Pet Supplies Plus

Category:	Pet Supply Store
Address:	720 Hoosick Rd, Troy, NY 12180, USA
Phone:	+1 518-272-3149
Site:	petsuppliesplus.com
Rating:	4.1
Working:	10AM–7PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 100

Reviews 21

Lawrence Junior

I called Monday at 4:58pm and scheduled my puppy for a full grooming for Thursday 6/2 @ 5:30. I Gave all my information and his information. The woman I spoke to was well aware that this was the only night I could make it.. Anywho, I go to the grooming section and wait about 6-8 minutes. The associate walks out and asks, "What do you need?" I said I was here to get my dog groomed for a 5:30 appt. She rudely said no youre not. I said excuse me? I schedule this on Monday. She said again rudely, Im sorry I have no time for your dog I have two huskies coming in @ 5:30. I got the manager since this was very inconvenient. I got no where. Lets say I wont ever go back to this location. Nonetheless, turning a new customer away is pretty pathetic! Luckily I went to Petco in Latham and they fit me right in and honored the promotion this store had running. Anyone who wants your dog groomed I recommend not going here!

Ann Troy

This store is lovely -- very clean, well-organized, with space to move easily around the aisles. The birds, fish, etc. seem well cared-for, and the employees are attentive to the needs of the Mohawk-Hudson cat(s) placed there for adoption. Ive been greeted by a staff member both times that Ive gone in, and they seem to be proactive and responsive to customers needs. Awesome sale prices on cat food this week, and regular prices that appear competitive. Its worth the trip for me, although Ill have to remember not to go up Hoosick St. during rush hour!

aaliyah johnson

I went there last week and I must say the staff are pretty rude. I am a new dog owner and I wanted to get any and everything for my lab, but to the staff I did not exist. The staff would go right pass me and ask other owners "do you need help with anything?" May be a race issue being that I was the only "brown" person in the store. I felt very unwanted and out of place. I probably would never go back here. This issue needs to be taken care of!

Dana Abrahamsen

I came in a few days after they opened to scope the place out and see what they carried as far as product selection. I was greeted by a very helpful associate who knew about the products as well as where to find them. I was excited to see that they not only carried the higher quality cat food I was looking for, but I could get food for my lizard as well. Very excited that I know longer have to trek out to PetSmart!

Eric Wiley

This store is great! This location opened a few weeks ago. They have a wide selection including aquarium supplies which most smaller pet stores do not carry. The staff is friendly and knowledgeable. We have two cats and a fish and this store completely replaced going to petsmart for us. They have a super impressive selection of canned cat food as well.

sana bonesteel

Went there to get my daughters first pet of her own, a few fish, ended up with mollys, but the staff was great, very helpful. My daughter had a great time looking at the snakes and tarantula! So glad this place is here, much better than driving out to petsmart.

Vic M

Leana is a very knowledgeable employee; answered all my questions, helped me find products I needed, and over all gave excellent customer service. Bella had me in her line at the register today as well, very friendly too. Thanks Again!

Chris H

They have Huge selection on everything you need for dogs and cats and everything in-between just a little on the higher prices. The people that work there are all very nice.

LatieLatios Games

They take great care of thier animals and have all of the cage requirements as if they own these things (especially the reptiles) as pets as well as having great employees.

Genia Matthews

My first time there was last night and they had a great selection. Staff was very friendly and helpful.

Daniel Seda

An enjoyable, comfortable place to shop! Team members always available to help whenever you need them!

Dave Greene

Great store, great staff and AWESOME deals! 100% our new go to place for anything for our animals!

Kerry Loiselle

So great to finally have a pet shop in our town. The staff is very friendly and helpful

laurie gapp-walker

The employees are very respectful and friendly. They always ask if you need any help.

Freddy

Great place, friendly employees. I just not happy u guys dont have saltwater fish.