Office Depot

Category:	Office Supply Store
Address:	1701 Morris Ave, Union, NJ 07083, USA
Phone:	+1 908-688-2397
Site:	officedepot.com
Rating:	3.6
Working:	10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 31

Reviews 22

Nette Jones

I entered the store this evening with my daughter and her friend. They needed a label maker and I needed ink for my printer. We shopped for about 20 minutes. There was a very nice and helpful (tall) gentleman who assisted with the selection of the label maker and the additional cartridge. As we were finishing up with our selection, my daughter noticed the folders for 1 cent. We walked over and read the sign. I told them to pick out 10 folders each. While we were selecting folders, a manager (Sharon) came over and told us we could not get all of those folders and how we had to leave some for other families. I, first, asked her why she was assuming both girls belonged to me. She continued to say that we only could get 10 folders because that is what the sign says (as if I could not read it myself). Then she quickly walked away. I was taken back at how she handled that situation. Not to take away from my wonderful shopping experience up to that point, we continued to select our folders and proceeded to the check out line. Once we approached the cashier, she notified us that "Sharon" was talking to her, through her ear piece, at the same time telling her we could not get 20 folders because it was one per household. I asked the cashier to please call her to the front. When she approached, I first nicely asked her for her business card. She obliged. I then asked her to explain, again, why I could not completed my $147.00 purchase and allow my daughter and her friend to get these folders? I was going to split the purchase in order to meet the minimum required ($5). She then abruptly stated in front of the young girls... " Look, you can make your purchase, but you are ONLY going to get 10 folders! One per household! Thats it! and she will NOT split this order up for YOU!" There was a short line behind me and they witnessed the entire, humiliating situation. She, again, quickly turned around and walked away. It was very unprofessional for her to speak to me in the manner she chose every single time. YOU LOST a customer over 10 cents and Sharons RUDENESS! We immediately got in the car and went to Staples. They matched your prices and even allowed me to use YOUR coupon at their store! They apologized for the RUDE manager at another store! that belonged to another company WOW! I hope your store, and especially Sharon reviews what GREAT customer service is all about and not have any other customer experience what I did. I will be canceling my rewards membership with your company. I am done and Staples now have a loyal customer!

Luis Gomez

Una tienda muy grande con una amplia variedad de artículos para oficina tiene un poco de todo para que organices tu lugar de trabajo o artículos para la escuela el problema es que cuenta con poco personal no te ayudan a encontrar lo que uno necesita y te hacen esperar para pagar

Michael Allongo

Ive made three different online orders for in store pickup with this location. All three orders were cancelled because the item was out of stock even though it said online that it was in stock. By the time they realized their mistake the promotion was over and I was not able to order the item from another store at the discounted price. Do not trust the stock that it shows online for this location, these guys have no idea how to track inventory.

A Private User

Ive been several times because its the closest office store, and every time its been under-staffed which means slow lines and poor service. Ive used the print shop 3 times and theyve only once been able to print what I needed correctly. The staff seems incompetent in this regard and always overworked.

Leo Agui

Es un buen lugar a la hora de comprar cosas para la oficina o trabajos manuales

TILT DJS

The new manager is messing up business for Office Depot. Rude jerk..... I WILL NEVER GO BACK! NEW MANAGER NEW UNNECESSARY RULES...... FAITHFUL COSTMER FOR THREE YEARS. NOT ANYMORE!

joshina martin

First time, ive been in this store, and my first visit wasnt pleasant at all, The staffs were not approachable, Nobody is available for assistance / Inquiry.

SP SINGH

Zero stars Manager doesnt know how to deal with customers, how to speak, and he was racist and very aggressive behavior , he used bad language indirectly.

McGregor S.

Everything you need for school and office even for projects is there. It is also open at a convenient location time.

KINGABYSS111

The manager Keith harassed me and my friend never going there again hes lucky I did not call corporate

jemajo5

Able to purchase the original HP cartridge for my printer. Quick service.

Gene K

Customer service and product what I was looking for only in this store.

firstname. lastname

It is alright. But It look like they are cutting staff, one cashier.

Ramon Vazquez

The best customer service!!! Printing Dept Staff are GREAT!!!