Lacks Furniture Galleria

Category:	Furniture Store
Address:	1200 E Expy 83, McAllen, TX 78503, USA
Phone:	+1 956-971-1900
Site:	lacks.com
Rating:	4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–7PM

Location

Photos 19

Reviews 34

Marissa Morin

Horrible experience, purchased a bedroom set 3 weeks ago and it turns out the person who printed my contract left the (bed) part out of my BEDroom set! Delivery scheduling was a pain, I had to call 3 different days just to get half of what I was supposed to receive, thankfully I didnt buy my mattress there because otherwise id be sleeping bare on the floor of my new home right now! I notified a manager who asked me to drive into the office again to resign a new contract, walked in to sign and they told me i have to wait another week for the remaining part of my set, I was told they would lend me a loaner frame -lies, they couldnt print a new contract so I was told they would email me a copy to sign in a few hours, its 1am and still no contact -more lies. I am vert disappointed I wish I wouldve shopped somewhere else, they are unorganized, late, liars and ultimately the worst experience ever! Dont shop here, I wish someone wouldve told me this prior to going.

angel avalos

People there are nice, but delivery and product suck, i bought a full king living room set 2 yrs ago paid over 2000 for it and just recently one of the running boards broke in half! To my suprise the interior of the running board was some type of pressed cardboard material, NOT SOLID WOOD!! I called and ask about this because i was told everything was solid wood, and deflected the question and said there would be a charge just to inspect it! Anyways im not about to spend on another one right now so went and bought some stuff to get it going for now but will not buy there EVER AGAIN!! BE AWARE!!!! GO SOMEWHERE ELSE!!.

Karen Casimiro

Very bad experience calling the customer service in McAllen, TX. I was just asking how come our new account isnt found in their system. Then this guy, lucky you I didnt get your name cuz if I did, Ill mention it here. Anyway, this guy doesnt know what hes saying, or rather he didnt understand what Im trying to say. Very incompetent! He reset our profile when there is nothing wrong with it. He said that it has been blocked, but guess what? I can access our profile account! Jeez. I had to call the 1-800 toll free instead, then thank god, they fixed it right away with no confusion or so whatever!

juan alanis

I bought a room 4 years ago I was told that it was skin paid more or less between $ 4000 and $ 5000 buy guarantee for 5 years ok now the room is tearing the skin "I was given a number to speak and I was told after I told them What I had that I leave that that does not cover the guarantee ok I speak again to LACKS I ask for photos to dial to send them to the factory and they say that it takes 8 days and 15 and nothing this case I look also happened in Telemundo de ya The lady said that they said the same thing for that contact Telemundo and devolada they changed it

PRISCILIANO BARRAGAN

I AM LOOKING FOR ELSA, I WANT TO BUY 1 BED QUEEN OR KING SIZE MATTRESS WITH 4 DRAWERS PLATFORM. WE BOUGHT TO LACKS GALLERY TO ELSA 2 ELECTRIC BEDS 2 QUEEN SIZE LAST YEAR. IS SHE WORKING TODAY? IF YES I WILL GO ASAP IF NOT PLEASE LET ME KNOW WHEN. MR PRISCILIANO G BARRAGAN AND MARIA LUISA SARNO OF MISSION TX

Minerva Villalobos

I love the way they treated us ,I will like to Thank Mr. De la Garza for making our visit so pleasant and making things easy for my family.also thanks to Alex one of the customer service for helping us .I Definitely will recommend all my friends to buy there furniture. At lacks furniture Gallery.

Carlos Garza

Beautiful furniture. We bought a jewelry "dresser", for lack of better words. It was the last one, and it was defective. We couldnt trade it because it was the last one. We didnt return it because I could fix it.

J Estrada

You can find some good deals here. But you have to look around to find them. Lots of overpriced items make them that much harder to find.

Jorge Trujillo

Great customer service, excellent products, a little high on the prices. Overall experience was great shop around and try to match prices.

Fanny Montemayor

Me encanta toda la variedad de muebles que tienen

Yolanda Hernandez

Muy bonitos muebles y muy hamables.

Angel Rodriguez

I bought a couch there 1 year ago and I already want to throw it out because its starting to fall apart

mirna salinas

Gorgeous interior design ideas and their sales representatives are not too pushy! I loved it here.