Category: | Pet Supply Store |
Address: | 4217 W Wendover Ave G, Greensboro, NC 27407, USA |
Phone: | +1 336-294-2681 |
Site: | stores.petco.com |
Rating: | 4 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Ashley Eiler
Signed up for their special on the puppy class in hopes to get an Certificate from the AKC Star Program. I had questions about the program itself but never received a phone call from the trainer. We were told we would get a call from her later on the day of purchase. Every time we called Petco the trainer line would just ring or she was not in the store. 3 days pass and we finally got through to the trainer and she tells us she has tried to call us. We have our phones on us 24/7 and she repeated the number, so I dont know why she had to lie. The only reason I gave it an extra star in my rating is the manager did manage to give us a refund. If anyone is interested in training your dog look into the local kennel clubs. I found my pup a class at Winston Salem dog training Club for the same price as Petcos special ($85). Better facility and learn about other dog sports as well.
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A Private User
I had to write this review after reading the negative ones below. I typically like to support local stores, but Petco is one of the few box stores I advocate. I have yet to ask the staff a question that I did not get a knowledgeable and satisfactory answer to. They listened to the concerns I had for my rare breed pup with a sensitive stomach and helped me choose the puppy kibble that was just right for him. They are always so loving and friendly towards my dog when I bring him with and are always courteous to me as well. The store is always clean and organized with a good selection, especially for natural and holistic foods. The Petco rewards are great too... Im constantly getting $5 coupons in my inbox! I highly recommend Petco, especially over the local Petsmart (which I found to be dirty and the staff unfriendly the few times I went there).
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A Private User
This was my first time in a Petco and more than likely my last. I could not get ANYONE to help me. Of the 2 employees I saw walking around, neither had any knowledge of what I needed to know. I grew tired of hearing "sorry, thats not my department". I was a bit disappointed in the selection of Reptiles and dog toys. The only good thing I can say is I found a harness/leash for our Chinese Water Dragon. But I guess I will have to stick to Petsmart. Theyre cheaper. More people work there and at least most of the employees know what you need.
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A Private User
Bad customer service, its almost impossible to find anyone to help you even when the store is dead. I have on a few occasions waited at the register for over five minutes waiting on anyone to cashier. The company sends out coupons that the store will not honor. I refrain from shopping here whenever possible. Id rather fight the crowds at Petsmart, at least I can check out there.
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Joy Cozart
i like this store because even though its a big chain the employees dont seem as stuck up as the ones at petsmart. cant say ive ever needed help with anything there as i used to work in a petstore myself, but overall i would go there just to beat the crowd at petsmart. (groomers are great too, always seem to be available.) PS no appointment necessary for just a nail trim.
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A Private User
My wife and I returned for a reluctant third time drawn in by a coupon and found the attitude at the cash register despondent at best yet again. I dont know if the employees are miserable or angry or both but were never going back again. Do yourself a favor and support a local business instead.
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Andrew Cox
It was OK they were understaffed on a Saturday morning. It was hard to find things and it appeared that fish and small mammals were being neglected. For supplies itd probably be OK even though they are pricey but I deffinately will not be buying fish or any other pet from them
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S ensational
I saw a Dead Lionfish. REPEAT a DEAD LIONFISH. There Coral frags Were getting eaten alive By Crabs And There was a dead Clownfish Getting eaten by a Shrimp
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Christina Bradley
Staff is very educated on pet food. They are really helpful if you are confused with what you should feed your pet. Great selection on pet products.
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Katelynd Rivers
The way they treat their animals is terrible. Found a LIVE iguana in the trash. Im boycotting all of their stores
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Brady Smith
Great selection of products for our heavy-chewing lab/pit puppy. The staff is also friendly and knowledgeable.
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NITO JR
Awesome staff, I come to this location every other week to feed my snake, never had a bad visit.
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Kevin Lupo
Clean location with friendly and helpful staff whos knowledgeable and willing to help.
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Hate Me
I love this place it is bigger that the one in Kvagas but the people are better there
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Laura MacLellan
Staff is always very knowledgeable, caring, and willing to help. Best store ever,nn
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Xavier Vanderstraeten
They carry what i need and only shop there when on sale which is relatively often.
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Megan Born
The staff is so sweet. They are always so helpful when I come in there.
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Tranya Shuford
I got me a hamster and the workers were all a available
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Donna Finch
They prove match on competitors websites and sales!
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Kelley Connolly
I love it and it is a good pet stores
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Richard Leach
Great prices and helpful in the store.
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Keith Barham
A friendly stop for you and your dog.
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Courtney Fox
Good place to find cat litter scoops.
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Rebecca Lewis
The groomers are the best!!!!
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anthony h. phạm
Clean store with good staff!
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christian hurley
Anything you need for pets
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Dailexy Avila
Great