McConnell Acura

Category:	Acura Dealer
Address:	2860 Eastern Blvd, Montgomery, AL 36116, USA
Phone:	+1 334-271-5551
Site:	mcconnellacura.com
Rating:	4.8
Working:	7:30AM–6:30PM 7:30AM–6:30PM 7:30AM–6:30PM 7:30AM–6:30PM 7:30AM–6:30PM 8:30AM–6PM Closed

Location

Photos 9

Reviews 18

crystal McQueen

Disappointing service from a typically dependable brand. On a family road trip my A/C quit working. With temperatures in the upper 90s, my beautiful TLX became an ebony oven baking two small children, one grumpy grandma with a side of me. I called Acura expecting the brands usual efficient service only to be told they couldnt see me until a WEEK later. No options were offered, no loaner car available, no solutions just glib and careless responses of "Too bad" and "see you next week." I should be able to get Acura level service wherever they are sold, but this is not the case at McConnell Acura.

Candace Fedonczak

I love my new car and couldnt be more pleased with the customer service at McConnell Acura. The process was smooth and pleasant (actually downright fun) which is not usual for other dealerships weve been too. Okia Landrum was professional and knowledgeable and spent a lot of time with us. She answered all of our questions and we felt very comfortable with her guidance throughout the process. We had been looking at vehicles for months for the right "fit" and finally found what we were searching for at McConnell, both in vehicle and experience! We couldnt be happier!

Arlene Head

Since purchasing my 2007 Acura TL, Ive been taking it to McConnell to be serviced. I have only good things to say about them. Amy always tells me ahead of time what the service amount will be and if its a big service, they allow me to take a loaner car. Theyve also made it so easy to just go online to get an appointment. Unlike other service centers, Ive never felt pressured to buy tires, batteries, brakes, etc right then. They tell me what is needed and what will be needed soon. I should also add that Amy is such a sweetheart and knows her Acuras!

Whitney Banks

This location returned my car with more problems than it went in with!!! My drivers side headlamp needed to be replaced, which is usually better handled at the dealership.. When they returned my car, the drivers side fog lamp was not working as well as the lights on one side of my dashboard. The only response I received was that water mustve gotten in my assembly and short circuited the wiring. While my car was in the shop the entire time??? The only reason I didnt pursue this further is because I wouldnt trust them to even pump gas properly.

Elizabeth Bethune

I have always had a great experience at McConnell Acura. The customer service is always great! They are prompt to get you in and get your car back to you, and they always take time to explain everything that they have done to the car and what is suggested to be done in the future. Most likely, youll talk to Amy, who is also awesome! I trust her and know shes looking out for me and my cars best interest. Not only are Acuras great cars, but McConnell Acura customer service makes the overall experience worth every penny of the car.

Robert enyeart

Just had my Acura repaired at McConnell. My story is too long for this post but I had been told by an Acura dealer in Fort Walton Beach my car could not be repaired under warranty and left me with no hope. Casey Horne listened to my story, told me to bring the car in, and his team got it fixed. We are customers for life for McConnell Acura and cannot express how stressed we were after our experience in Florida and now it is fixed due to the professionalism of the Acura team. Thanks from the bottom of our hearts.

Tony Webb

We bought our 2006 Acura TL from Mcconnell Acura as a pre-loved vehicle, but it was in awesome condition. When our daughter turned sixteen, we turned the car over to her. I told her that when any warning light came on, she needed to take it to Mcconnell. The great service people there have never tried to take advantage of her; they do what the service requires and dont try to sell us something we dont need. They are very kind people and always give her a chocolate muffin for the road.

Greg Boleyn

I purchased a new vehicle at McConnell Acura in December, and they were great. I went in expecting the standard car buying experience (give them your trade-in keys, wait ... wait ... get a price, make an offer, wait ... counter their offer, etc). But the time from giving them my keys to getting a great price took about 20~25 minutes. I was definitely impressed. I highly recommend them and will be back the next time Im in the market for a new car.

A Private User

We have been purchasing vehicles from McConnell Honda for nearly 25 years now and have been satisfied with every buying experience. We would recommend them for anyone looking for a quality car at a fair price. We have been working with the same team of employees since the beginning and they always make the car buying experience a delight.

Christopher Reynolds

Ive purchased 4 cars from Shawn Parks over the past 10 years and have been extremely satisfied with his professional service and McConnell as a whole. Shawn and the Acura team at McConnell has made me feel like family over the years, continue success. Finally McConnell is at the pinnacle of success in the Capitol City.

Stacey Smith

I have owned an Acura TL for 8 years which was purchased from MCConnell. The recent experience I had at MCCONNELL Acura was terrible. Vehicle was damaged while being serviced and the dealership refuse to take responsibility for the damage. I will NEVER purchase another Acura after my experience with this dealership.

Robert Alexander

Excellent , friendly atmosphere; Fantastic service I came in with an odd question about a car that is 18 years old. I felt ridiculous for asking, but, I could not locate the dip stick for the transmission. 2 service technicians went out of there way to help me and explained how to check the transmission fluid..

Beverly Tucker

Just bought my new car from here and this has been the MOST pleasant car buying experience ever! I didnt feel pressured to make any decisions I didnt want to make, and my salesman David Kryger was 100% awesome! A part of me is going to miss talking to him everyday because hes just that cool of a guy!! :)

A Private User

I had a great experience today with McConnell Acura! Leased my second car from them and was so pleased with the fast, knowledgeable and GREAT service! I highly recommend these guys to anyone looking for a fantastic car AND a great team. Marlon, David and Winston - you guys are the best!!

A Private User

My husband and I just purchased our second Honda from McConnell. Our first honda is a 2009 which we still love! Gene Watson has assisted with us both vehicles. It was a wonderful easy buying experience and we highly recommend McConnell. We will definitely be back. Thank you Gene!

Janifer Reynolds

Janifer Reynolds. Five Stars to McConnell Honda and Okia Landrum my salesperson. Im enjoying my new Honda. Okia was my greatest inspiration. She got me the best deal. Shes very professional. She honest, charming, and knows what shes doing.

LaWonda Ray

I have bought several vehicles from Shawn Parks and the experience each time has been Wonderful! Shawn is a very professional, knowledgeable salesman who makes the process of purchasing a vehicle very streamline.

Mek W

I have purchased my last three Acuras from McConnell Acura. The staff is always friendly and will do whatever they can to help!! Shawn Parks has been my sales rep and he is very knowledgeable about cars!