U.S. Cellular

Category:	Telephone Company
Address:	940 Foxcroft Ave, Martinsburg, WV 25401, USA
Phone:	+1 304-264-0400
Site:	uscellular.com
Rating:	3.3
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 12–5PM

Location

Photos 13

Reviews 8

Megan Dietrich

I WOULD GIVE THEM 0 STARS IF I COULD. Do NOT, repeat do NOT get their service!!! The service drops outside Martinsburg, and half the time in Martinsburg text messages stall, phone call do not go out. We signed up when they had a promo of buying out your old contract. Thats a JOKE!! They lie. I now have a bill in collections for Sprint because of them. I just paid it tonight, because I was not notified about it until I saw it hit my credit. Bryce and his manager are LIARS. If you want to try it out go sit in the waiting area (cause when you have a problem you at least have to sit there for an hour waiting) and listen to everyone complain about their bills. Data going over etc...and then they turn around and act like its you. BOGUS!! How can you go over your data when the damn service never works in the first place. I will tell every stranger I pass that US Cellular, Bryce and his manager BLOWS CHUNKS! And I will be going to corporate and voicing my opinion to them about how Bryce and his Manager lie to get you to sign up. Bryce might be the top seller in the store, but not for 2016 after I tell everyone I pass at Target, Martins, Walmart (I swear everywhere) that this place SUCKS! And run, no not run - NEVER EVER consider going there!

Josh Edgar

Absolutely terrible cellular service. Do NOT sign up for this. Note: The personnel at the store are usually friendly, this review does not apply to them specifically. US Cellulars service is absolutely horrid. Ive had a cell phone on every major network and this is by far the worst. US Cellular assured us we would get cell phone service on a Royal Caribbean cruise ship while it was at sea by a tower they owned that was mounted on the ship. This tower must be made of paper mache because any calls are only heard as computerized buzzing sounds and elongated delays of the persons voice - impossible to carry on a conversation. The texting plan we pay for also was not functional while on the ship. While being out at sea is obviously a whole new challenge, US Cellulars service just in West Virginia is terrible. Half of my texts dont send, their towers are not 3G equipped for smartphones, and they unfortunately have a monopoly in the city of Martinsburg. DO NOT SIGN UP FOR US CELLULAR. YOU WILL ONLY BE DISAPPOINTED.

Harley Thompson

Very nice, and dedicated to getting you out as soon as possible! They usually open up lines for people just paying bills, and try to handle things as nicely as they can! :D

Lynn Perry

Ive had US Cellular for 18 years - I live in a remote area where other providers coverage doesnt work - MINE does!! I wouldnt switch!!

james tillett

They have great outstanding service and very friendly workers and helpful

Carolyn Siviero

Poor customer service and long wait times. Absolutely ridiculous.

Corwin Hill

Nice people but understaffed for rush hour times.

Lee-Ann Frye

Always busy!