Category: | Tire Shop |
Address: | 500 Summit Blvd, Broomfield, CO 80021, USA |
Phone: | +1 303-466-7928 |
Site: | walmart.com |
Rating: | 2.1 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 9AM–6PM |
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Jordan Speer
I went for an oil change because they were one of the only places still open after 5. The estimated wait time was an hour and a half, which seemed excessive for a simple oil change, but I walked around and got groceries to kill the time. I returned to the auto center and am told by an associate that theyve done nothing to the car because the hood latch is broken. I insisted that the latch was fine because I had lifted the hood just hours earlier to check the oil, and there had been no problems. The associate maintained that they had done nothing and that the latch problem was pre-existing. I disagreed, and much to my frustration nothing came of it. In addition to damaging my car, they neglected to call me once they realized that they were not going to be able get any work done, causing me to waste an hour of my life inside of a Walmart. This fact also had no effect on the associate. To make my experience somehow even more inexcusable, once I was home I was able to lift the hood of the car in about 15 seconds. All it took was a phone flashlight and some elbow grease, even after they had broken the latch. I am not a car-savvy person. I simply cannot comprehend the ineptitude of these auto technicians. Do not, under any circumstance, go to this Walmart Auto Center.
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Shankar B Narayanan
I am a regular to this place but lately they have become terrible. Two times in a row they have screwed me over. 1. They broke the plastic on the lever to open the hood and did not even bother to inform me. I found out about it several days after and I decided to give them the benefit of the doubt and let it go. 2. Recently I took my car to change oil and they have clearly filled windshield wiper fluid in my coolant reservoir. Now I understand that they never open the coolant reservoir but I am pretty sure I never filled windshield fluid in it and now when I open to top off the fluid, I see all windshield fluid. I called them and they did not even offer to have a look at it. This is a honest mistake anyone could make. It was easy to fix and all they had to is flush the system and fill the anti-freeze. But the person was so rude on the phone and refused to consider their mistake. Never taking my car to these guys ever again. Be careful guys if you care about your car, DONOT take it to these guys.
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David Keenan
I have all my oil changes done here on 2 vehicles. One has very low mileage so oil change is not very frquent but the oithger is a limousine . , which is a very high mileage vehicle so I have an oil change done frequently. The staff are always very courteous and friendly and do a very good job with the vehicles. They check everything except brake and collant levels, clean the windows and put air in tires where needed. Ive been usinbg this particular Walmart Auto Center for over 3 years and never had a problem.
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Jason Segura
Came in for a simple oil change. Guy working under my car pointed out a few concerns on my front end. He even let me go under the car so I could see for myself. Took it in to a mechanic and was able to save a lot of money on doing simple maintenance rather than waiting for it to go out. Awesome customer service
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Rob B
I waited in line 5 - 10 minutes to be helped. Three employees looked my way but no one approached to help. They just carried on as if I wasnt there. I never get served. Never going back there.
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Jamie Kraus
I got an oil change here and when they put everything back together, they jammed one of the covers into my air conditioner fan. I didnt realize it until the summer. It cost me $300 to fix.
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Alex Mullins
Thanks for screwing me over in the long run with poor installation of a battery, OF ALL THINGS! 170 down the drain.
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Melissa Johnson
So many employees but not enough help? Waited 3 hours for an oil change yet it was still messed up