Category: | Sporting Goods Store |
Address: | 2926 75th St, Kenosha, WI 53143, USA |
Phone: | +1 262-652-5434 |
Site: | southport-rigging.com |
Rating: | 4 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 9AM–5PM 11AM–3PM |
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Otto Eichmann
Very knowledgeable and friendly staff at southport rigging. I took a couple windsurf lessons through the store and got hooked. When I began to research purchasing my own equipment I found I needed some assistance. Ralph, Bret and company have been friendly and helpful, in helping getting me geared up from boards, sails, and booms, to gloves, and wetsuits, and a car-rack. I could have bought some of this stuff else-where, but it wouldnt have saved me any money or time. The store is very comprehensive regardless of your size - Im large and sometimes hard to fit but had no trouble finding a perfect fit wetsuit. I ended up buying most or all of my windsurfing gear from southport partly because I like to support local business, especially when they do a great job helping their customers, but mostly because there really offer outstanding service. The prices are as good as you can find anywhere be it brick-and-mortar or online, and they wont try to sell you things you dont need or things above your budget. .....I was surprised to see the single review that complained about poor service. Is it possible this person was at a different store? Everyone else seems happy.
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Dave Rust
DO NOT BUY ANYTHING FROM THESE PEOPLE!!! They sold my daughter a womens bicycle however it had a seat made for men; this is very different due to the pelvis. It was purchased at the end of the summer for the following year. It was not until a bike rally that summer that someone who knew about bikes told my daughter. She could not trade it in even though it was brand new. These people will not negotiate about anything!! My advice to you is to go downtown Kenosha to Ski & Sports Chalet. They have wonderful salesmen who know about bicycles, they will deal with you to have your business. They do an excellent tuneup.
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A Private User
Third times a charm?!? Not here! I went to the shop three times to size up road bikes. Each time I was having to flag down help. My questions were answered in basic and non-descriptive form and I felt as though I was wasting the time of the staff. On one of my visits I actually had to wait for the staffs friends to finish their conversation before he was able to come help me. I dont know much about road bikes but I did know enough to go to another shop to get more information and purchase a bike.
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Thomas Christenbury
Not very good customer service at the Bike Shop! I found the person who took care of me (glasses, beard, tats on his calves) to NOT be very customer service oriented. The dude was arrogant and condescending... If you dont like to deal with the public then you shouldnt be in this business dealing with the customer. Perhaps the dude should be leashed in the back room wrenching on bikes and not working with the customer. I will definitely be taking my business elsewhere!
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A Private User
I recently was in the market for snowboards for myself as well as two of my children. Since I am new to the sport, I really did not know what I was looking for. Fortunately the owner was able to not only answer my questions thoroughly, he was also able to provide me a number of affordable options. There is not enough that can be said for personal service from a shop that knows what they are talking about!
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Brian Sleider
I Stop in pretty often these days, though a few years back the service was less than stellar, the term "Bike Snob" comes to mind. I had stopped goin there for about 2 years as I had my fill of the attitude. In the last year though I believe they got a few new workers on the bike side who are much less snobby. I find myself going there just to look and chat. Very helpful very friendly keep it up.
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Piotr Wiktorczyk
If you are a local windsurfer you have no excuse but always shop here. I travel over an hour to this place and Ralph always takes care of me. Knowledgeable, has the right equipment, and really great deals. Very involved in the community too, always at the lakes doing demos and helping new guys. Great snowboard equipment and bike shop as well. A+++++++++++
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A Private User
Well-known, established business that really knows their stuff. Great customer service and knowledgeable staff who not only know a lot about the products they sell, but are also boarders, bikers, sailors, kite-boarders, skaters who help established sports enthusiasts as well as those looking for information on starting a new sport.
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Fabio Melloni
No es muy completo en windsurf, pero no hay mucho en la zona, lo mejor es la excelente atención de su dueño y consigue lo que quieras.
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christopher mason
I purchased a new Trek mountain bike from The bike shop and within a month the front forks broke throwing me over the handlebars. I went to the bike shop, they were polite and within a week I had my bike back with new forks and no hassle. Great business, great service and Im glad to be a customer.
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Josh Hulbert
I keep coming back to this place, and its always been a great experience. They try very hard to keep their products affordable and wont upsell. Ive bought a couple of bikes, tons of accessories, and now a skateboard, and every purchase has been easy and surprisingly competitively priced.
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A Private User
Ive been shopping at Southport Rigging for over twenty years. Its a pleasure to deal with a local business that knows their product, offers competitive pricing, and supports our community. Kudos to Ralph for the years of effort that resulted in Kenoshas skateboard park!
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Patrick M Blackburn
Great customer service. Was in a bind, forgot binding disc and screws at home for my snowboard and they took the time to go through their stock of discs and found a set that worked and gave me the tools to fix it.
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Tyler Goldberg
I never do reviews, but this place deserves one. I walked in not knowing what to get my girlfriend who isnt a flower fan and walked out with a perfect vase of flowers. And a VERY REASONABLE price
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Chris Fisher
The worst customer service! Complete rip off charged $16.00 to my 14 year old to put a new inner tube into his tire for his bicycle! Crazy!!!! way to go Sourhport
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Best Courier
Jack was very honest with my trade in equipment; patient with me explaining things and got me into the 21st Century with some bodacious windsurf stuff.
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Paul Sereno
Great selection of boards, skater clothing, snowboards, long boards and sailing gear. Friendly and knowledgeable staff.
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Victor Thompson
Trek dealer, friendly and knowledgeable staff. Nice water sports equipment selection too. Bic paddleboard dealer.
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Kevin Carpenter
A guy called me DUMBSHIT when I had a question about bearings and I am usually a regular costumer.
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Michael Barry
Great staff and knowledgeable. Low key sales staff. Get to know your riding style first.
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Ethan Adams
Really friendly staff, great service and a great selection!
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Cyndi Sniezek
Great staff!! They take meticulous care of our bikes!
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Trish Burke
Great place for a used bicycle. Great staff
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Angelina Stevens
Very friendly and great service
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Justin Dosemagen
Great place to get skate boards
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Billy Loeper
Best bike service in kenosha
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Kevin Carpenter
Horrible service.