AutoZone

Reviews 48

TR

Tracie P.

Slowly this Auto zone has declined to the point that I do not plan on coming back here again. The customer service manager could not understand that I had to pay for a product in order for it to get ordered. First off, when did customers have to prepay for normal parts not in stock at your store? A belt is a belt especially if its not a high end model vehicle. Secondly, how can one be deemed manager of anything and not know the basic principles of the business? To go on, the manager could not figure out how to ring up this sale but I was told the product would be in the next day. Sure enough, for the first time in all my years purchasing from this place, they did not order the part because it had not been paid for! So another day I wait and another customer upset. Buyers beware. Its a bummer that this store has declined this much.

---

MI

Michelle M

I had bought some parts there for my Dodge Stratus and they were under warranty. I went in there with the phone number that the warranty was under and they could not find my warranty. I had the worst experience there with trying to get a new part. I asked if i could bring in my old part and they could get the warranty information off of my part. One lady that worked there said NO but the manager said YES. What the hell. Then when I brought my part in they still gave me the run around with trying to get a new part; Besides that I bought a fuel pump there for my Dodge Stratus and the fuel gauge never worked after putting it in. I got a fuel pump at Napa and the fuel gauge works perfectly. I will never go to Autozone again after being treated so rudely when I tried to get a new part that was still under warranty.

---

A

A Private User

I bought a headlight from this store but had trouble with the replacement (which was entirely my fault). The store manager not only treated me with much more respect than my mistake warranted, but he also took the time to come outside and actually replace the burnt out bulb for me. This is a big hassle on my particular car, and it took him a while. Rather than be upset at the time I was taking from his actual job, he was apologizing to me for taking so long - as if its his responsibility to fix my headlights! I was very impressed with the customer service and will absolutely shop here again.

---

UG

UGC Crawl

I would only recommend going to this store if you are planning a trip to the Department of Motor Vehicles or Discount Tire on Hover, and you want some practice waiting. This is either the most unorganized store in town or they just dont care. And DON"T trust their website if it says this store has what you want...they dont! Call ahead or better yet, order online and have it shipped to your house...save yourself the wait and hassle.

---

RO

Roberto Terrazas

Very rude staff, stopped by to get my battery checked and an older guy yelled at me and said "cant you see were busy? We cant help you right now" in front of every customer! I walked out their door for good, never coming back to this place. For some reason every time I come in theyre either rude or dont have any parts available. This incident was the last straw for me. AutoZone of Longmont has lost my business.

---

AN

Andy Baker

Good standard auto parts store. Put your phone number in the system when you buy warrantied parts, and then warranty claims are painless at any AutoZone nationwide, even without a receipt.

---

MO

Morgan Elliott

In comparison, AutoZone marks prices up in a ridiculous way. $75 above the competitor, even though they are a chain. GO TO WALMART FIRST! Same battery, better price, more honest peiple.

---

CA

Carri F

These fools dont know squat not a single employee should be behind the wheel lit alone telling other people what to buy for their car. They need to be tested before working here

---

RI

Richard Ross

Exceptional service and advice n A bit of complicated need for an older car. Did not have the part on-hand but offered better solution using better posts. Great customer service

---

CA

Camila Mosqueda

The guys that "help" me out were very very rude. I do not anything about cars, and it seems if I asked them a question they would get bothered. Very bad costumer services.

---

EL

Eliud Corchado

Its okay the day i went they were really short staffed and it took for ever, they made a comeback by having really friendly and helpfull staff members

---

YU

Yuliii Baca

Es el más cercano a mi casa y buen servicio al cliente.

---

MA

maribel ortiz

Very bad customer service. There staff are very rude for no reason. They treat women like if we are dumb, and we dont know what we need.

---

CH

Christopher Bradway

Went in to get a new gas cap, dealer gave me a used one they stated was new had to go in their twice to have my car pass emissions.

---

CO

Cory Hopf

They will help you make simple installations for no charge and will take the time out of their day to assist you anyway.

---

JO

Joel Mansfield

Found what I needed in 3 minutes. Waited in line to purchase for 10 minutes. Friendly employees, but understaffed.

---

DO

Doug F

I speak English this place is set up for those who speak Spanish only. AutoZone used to be my go-to parts store.

---

CA

Carlos Medina

Muy buena experiencia muy buena atención

---

JO

jose luis Nunez

me gusta muy buen trato al cliente

---

BE

Beto Aguirre

Great customer service, but it can get a little crowded so always try to call in advance

---

MA

Mat Greten

Quick diagnosis, purchase, and replacement of dead battery on a busy Saturday.

---

CO

Colin Stewart

Typical Autozone, nothing special. Uneducated staff with a limited selection.

---

DE

Debra Getz

Everything you need for your car or truck etc. Good customer service also.

---

MI

Mike Logan

Very professional, knowledgeable, and eager to help in any way they can.

---

EV

Evan Owen

Helpful staff, always seems to be crowded in here after 5PM.

---

TI

Timothy Rumsey

They always have everything including a great attitude.

---

A

A Private User

Duralast stuff is ok, and the duplicolor is ok as well.

---

CH

Christopher Bell

Close to me. Friendly staff. Duralast is decent brand.

---

ST

Steven Jones

Good parts and workers helpful parts priced right

---

MA

Mac Kobza

Always friendly staff. Good place for parts.

---

ST

Steve Olsen

Friendly, knowledgeable staff. Very busy.

---

MA

Mario Mentana

free check engine diagnosis is helpful

---

KA

Karinda Uphoff

Low prices and great customer service

---

ST

Stacy Clark

I like the oil change specials.

---

AD

Adam Bloom

As always great service here

---

CH

Chris Irish

They have the parts you need

---

LU

Luis Plascencia

Good sevice and fair price

---

JU

Juan Gonzalez

Always have what I need

---

RO

Ron Pittman

Great customer service

---

SO

Soltahr Tiv-Amanda

They have what I need

---

CH

Christopher Goff

Just a parts store.

---

PA

Patrick Conroy

Very helpful staff!

---

JO

Joel Cook

Knowledgeable

---

CA

Candi Deherrera

Nice workers

---

CL

Clinton S.

Great place.

---

MI

Michael Thornton

Friendly

---

JO

John Lormand

Okay

---

MA

Mario Rodriguez

Good

---

---