Category: | Nissan Dealer |
Address: | 12790 Plaza Dr, Eden Prairie, MN 55344, USA |
Phone: | +1 952-567-2100 |
Site: | edenprairienissan.com |
Rating: | 4.7 |
Working: | 8:30AM–9PM 8:30AM–9PM 8:30AM–9PM 8:30AM–9PM 8:30AM–6PM 8:30AM–6PM Closed |
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Robert Barnwell
I cant say enough positive things about my entire experience at Eden Prairie Nissan. I worked with Phillip Goodman on replacing my current car. I wasnt sure what the best option would be, rather to purchase new, used or to lease. Phillip worked with me on the different options and asked the correct questions to determine my needs. I ended up purchasing a new 2014 Rogue. Throughout the process I felt quite comfortable with Phillip. Phillip was genuinely interested in listening to me and helping find the perfect vehicle for me, that met my needs. Phillip impressed me with the way the entire experience was handled. I was shown how a car salesman should be, versus some bad experiences I have had in the past at some other dealerships. The entire process was fun, relaxed and centered around what my needs were, versus him trying to sell me something that I didnt want or need. I even appreciated how Phillip advocated for me with the managers and the finance team, to ensure that all my questions and concerns were addressed ahead of time. I would highly recommend Phillip Goodman and the team at Eden Prairie Nissan to anyone who is interested in a new, used or leased car. The showroom is very well maintained and clean. I also was quite impressed that Phillip noticed a dent in the hood of the car and pointed it out to me, after he had it all set up to be taken care of. Instead of trying to hide it, he was honest and had it arranged to be taken care of!
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Siegfried Breitmeier
Went there to have some more Nissan Intellikeys programmed. Usually dread going to any brand dealer, but was positively surprised. Andrew P. took care of us from beginning to end. Checked us in quickly, found that some outstanding warranty repairs could be done at the same time and got us a free loaner vehicle for the duration of the repair. Would have been able to keep that loaner overnight so we wouldnt have had to drive back during rush hour, but the Everything ready call came well before the estimated time. Went straight back and were told that they checked the car over and found some things that needed repair. Handed me the list with repair estimates and said to call in for an appointment whenever I want to get those done. No high pressure sales tactics. Car was washed and all work performed. Paid our dues (for the key programming) and went on our way. I think that was the first in a long time that I left a dealership in a good mood :-)
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Mark Streuber
Above and Beyond - travelled 5 hours from Iowa to Eden Prairie to buy the car because it had all the features at a good price. When I got their I found the car was mislabeled and did not have a backup camera. In comes Dan the G.M and I thought, "Here it comes. They know I am a long way from home and are going to give me the run around and try and sell me a different car or maybe just take a few bucks off to appease me". Well, it was just the opposite. Dan and salesman Phil Trovato were extremely apologetic and made immediate arrangements to work with my local dealer in Iowa to have the camera installed. 3 days later the camera is in as promised without a hiccup. Thank you Dan, Phil, and J.R. for being as honest and straight forward as any dealer I have worked with. I would heartily recommend you to all my Iowa friends! You will definitely be the first place I look for my next car.
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Kirk Rose
"Awesome Experience!!" (Copied from Dealerrater Post 1/22/15) This is the second time that I have purchased a vehicle from Kirk Rose. I bought a car for my daughter about a year and a half ago. Now I bought myself a car last week. Kirk is totally awesome! I told him what I wanted and he listened. He emailed me cars that I might like. If I liked a particular car he would DRIVE it up to me at work in Minneapolis so I could test drive it over my lunch hour!! I cant tell you how much time that saved me! Hes also not pushy. I told him how much I wanted to spend and he worked with it. And ladies - he didnt give me the lines about how pretty the car was and how the stereo worked. Please! He showed me the engine! He also educated me on everything about my new car. Kirk Rose is a great salesperson - I would recommend him in a heartbeat!!
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Vaughn Norberg
What can we say but "WOW". It was time for my wife and I to turn in our lease cars for the "Pull Forward" program. Starting with our sales rep, Mark Leuthard, who made every effort to satisfy our individual needs in the cars we wanted right down to helping us switch from the old into the new and setting up our Bluetooth radios and pointing out differences in our new vehicles. Then came Bill (J.R.-go Trojans) Gonzalez who made our finance paperwork actually fun to process while pointing out options of value to us before completing the transactions. Then there were managers, staff, maintenance(put on our plates and "prepped" our new vehicles so we felt like millionaires driving away. Oh dont worry well be back! Oops, almost forgot Dan, Rick Mize and Jessie Nelson who rounded out a great team effort. Deb and Bob Norberg
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Jenny Beissel
Was in the market for a new car but didnt have much time to purchase one. So I called up Akela and told her what I was looking for and price range I was looking in. She got back to me with all sorts of options. I decided to go take a look and Im glad I did. Akela was go friendly and she had the cars I was interested in already pulled to the front warming up. Akela was very knowledgeable on the cars which was great since I have never been a owner of a Nissan before. After test driving one of them I was in love with it. She didnt have to convince me any longer that I would be a new owner of a Nissan Altima. This is the place to go for a new car and Akela is who to go to!!! Will be letting anyone I know in the market for a car to go see Akela at Eden Prairie Nissan!!!!
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Wei Liu
I purchased an Rogue at EP Nissan, and the service is just remarkable! The customer lounge area is comfortable. Also, customers can enjoy cookies and coffee at the table while service person take care of customers car. Service person are very friendly. I used my brand new car to help my friends to move house from couple days ago. My rogue got some black scratches in the back of the trunk when we move those heavy furniture. I tried to wipe and wash up,but it doesnt go off. By the time I went to there for wash my car, and I told them what happened. They said," Dont worry, and we will take care of it." After they finished wash, all the black scratches go off, and the car just look like the day I purchased it. This dealership get the best service that I never have. :)
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Marie Lumives
My husband wanted me to test drive a Dodge Durango to see if it would meet our needs. I went to Eden Prairie to do so and the courtesy of the Employees here is above and beyond! I had my toddler along which required a car seat transfer and the Rep who assisted me; Mr. Bryan Bailey went above and beyond to help move and adjust everything as necessary. He was extremely courteous and talked on the same level with me: he never talked down to me or assumed ignorance like other dealers have in other places and believe me, Im not ignorant; I fix and maintain my own vehicles. The test drive went great, we even took it down the highway and he did a great job of explaining the features and pros/cons of this particular vehicle. Thank you, Bryan for all of your help!