Category: | Screen Repair Service |
Address: | 11634 W Broad St, Richmond, VA 23233, USA |
Phone: | +1 804-200-4071 |
Site: | i-rite.com |
Rating: | 4.9 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 10AM–7PM 11AM–6PM |
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Depeche Obsessed
90 day warranty is garbage. Terrible customer service. Ive been a loyal customer for years. Recommend this place to everyone. Be aware. Should a problem arise with the repair, they will not stand behind the warranty. My screen turned purple with 13 days of the repair. I was told you must have dropped it. The phone had a new screen protector and case from the previous repair. I did not drop the phone! Ive spent almost 1000$ with these people over the years. Zero customer appreciation. I was told to " read the fine print in the warranty." I asked to speak with the manager. He offered to discount the repair 20%. The manager called the owner, explained the situation. The owner chose to do nothing. The attitude diplsyed by the staff was arrogant. No intrest in doing the right thing. This was one of the new stores to offer repairs. Now, there are plenty others to chose from. I am no longer a loyal customer and highly recommend the store directly across the street. Extremely professional. Better prices.. BEWARE. These people do not stand behind the repair.
CA
cameron list
The majority of people use iPhones and the majority of those people unfortunately break or have issues with their iPhones, iPods, iPads, etc. This store is the best bang for your buck, and better quality repair than anywhere else. Ive had as minor issues such as a cracked screen, up to major issues such as internal soldering. Each time I have taken my devices to iRite ive received professional service, timely repair, and no reoccurring issues. If you were to have insurance on your phone, or extended warranty, you would pay more for that, then just taking your devices here for repair. I would highly recommend this store to any individual and I will continue to go here for any iPhone needs.
NI
Nic Bennett
A few months ago, I dropped my I-Phone 5 and broke it. Not having insurance, I had few options but to find someone who could fix it. After searching around and pricing out several different repair companies, I-Rite was recommended to me by a friend. They made the process simple and stress free. I dropped my phone off, walked over to TGI-Fridays for some lunch, and by the time I was done, my phone was ready and as good as new. They also have a good selection of cases and accessories, so I was able to find a case so it wouldnt happen again. I hope I never break my screen and have to get it fixed again, but if I do Ill be going back to I-Rite.
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Eric Kelsey
I cant say enough amazing things about this place. I called around to 3 places and got the same story about the same price; to fix the broken screen on my iPad Air 2 it was going to cost $225 to $250 bucks and with the repair I would lose the ability to use Touch ID. I called Cameron here and not only was it fixed in 2 hours, it cost 50 bucks less AND my Touch ID still works. In my opinion, if you go anywhere else you will get overcharged and lied to about services. THESE GUYS ARE THE BEST!!!!!
SC
Scott Whritenour
My mother told my wife about this place, we went in and got her phone fixed, and we noticed they had some refurbished iPhones and galaxies there. We determined to get my wifes mother an iPhone this Christmas, we recently set it up on verizon and got a case with it too. They have a good selection of cases and have the lowest cost for tempered glass in the area. Would recommend based on my wifes and mothers previous repair/case selection/ and refurb phones!
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Curtis Duncan
They are suppose to be the experts but they sure didnt show that today. I have an iPad 2 that has had a home button and charging issue for some time. I finally took it in to get it fixed and I was told "if I were you I wouldnt waste my money fixing that thing". This was after a brief description of the problem and no inspection of the device. Thanks for nothing. I guess all you know how to do is replace screens.
MI
Michael Pounch
As a guy thats constantly on his phone and working in construction, I tend to shatter a lot of screens on these newer phones. The company is ran by some pretty tech savvy smart guys with lots of heart and happy to help you. I brought my phone to the counter and they were happy to replace the screen. Took less than thirty minutes and they called me to come pick it up. Recommend them to every IPhone user I know.
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lee clagett
In lieu of driving over my I-PHONE and destroying it, I took it to I-rite after being referred by a friend. I checked prices around town, I-rite by far had the best prices(lowest!!). I was in and out in about an hour and my phone looked BRAND NEW!!! I would recommend this place over any other in the Richmond, Short pump, Midlothian area. These guys are nice, polite, professional, and know their stuff.
JI
Jill Whritenour
These guys are amazing. I was about to leave on a week trip when I broke my phone. I only had a few minutes to spare before departing and these guys understood and helped me out. They said it usually takes an hour to fix my phone, but there got it done in less than 15 minutes! I would definitely return to them if I ever needed any other phone repairs and recommend them to everyone.
MO
motive.
This place is really nice. The employee that helped me out was more then helpful. They fixed my iPhone 6 in about 30 minutes. I felt the pricing was a little high but after looking at other companies around the area it was reasonable. The screen is really high quality and the phone looks like new! Glad these guys exist so I dont have to go to the damn Apple Store.
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Billy Whalen
Went into the store with a cracked screen and dented corner on my Ipad. I figured the turn around would be a couple days. Nope they got it done it about 1.5 hours and it looked amazing!. they also warranty their products, cant remember for how long (30 days, I think). I cost $120 which is WAY cheaper then buying a new Ipad.
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Greg A
Very impressed by the online reviews and decided to take the plunge as my iPad Air had unfortunately taken a plunge and had a badly splintered screen. Carson took awesome care of my iPad, was very meticulous in making sure it was as good as new. More than impressed! Thanks Carson and I-rite for a job well done!!!
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Robbie Aylor
Came in with a phone that did not charge. They were very knowledgeable and knew exactly what the problem was. It took no time at all for them to fix my phone and it was way cheaper than buying a new one. If you have any problem at all with your phone I recommend going to see these guys first
VA
Valerie Shifflette
These guys are great! I cracked the screen and tried to fix it myself and broke more stuff. The had to order the parts but in 3 days they had me up and running with a fix for the stuff that was permanently broken. I will hopefully never need them again but it good to know they are there.
JU
Julia Whritenour
Have had to use I-rite for multiple instances, head phone port lock button etc they were able to fix the part that was broken without completely replacing the device and saving me loads of money in the long run. Staff was friendly & extremely knowledgable, got me in and out no problem.