands above the rest hands down. (no attitudes) They will allways get my buisness!!!!!!!!!!!!!!!!!!!!

Ingo Anghel

This is by far the best shop around. They will go out of their way to acomodate you and save you money. Very knowledgeable and reasonably priced. They dont do work thats questionable or is temporary. All the wokers are pleasant and will educate to ou on what ever your issue is. Big shout out to Joe and Michael. You guys rock.

A Private User

I went in to get some new tubes and road tires for my bike so I could ride to work. Bike was ready the next day. Their service was amazing, staff was friendly and kind, couldnt ask for more. I recomend this shop to you as I have recomended it to all my friends already.

Darren Bezdek

I recently went into BOP to repair my old mountain bike. After talking with folks there I decided to pull the trigger on a new Kona. I got a good deal and they were able to add a few customizations for me too. Couldn’t be happier. Ask for Joe, he hooked it up.

Eric Hester

The bicycle techs that worked on my bike did an excellent job, they did the job really quickly. They knew I was on a tight budget and gave me a great price I recommend anyone that needs bike repair to proceed to their shop for repair. I give them ten Stars!

Devil Doc

I bought a bike from this store for my wife they said that she would have a lifetime on tune ups on the bike when I bought it. I told him to write it down he said it was in the computer I came back and they said they do not offer that. Do not TRUST THEM!!

Jim Gregory

I had a minor part I needed for a fender, that only cost $5. The man who took care of me was very nice and very helpful. It felt like they all cared about what they did as the atmosphere was very inviting. I would recommend this store to anyone

A Private User

Super clean store and great selection of road bikes, hybrids, mountain bikes, cruisers and more. Great shopping experience with very knowledgeable and courteous staff to help. I would recommend this store to all my fellow cycling enthusiasts.

A Private User

Customer service was great, great selection of bikes and accessories. Fitted me to a Giant road bike, very knowledgable about what there doing. Will be back to get my son a bike when he is big enough to get on one, awesome bike shop.