Ted Jones Appliance
| Category: | Appliance Repair Service |
| Address: | 1501 Rodman Ave, Portsmouth, VA 23707, USA |
| Phone: | +1 757-397-6111 |
| Rating: | 4.3 |
| Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
Location
Photos 5
Reviews 15
AL
All Reviews
Definitely NOT A REPAIR SHOP! For the third time, I called Ted Jones Appliances for help with diagnosis and repair of a appliance and was told by the same older-sounding woman that they would not work on the appliance. She then said they only worked on certain brands - Amana and Maytag. Funny, I called for help with a Whirlpool microwave which she said they wouldnt work on and yet if you look at the photos section of this account, youll find many appliance brands...including Whirlpool. If you are looking for a repair shop, DONT call this company. Apparently, they are selective with whom they choose to service - bordering on discrimination. Save yourself the trouble and call A&E. They will help anyone.
MI
Michelle Collins
These guys are the best. Great customer service! I purchased my washer and dryer from them and the only real issue I have had was after moving. The moving company severely damaged my washer. I called and Josh Jones came out within a couple of days and performed the evaluation and had it repaired quickly. They were so supportive and helpful in dealing with the owner of the moving company who was very ugly and tried to say that I had damaged the machine myself. They stuck by me all the way and took care of business. I wont go anywhere else!!!!! Wonderful company and people!!!!
CH
Chuck Hickey
Who ever was driving the Ted Jones pickup is definitely a very anger person, cutting people off and giving the finger that is a great way to represent your company and you are putting peoples lives at risk. I wouldnt want that person driving in my neighborhood to come fix anything go with anyone else!
JE
Jennifer Terrance
Ted Jones appliance is a top notch repair shop. Not only is he a very skilled repairman but also one of the most kind people Ive met. He goes above and beyond what would be required to ensure his customers are satisfied. I have absolutely nothing negative to say and I highly recommend his services.
JE
Jennifer Blanchard
Ted Jones has fixed 2 of my appliances and both times they were fixed quickly and for a fair price. Ted was very knowledgeable about the appliances.Both appliances are still working to this day with no for the repairs necessary. They were very nice and I would not hesitate to call on them again!
MA
Mary Comes
Ted Jones Appliance has provided top notch service and a fast response time when we have called. You know it only happens when you have to have clothes to wear. They have come to the rescue multiple times and have always been fast with the repairs. Thankful for respectful and quick service!!
AL
Alexandria peck berger
Ted Jones is a first class repair service. Prompt, efficient and like his father before him, conscientious and knowledgeable. I highly recommend his service on Maytag, Amana, Jennair and other appliances. His prices are also very reasonable. Well worth the call.
CA
Caroline Barnes
Josh came out and fixed our refrigerator icemaker door. This young fellow really is great...and an true expert on appliances. Also, did not realize they will do warranty/recall work...call them first for info. We will use them again. Highly recommend.
SA
Sandy Vance
We have called Ted Jones for our appliances and they have arrived quickly and repaired our appliances that day! Every time we call we are treated with kindness and they show the utmost professionalism. I cant imagine calling anyone else!
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Robert Lawrence
Friendly place that gives you great customers services, found part I was looking for in no time.For part at a very low price this is the place to go, the staff is very helpful
SA
Sandy DeLauder
Josh came out and fixed my refrigerator in a very short time. Very professional and excellent service. I highly recommend his service on all home appliances.
JA
Jason Williams
Ted Jones has been our choice for all our appliance repair for the past 15 years. Great guy who follows through and does what he says he will do!
WA
Wade Hasle
Tried 4 x to get through- no voice mail just immediately to busy tone. Wish there was another way to contact them.
T.
T. McPhatter
Awesome service & very professional. Highly recommended. Thanks for such awesome service.
AA
Aaron Clark
Help me make my first dryer repair saving me a 100 dollars
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