Advance Auto Parts

Category:	Auto Parts Store
Address:	17151 S Golden Rd, Golden, CO 80401, USA
Phone:	+1 303-215-9675
Site:	stores.advanceautoparts.com
Rating:	4.1
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–8PM

Location

Photos 17

Reviews 18

John Poplin

Horrible experience!!! First, the motor oil they claimed to have in stock (and at other stores as well) was not in stock. [I had spent some time online before traveling 18+mi to the store trying to find a specific oil for my car]. The clerk (tall, heavyset with bald/shaved head) seemed disinterested in helping any further and I had to ask for him to check the back, he also seemed put off by the fact that I asked for him to call another store; the website claimed others in the area had it too. The call to the other store started with an off-topic non-work related conversation with the individual on the other end while I stood there. Not to my surprise at this point, the other store didnt have it either. Clerk seemed uninterested in helping any further, maybe find another alternative. I work on my car myself, have pretty much all my life... so researching parts is something im used to. Very disappointed in the inaccuracy of the website, even MORE disappointed in the customer service. I wont be back. OReilly down the street saved the day for me.

Joseph Hewitt

For those truly experienced in dealing with numerous chain stores- We all know that 90% of the staff are idiotic teenagers that can hardly decipher where you put the fuel into any vehicle if its not detailed in a video game or an "app" on their cell phone. That being said, this is the only store we source parts at, we spend an avg of 50K a year on parts and have never had an issue with this store. The staff is highly intelligent and knows how to source parts outside of the typical idiotic self service computer. Simply put, they all have a mechanical mindset and are very friendly. Regardless of what part of Colorado we are in, it is worth the drive to Golden to have the knowledge we got the right part the first time, and not to have to deal with the morons that encapsulate todays customer service in the automotive industry. Thank You Guys!!!

A Private User

These guys know what they are talking about, and are extremely helpful and courteous when it comes to their customers. Having an issue with your car and trying to figure out how to go about fixing it can be a harrowing ordeal, but on more than one occasion these guys have really gone above and beyond to make my experience fantastic. Highly recommend!

A Private User

I was so excited when this store opened up, finally I didnt have to go to checkers to deal with the grumpy old guys. Jeff and his team have always treated me like a top dollar customer even if I just bought an air freshener, very helpful and very well stocked parts!

Ashley Posey

Unbelievable rude female at this store. I believe her name was Brenda. First tried to say the battery we just looked up on line was not there, then all of the sudden it was. If you dont like your job and cant provide proper information then FIND A NEW JOB!

Allan Trujillo

Didnt have what I needed and the guy who was supposed to help answered 2 phone calls and then asked the other associate to take me. Larry seems a bit racist if you ask me.

Da house

This store has the best technical support of most automotive stores in the area. Jeff that David are great at answering questions and determining what issues are

Dustin Barbee

Jeff the manager is a great guy full of knowledge and know how . Highly recommend shopping here ! Never had a single problem with this store .

Daniel Koller

Great store, very helpful staff. How in the world anyone could write anything negative about these guys is beyond me!

Cutler McMartin

Never had a bad experience. Never gave me a wrong part for 4 years. Cleanest auto parts store Ive been in.

Matthew Plowman

This place has amazing staff! Best experience I have ever had at an auto parts store!

Joshua Claassen

One of the most helpful and friendly auto parts stores I have ever been to

Jerred Lohman

Awesome store great knowledge of vehicles and well managed