Petco Animal Supplies

Category:	Pet Supply Store
Address:	664 New Loudon Rd #240, Latham, NY 12110, USA
Phone:	+1 518-783-6212
Site:	stores.petco.com
Rating:	3.3
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 67

Reviews 10

James Sher

The employees who work the registers dont have the knowledge or the ability to handle a store. They are the ones that customers see and should act as professional as possible. I tried exchanging a bag of cat food that my daughter purchased, so I brought it there and the cashier wanted to give me a merchandise credit instead of just swapping the bag of dry cat food ( same price just different flavor),without my daughters Bank card they couldnt exchange. So they went to get Scott the manager on duty I believe but he was doing something the young lady said to the other. Well I will certainly not be shopping any longer at Petco. I would not recommend this store to anyone.

Aimee Gauthier

Lazy employees. Understaffed. I had to go check a price when it rang up wrong, only to get back up front and wait thru a ridiculous line. No apology from employee for the wrong price and inconvenience. Got an email survey about my experience, and after filling that out the "manager" called me back. Implied I was lying. Incredibly bad customer service. I usually gothe Petco in Colonie and have had only great experiences there. Will never return to the Latham store even tho its closer. Seriously, if you want great customer service, drive the extra 10 minutes to Petco Colonie. Totally worth it.

Travis Brodbeck

The pet trade is problematic and persistent and Petco is a prime example, but it is just the way it is. Prices are high for my taste and animal display seem too small. DO NOT purchase Ferrets at Petcos, they come from Ferret Farms and die a painful and slow death from Adrenal Disease.

Beef Patty

Their staff is horrible. It took me 30+ mins to get crickets for my bearded dragon and a ten gallon tank for my saltwater setup.

Tara

Not impressed with the friendliness of the staff or their knowledge of animals in general. Ill stick with petsmart.

Diane Graham

Everything you need. Happy Cat Rescue has beautiful cats and kittens for adoption

Christopher Bertino

The staff is always helpful here.

Dave Kramer

Friendly staff, quick checkout

Crystal Blackman

Just a pet store