Magic City Computers, Inc.

Category:	Computer Store
Address:	445 Main St #105, Trussville, AL 35173, USA
Phone:	+1 205-655-2848
Site:	magiccc.com
Rating:	3.3
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed

Location

Photos 5

Reviews 11

Tina Marie

I also had a very, very bad experience. I spent $2500 for him to build a gaming computer. I ended up with a hunk of junk that didnt work. It kept freezing up and having problems from the moment I got it. He has no idea what hes doing. My parents had the same problem with him. I eventually had to contact the Better Business Bureau and the Alabama Attorney Generals office to get my money back. He even ended up TAKING parts I originally paid for while he was taking the computer apart and attempting to fix the issues with new parts. He claimed he didnt, but what can you do? I ended up upgrading a standard, Dell computer from Best Buy and only spent $1700. Needless to say, I didnt have a single problem with Best Buys computer other than a headphone jack eventually went out and needed to be replaced. This guy is a joke. Buyer (or person in need of repairs) beware!!!! So, this is the email I received the following day after I posted the review (and my response:) The owner: We have never had you as a customer and I don’t appreciate you leaving false reviews. You must have us confused with someone else and you have been reported to Google for reprimand. Feel free to call us and apologize when you get it straight and give the bad review to the right company next time. Me: Yes, I was your customer. I still have the cds and everything from that computer. Maybe, I could call the attorney generals office and better business bureau to get copies of my complaints. Heck, I keep so much old paperwork, I might still have it. Or, I could look in old emails for proof. You just lie, and lie, and lie. I even had you give me a copy of the paperwork that I had been refunded. My parents came in there with me as backup when you refused to give me my money back. Maybe, I should stop by so you can remember my face. I find it really hard to believe that you dont recall this fiasco...lol. Another update the afternoon after my review and his email: Now this psycho is calling my home phone. I mean, really??? If I wasnt your customer, howd you have my home phone number, or are you just that insane?

LaVon Fabian

Ive had them work on my computers SEVERAL times, in the past, and was always pleased with my service. I PURCHASED an ASUS Notebook Flip from them, that has Windows 8.1 on it... thinking I could update to the new Windows 10... but that is NOT the case the windows offer ENDED in JULY of 2016, and I purchased the computer in January of 2017. I spent MORE at the store than I would have spent for a similar notebook online.. hopeful of good service... and NOT being able to get the Windows 10 update is a TOTAL RIP OFF!!!

Alabama Consumer

I took a laptop to this company for what should have been a minor repair...The laptop was returned damaged with a chip on the corner. Magic City Computers(MCC) did not own up to the damage and refused to rectify the issue. If you take any merchandise to this company, you better take a before and after picture of its condition. MCC does not have any policy in place to hold them accountable for the state they are receiving merchandise in. It will be your word against theirs...I do not recommend this company !!!

A Private User

I spent the better part of the day trying to find a simple part for my computer, but apparently not so simple because most stores dont carry it. After 3 stops at different stores, and being told i would have to order it from the internet, I went to magic city, he had the part, was extremely helpful and friendly and the part was cheaper than i would have to pay on any website i found. Absolutely will return.

William Ritchey

The owner took the time to help me with a computer memory issue I had been working on for over 5 months unable to resolve. Very generous with his time on the phone. He then got me the memory I needed and installed it the next day and let me double check it was installed right and recognized by Windows 7. He is honest and does what he says.

Charles West

Well, again Magic city was the only one that came to rescue me.G--- Squad wanted 3 hours min. to sync my printer to my computer. @ $99.00 per hour Either take the tower to them. Or let them inside my comptuter via the net. Not going that route. Short story.sent a tec to my house, 45 minutes later fixed. yea. Great Job, again.

bobbie owen

Took computer in. The owner just added parts I did not need and when I returned home with my computer after spending $150, the problem was not repaired. Take your computer somewhere else. He trys to tell you his prices are the best on everything, but after researching, that is not true. Take your computer somewhere else

Darrlyn Gregory

Great Service. Came and dropped my laptop off and he was very upfront & direct on what he was going to do and the time he needed to do it. My laptop was fixed in a week & I would most definitely come again if anything else happens, THANKS MAGIC CITY COMPUTERS !!!

A Private User

Hell tell you two days--it will take two weeks. He overcharges. Doesnt do what he says hes going to do. Hes inept. He really screwed up my files. Take your computer to Bytesize in Homewood. They know what they are doing.

Gay Jones

I was in there today with 2 lap tops. He was able to find the problem almost immediately and I was out of there in no time. Would highly recommend them. Great service.

venqu v

Had a problem. Fixed in 10 mins