Schewel Furniture Company

Related:	schewels culpeper va
Category:	Furniture Store
Address:	213 N Madison Rd, Orange, VA 22960, USA
Phone:	+1 540-672-4111
Site:	schewels.com
Rating:	3.6
Working:	10AM–6PM 10AM–6PM Closed 10AM–6PM 10AM–6PM 10AM–5PM Closed

Location

Photos 9

Reviews 10

April Cowan

I have been buying from this store for 14+ years and I can say that I will never go back. The first transaction I had with them they charged me for insurance that would supposedly cover me if I got laid off. I ended up actually getting laid off and they then informed me that it doesnt kick in until I had been on unemployment for six months. This was not told to me when I originally signed the contract. I then bought a bed from the one in Culpeper, VA and was told it had a money back guarantee. I only had to buy the $100 mattress cover from them in order to honor it. The bed was incredibly uncomfortable and when I went to take it back they told me there was no such thing even though that is EXACTLY what their sales representative told me. This last time I went into the store I bought a television, mount, and stand. I signed the contract that said I was getting a 50" television. When I got home I realized while trying to set everything up that the mount was the wrong size. I called to let them know I had the wrong mount and to my surprise they told me the television was supposed to be a 42" for the same price, even though the contract said 50". They wanted me to come back to the store and exchange the television without even signing a new contract. I refused since the serial numbers, etc. matched on my contract. The manager then tried to tell me they werent liable for keying errors and I had to bring it back it. Per my lawyer this, is completely untrue as everything matches up correctly on the contract that THEY wrote up themselves and had me sign. Then the manager, John, spent 15 minutes telling me what a horrible person I was and how I was taking advantage of them and that now he would have to dock that poor womans pay. This type of behavior is not only unacceptable but completely unprofessional. This is also as you can see from the review, not the first time they have done something underhanded. They will offer pretty much anyone financing but they raise the price up to WAY above what you can buy the same items at Wal-Mart and quite a few of the items they dont even assemble. You have to assemble them yourself. They also then charge many people over 20% interest to finance it, along with a finance fee. The quality is about the same as Wal-Mart furniture as well. In the end there are plenty of other furniture stores willing to take your money that will probably treat you much more honestly. I wouldnt recommend this store to anyone and I hope that this review will save someone some grief of having to deal with them.

melvin harrell

The best store to get furniture from ..I been a client for over 6 years and wont get nothing unless its from them ...The warehouse supervisor John is totally an awsome guy ..And Mellisa , Tina and the whole crew ROCKS ..GIVE THEM A TRY

Keisha Hryczaniuk

Customer service was great! We needed a riding mower and they made sure we had one next day..and with very affordable payments! Way to go schewels

Tina Dunivan

This is the third time we have bought from this location. This will also be the last time. The new account manager is as incompetent as they come.

Sarahi R. Johnson

I didnt buy from them, but they were very helpful/friendly and offered good quality furniture when i moved into town.

JoAnn McCracken

They worked with me on what I needed and treated me like they knew me forever, Tina was awesome!

John Hartley

Simple little buy here still furniture store. Nice staff.

JOYCE MCLAUGHLIN

Great people and they are a pleasure to work with!!!!