Office Depot

Category:	Office Supply Store
Address:	201 Springtown Way, San Marcos, TX 78666, USA
Phone:	+1 512-805-8410
Site:	officedepot.com
Rating:	4
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 23

Reviews 26

Raeleen Wallace

DO NOT ORDER ANY FURNITURE FROM THESE PEOPLE!!! In late May, San Marcos Texas was flooded on our side of the town. That included the main office on-site. We were told to go get new furniture from a couple of other stores, but since we had been a customer of Office Depot for over 20 years, I knew I could get everything we wanted in one place. We went there the following Saturday and met with a very nice young man that helped us, and made sure that the items we were purchasing were available. One problem..they would not accept the owner of the companys credit card unless he was present. I do understand the security issue, but again we had been customers forever. Had to wait til the owner was back from his weekend away to start the process, which meant that every item we had ordered was erased from the computer. WEEK 1...furniture was delivered. Half of it was right, and the other half was the wrong merchandise and in the wrong color. I called the 800 go depoit and got a lady I could not understand. After half and hour of trying to explain to her what was missing or wrong, she said she emailed me the correct info and hung up. GUESS WHAT...she didnt! I went to the store in person and spoke with a manager. He was VERY defensive, said I needed to talk to the 800 go depot people. OMG, I got another person that spoke the same as the first person. She hung up on me after ten minutes of trying to explain what had transpired. WEEK 2. Wrong items were picked up, and taken back to wherever the warehouse is. PLEASE keep in mind that every piece in every color that I needed was on their showroom floor. I talked to the assistant manager at Office Depot, and he said he understood my frustration. Again, another phone call to 800 go depot number; same accent; different person. I finally asked where they were located. She said THE PHILlPPINES. THAT EXPLAINS A LOT!! OK...here we go again.I had ordered 2, 2drawer file cabinets. I was told by 4 people that I had ordered only one!!! Can you say, I know what I ordered standing in the showroom "I dont believe this"!! While I was ready to go to the store and not leave until I had everything straightened out, WEEK 4, ANOTHER desk arrived, WRONG DESK RIGHT COLOR. Also through all of this craziness I am trying to get credits for the items I was OVERCHARGED for. Total due back to us was over $300.00!!! We are still without a desk, and file cabinet. I am beyond upset! UPDATE 6/22/2015 We went to the store again, and got the manager on duty. ALLEN worked with us and made sure that the information was correct and any credits due were processed. Our fingers are crossed that we get the right order, the 5th time!!

Steve Blank

Ive bought all of my laptops here. I decide what I want and watch prices. They always have a good price on what Im looking for, better than on-line prices for comparable item. Usually I wait to find a discontinued computer but their sale prices were below what I could find elsewhere so I bought my latest computer for under $300. The staff IS helpful in finding me the best price. I found one I wanted but they were sold out at the San Marcos store but held the last one at the New Braunfels location and it was worth the drive to pick it up from there.

Lam P

They wouldnt print a school assignment for me because there were copyrighted images in it. It was a design project. You would think they would be flexible about that sort of thing during finals in a college town! I submitted the order online, and they called the next day to say they couldnt print it. They didnt even bother to refund my payment. I had to call back and ask for it.

A Private User

the review above is probably written by office depot they have the same review for all the stores, office depot did a system restore on my computer because they could not get rid of a virus that was on it and deleted pictures of my sisters recently dead husband that she can never get back, they said that they would back up every thing, bullsh-t they are lazy teenage dumb a-ses

Dodd Rivers

Its OK. Not a lot of staff and no one really that eager to be friendly, not unfriendly though. A lot of the electronic demos dont work. Good prices for office furniture. Prefer Best Buy, Frys and Conns for electronics and PC. Or amazon.

Ruth Eisenberg

Good sevice...has anything you would need for work or school...got a great shot from the River or a Party.? They can turn it into a great poster for you.. Helpful Friendly Convenient

Jonathan Anderson

Love displays highly recommend you get all your offices essentials always they had even great service for me and I didnt even have a dime to my name

Neil Stewart

It feels like its about to close. It felt like that two years ago, too. Sort of small for an Office Depot. Friendly workers.

Marilyse Figueroa

Carlos and Ryan in the printing department were very helpful in getting a troublesome copy job done without hassle!

Lauro Guerra Jr

The store was clean and organized. The employees were friendly and helpful.

David Rowley

A little pricey sometimes but they have things you cant find elsewhere.

Brenda Spillmann

Sometimes their prices are reasonable. But their staff is attentive.