RapidFix Repair

Category:	Cell Phone Store
Address:	127 Harbor Blvd, Destin, FL 32541, USA
Phone:	+1 850-424-7025
Site:	rapidfixrepair.com
Rating:	4.4
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 10AM–6PM Closed

Location

Photos 8

Reviews 11

Jacob Taylor

I dont have much nice to say about my experience. I dropped my phone off on a Thursday afternoon at 3pm with water damage to the screen. I was told it would be fixed within 24 hours. I double checked around 6:30pm and they hadnt got around to fixing it yet. No worries, they said they would call me by 11am the next day and give me an assessment of what needed to be fixed and what it would cost. Without receiving any contact from them, I called on Friday at noon to see what was going on. They said they had been busy and they would start taking a look at it. I told them I was headed out of town for the weekend and I needed my phone. Around 2pm they called to say it was just the screen. I told them to replace it and I would be back in town to pick it up on Tuesday. Well, Tuesday I am back in town and go to pick it up and... They STILL hadnt done any work to the phone. The person I had talked to on Friday hadnt written any instructions down. They had been waiting on their phone to ring for the last 4 days. Needless to say I was more than a bit unhappy at being without my phone for 5 days without any progress made on fixing it. About 45 minutes later, they called to tell me my phone was working with a new screen and it would be ready to pick up in 5-10 minutes. Just over $200 out the door for the screen replacement on an iPhone 6s. The price is fair, but be prepared to stay on top of these guys. They arent the most highly self motivated group of individuals that work here. If youre only visiting Destin for a week, you might be headed back home before they get around to fixing your water damaged phone. To say Im disappointed would be an understatement.

Julia Brenner

I replaced my iPhone with a Samsung Galaxy and literally within 2 weeks my screen was cracked after a minor drop. I was obviously not happy that my expensive new phone now looked like a total wreck and I couldnt believe how easily the Samsung glass breaks. My cell phone dealer was basically no help; they wanted to sell me a new phone for over $500... I ended up having the phone fixed at RapdiFix and Im really happy I went that route. They were able to get it taken care of quickly unlike some other places I called. Their price was reasonable and the phone now looks again like its brand new. I also bought an Otterbox case since apparently the Samsung is easy to break and I dont want this happening again. Their service was friendly and professional and Id definitely use them again though I hope I wont have to:)

A Private User

I was on vacation in Destin and unfortunately my child dropped my phone off of the balcony from our condo. She definitely did a number on my phone, I searched for a repair shop and was told that it wasn’t fixable by two different shops, I then ran across Rapid Fix. To my surprise I was simply AMAZED at how professional and polite they were unlike some of their competitors. Not only was their customer service OUSTANDING but they fixed my phone in no time and it looked better than it had before “The Fall “. I would certainly recommend this repair company to anyone with the up most confidence that I would be referring them to an establishment that provides a wonderful consumer experience! I wish they had a store in my hometown that is for sure! Thank You Rapid Fix! Sabrina Spokane , Washington

Villa cas

I didnt wait long to fix my cracked 4s iPhone screen because it was getting glass in my fingers. This is DEFINITELY the place to go if you want to get your phone screen fixed, or any other repairs (you would have to look up what else they can do) but they were great. Talked to me right when I walked up to the counter, had me fill out some paperwork (to add me to the system) and explained all that to me! They got it done in 30 min! Great time, so happy with the customer service! I will be coming back here if I need help with any phone issues!

Cathy Miller

Walked into this place to fix the glass on my iPhone, which was shattered. The staff was very friendly and they were able to help me on the spot. They gave me a great rate to replace the glass and said I could wait while they did it. These guys knew exactly what they were doing. Very professional and efficient. My phone looked and worked like new when they were done. I was very happy with this service. I would definitely come back to this place with any issues with my devices. Thanks again for a great job!

Bartley Brown

A completely honest business. I took my phone in for water damage (phone would not turn on after pool water contact). They have a $20 fee for assessing the damage. After opening my phone they found lint in my plug and minimal moisture. They cleaned everything, put the phone back together and sent me on my way without a charge. They said it was an easy fix and didnt want to charge me for it. You dont find many honest companies anymore. 5 stars from me because I was prepared to buy a new $850 dollar phone.

Molly Kate

Went in last week after asking Verizon to check out my iPhone 6. They told me to head out to RapidFix for a new charging port, so I did just that.. Stopped out maybe 45min till closing time on a Saturday, but instead of making me wait till Monday like other places they took care of me right away. Amazing service all around! The customer service was extremely hospitable as well! A week later and its working like a charm; highly satisfied! :)

Michelle Schdmitt

Definitely not a "rapid fix". Not even a fix at all. I live in Destin and work 5 days a week. With Saturday and Sunday being my only days off, I was out of luck to get it fixed here. They may get a lot of business during the week, but 1 unhappy "possible-customer" will tell more people than the happy customer would tell, and any of my friends that have phone troubles, I dissuade them from going here.

Denton Boroughs

Theyll charge you a ridiculous price to fix it, and they dont even put a quality screen when they do fix it. I had my iPad screen replaced for 275 and the screen was a piece of junk, didnt work, i took it back to them and they fixed it again with another 5 dollar screen. It didnt work either. I finally asked for a refund and they refused. Very unhappy. 0 stars if it was an option.

Heather K

I am so thankful to RapidFix Repair! I was visiting family and my iPhone screen got broken my my niece! I couldnt believe it, and I couldnt wait until I got back home to get it fixed. My aunt took my phone to RapidFix, and they had it back to me really fast! I didnt have to go without my phone for days and days, and it didnt cost too much which was essential. Thank you so much!

Lisa Ritter

I run my small business from my phone and it is pertinent that my phone is in working condition 24 hours a day. I dropped my phone while on a business trip/vacation recently and I needed my phone fixed pronto! I reached out to RapidFix and they helped me the very same day. Clear screen (no cracks) and it ran like new. Thanks for the great price and rapid, friendly service!