Joy Ride Bikes

Category:	Bicycle Store
Address:	1225 Ruddell Rd SE d, Lacey, WA 98503, USA
Phone:	+1 360-491-9551
Site:	joyridebicycles.com
Rating:	4.6
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 9AM–5PM 11AM–5PM

Location

Photos 17

Reviews 15

Tony Dempsey

I bought a cheap (NOT from J.R.) bicycle (it was what I could afford at the time). the bike fit me well but had some issues. I took my cheap bike into them when the crank bearings failed. the repair was timely and the bike felt better than it did. a few add-ons later and it was more functional. then the rear derailleur came apart. this twisted up the chain and threatened damage to the wheel. luckily the spokes were undamaged. the wait time was a bit on the long side at 7 days but the repaired bike was returned and again felt smoother than it did. each time Ive been in there the repair costs have been very reasonable. parts costs have been within pennies of buying the needed pieces online and labor has always felt extremely reasonable.

Dale Abersold

I have been a loyal Joy Ride customer since they opened. I had a slow leak on my bike tire and it was very difficult for me to remove the tire from the rim, so I took it into the shop for repair. When I picked it up I had to pay for a new tube $18. Okay. Ten days later I have that slow leak again. I returned to the shop and the repairman said I probably had a phantom thorn. He said I should get a new tire and a new tube. I said I didnt want to do that. He asked me what I would do. I said, remove the tire, check where the leak is in the tube, and then search for the thorn. He said, we dont do it that way. I walked out. There are alternative bike shops.

Kathryn Gannon

New to the area & our movers were not gentle with my bike. I read the reviews, talked to a couple of folks and walked into Joy Bike Rides. was greeted immediately (similes were very welcoming). I explained my difficulty and was taken immediately to speak with Trout. Trout listened, took a look at the bike and did whatever magic he does and said "working well". Explained what was done improperly before and yes, the movers were less than but okay now. He gave me a trail map of my area, steered me toward some social rides and sent me on my way. Prices seemed quite reasonable and I definitely think I found "my shop & mechanic" iin Lacey ....... Joy Bike Rides!

Melody Alefteras

To be honest, Ive never fixed a bike part once in my life. I recently got a project bike and steeled myself to visit this local bike shop, thinking Id be in over my head and everyone there would know it (and treat me accordingly). I could not have been any more wrong! This place was AMAZING! (If I could type in something more emphatic than caps, I would). The service was phenomenal, the prices were great, and the staff was super knowledgeable. This is the only bike shop well be using from now on. If you need bike parts, repairs, etc - I recommend this shop.

A Private User

After searching many bike shops around the area and even in Tacoma and Aberdeen, Dusty was definitely the most helpful salesperson...I had alot of trouble finding a bike that fit my body and my needs...Dusty found the perfect bike, in my favorite color and ordered it...it fit me perfectly. There were some issues with some things that were installed on my bike, but once I complained -- the owner claimed responsibility and made everything "right"...I would definitely return and recommend to others that they check this place out! Thanks again Dusty! (Julie)

Mainstreet Robots

I recently brought in a road and tri bike to have them tuned up and ready for our New Years resolutions. A fine gentleman named Trout helped us at the service desk and gave our bikes an inspection and recommended the appropriate service. They had the bikes turned around in a couple days and were very communicative and proactive. Great store to take family bikes or high end road bikes with fantastic customer service. The service was excellent and Ill be going back as a repeat customer.

Mark Carras

I started going to Joy Ride because they are across the street from my house. After several years though I would be willing to travel to get to them. They are the most honest bike shop I have ever used and they always give the best customer service. The merchandise is always the best quality. As another person said, Wal-Mart and Target may be cheaper, but cheap merchandise and customer service always ends up costing me more in the long run. Go to Joy Ride for quality!

Rob Slater

Ive bought two bikes from them and been there numerous times. Great guys give great advice, will never lead you stray and point you to the bike thats right for you. Was really happy on the latest buy of a bike for my 2-year old with their advice to skip a tricycle. He loves it. This is an awesome local bicycle shop thats fully stocked and unlikely to send you elsewhere for parts or service due to lack of stock.

Keifer Collins

Joyride has the best bike service vs going into a normal store like toys r us. I had changed my flat I tried to get my rim on than got sick of doing it than went there asked if they would do it and asked how much for a new tube and to put it on its 17 all together. But I was lucky enough to at least to tempt to get it on good enough to get it there and back. Cant really beat a friendly environment.

angela biasca

Came roll in today on a flat, had a spare tube with me, asked if they could replace it, they were very accommodating & affordable seeing as I have three wheels and not two, so not their typical cyclist!!! Product pricings were acceptable in comparison for a local bike shop vs. big box stores!!! Will definitely come back as needed!!! Thank you!!!

Nathan Hamilton

This shop rocks! Yes, they are friendly, but they are also very knowledgeable. I got tired of stumping other shops on mountain bike specific items. These guys just grab the parts from the in shop supplies that others spend weeks ordering. The wheels that they built up for me are still true years later . . .

Jeanne Howard

We took our old mountain bike in expecting it would need a new wheel , they knew immediately how to fix it. A full tune up and it will be like new. We are somewhat illiterate when it comes to bikes , but Trout was so nice he acted like we werent stupid at all. Love the shop its amazing , so much to look at.

Aven

Wandered in the store for about 5 minutes, nobody said so much as hello to me. Im autistic and need to be greeted to be able to remotely function like a regular human in a store. I was willing to spend a lot today, guess Ill be going to Olympia.

A Private User

Great bike shop. The owner is an actual cyclist to (and kinda fast on his better days, dont let that go to your head DA!). Good customer service and fast orders to! Who needs online retailers! Buy here with pride. Thanks JR -JG

Shawna Barron

So glad we found this place. They tuned up our bikes like a boss and gave us a bike map to check out all the trails in the area. Super friendly, skilled and extremely helpful employees makes this shop our new goto for our bike needs.