Office Depot

Category:	Office Supply Store
Address:	5300 S MoPac Expy #101, Austin, TX 78749, USA
Phone:	+1 512-892-9200
Site:	officedepot.com
Rating:	3.5
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–8PM 11AM–6PM

Location

Photos 17

Reviews 33

Kevin Warren

Avoid this Office Depot if at all possible Ive given them a chance multiple times in the last 2 months; however, my luck has not been good. The last time was THE last time. I asked two staff members if they could help and both looked at each other as though "I dont want to help him, you help him". When one finally helped seemingly unwillingly, the product on display was no longer available at the discounted price posted. He knew immediately it wasnt. Then why the " " is it still out?! When I asked about another product, I recd a common answer which is "we dont have it at this location, but we can order it". My recommendation is to spend the added time driving to a further away office supply store. Youll probably end up there anyway

Jessica Nava

Horrible customer service. I sent my phone off to them for a simple charging port replacement, and was quoted $80. I didnt receive a call 5 days later, so I called them and was told I needed to pay over $400 more for the repair. I could have taken it somewhere else if I would have known ahead of time. I successfully wasted my time, efforts, and money. All they offer is a refund for the work that was never completed. Time and gas cost money. They took no efforts in providing reimbursements or even a discount on the RIDICULOUS labor costs! Shop somewhere else. This company will NOT stand by thear word.

Amanda Fay

If it wasnt so convenient, I would go to another location. Employees are not helpful. Two walked right by me in the store and didnt acknowledge me even being there, even though I probably had a bewildered look on my face trying to find something. I selected a hard drive that was on sale for $89. When I was at the register, it rang up as $159 and I alerted the cashier that it was on sale. He asked me how much it was and never even bothered to check if it actually was on sale, just took my word for it. Good thing Im honest!

Ben B

I stopped here on 8/20/2017 to shop for back to school supplies. I went to Wal-Mart first because I thought Wal-Mart would be cheaper. Not only did Office Depot have cheaper prices, they had all the required items and a better selection! Even the quality of the items was better. There were plenty of polite employees to help locate items. They had more registers open than Wal-Mart and the cashier that helped me was extremely friendly. This will be my first stop next year!

Nina N

I called an employee at 8 pm to get the email address to send documents for printing to be picked up before 10 pm (their closing time). I arrived at the store at 9:30 pm to find the employees leaving, the lights turned off, and the gate and door locked. I understand that it probably wasnt busy but there is absolutely no excuse for this abysmal customer service.

carol prybylski

Empty store. Holes every where. Went in for allot of merchandise and they had nothing I was looking for. Several people standing around. No one offered to help me find what I was looking for. Left and heading to walmarts to get what I can. Then in search of a staples. Explains why there is only 4 cars in the lot.

Bethany S

Clean and well stocked store. Passed by several staff members wandering around and not one greeted me or asked if I needed help finding something (as I was aimlessly walking in circles). The gentleman who rang our items up was very kind and had a good sense of humor.

Jess Tucker

Hugo and a few of the other staff helped me on New Years Eve in the printing shop. While these employees do have extensive training in the printing area, they stayed late to help me finish my order. I am super grateful!!!! What a great crew of people!

Gabe McGuinness

Returning an online PayPal order with the email receipt was way more complicated than it should have been, but the staff was friendly and helpful in spite of the limitations of their tools.

Vu Huynh

Great friendly staff at this location. Helped is look for what we were looking for and went out of the way to help us on a sale price. Would come back for any other home office needs!

Harrison Cook

Same as every other office depot. Very few customers in the store at any point in time. I wonder how their sales justify the operating costs.

Laura Burke

Pretty average experience buying office supplies here, but had a very good experience with their printing services!

Mark Britt

Under staffed. No one on the flour to ask questions. A cashier directed me to what I needed to find.

Rebecca Swafford

Went early in the morning, and found everything I needed/was quickly and courteously cashed out.

Katherine Hunter

Clean, well stocked, and easy to find printer ink for my first time having to shop for it.

Robert Gilmore III

doesnt carry many oh the products they used to, so they have little that I need now