Hertz Car Sales Leesburg

Category:	Used Car Dealer
Address:	211 Catoctin Cir SE, Leesburg, VA 20175, USA
Phone:	+1 877-492-2452
Site:	hertzcarsalesleesburg.com
Rating:	2.7
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 9AM–6PM Closed

Location

+−

Leaflet

Photos 20

Reviews 4

Christine Antal

I bought a car this past Monday. I had gone in to do test drives on Saturday, then I went back in on Monday to buy. My sales person, Wally Watkins was awesome. It was the least pressure I have EVER felt in a car buying situation. On Monday, Wally had the car all gassed up and ready for me to take the vehicle for an appointment with MY MECHANIC. During this time, I also had a CarFax report run to be sure that the cars history was clean. It was, so I brought my father back with me, to have him cosign on the car, thereby qualifying for the lowest interest rate on financing. Then came the rub... The FINANCE GUY was rude, condescending, and extremely slow. My father has PERFECT credit and he was guaranteeing my loan. Even so, the finance guy told me that if MY name was on the car AT ALL, he could only get me an interest rate of 9.9%, not the 3.9% their online payment calculator defaults to (for those with perfect credit). He went on to say that, "Since I was only financing $10,000.00, the monthly difference in my payment was only $20.00." I am sorry, but $10,000.00 is a lot of money, to ME & that $20.00 monthly difference is $1,200.00 over the life of the loan. My father was more than annoyed with the finance guy. So much so, that we almost left. The finance guy went back to his office to "TRY" to find a loan at 3.9% for my father. He stayed in his office for over an hour. During the time we were waiting for a suitable loan, the Manager there transferred my tags & registration from my old car to the new car I was buying. That saved me a trip to the DMV, which I am thankful for. By the time, the finance guy "found" a suitable loan for us, my new car was waiting for me with tags on. We just hopped in and left. All in all, here is my advice: 1. Look at their inventory online. I went in with a list of stock numbers to check out in person. 2. Ask to work with Wally Watkins. He is the sales person I worked with. He is extremely personable. NO pressure and lots of help. 3. Make sure that during your test drive, you get the vehicle up to 65-70mph. The 1st car that I test drove started vibrating at those speeds. 4. Take the vehicle that you decide upon to an independent mechanic to get it up on a lift to look it over. That will probably cost you about $100 WELL SPENT. 5. Get a CarFax report done to be 100% sure the vehicle has a clean record. 6. Dont let their rude & condescending finance guy push you around. Stand your ground OR find your own financing.

Annie Wojtowicz

Do not buy a car from this dealership. My husband and I bought a car from Hertz Car Sales in Leesburg in late September. After we signed the papers, they explained that they didnt have the registration there since it used to be a rental car. We VERY WARILY left with no title and no registration (!!!!) We feared we had bought a stolen car. They promised to fed-ex us the paperwork since their printers were down. We did not receive tags and title until late December (6 days before the tags would expire). In order to even get our registration and tags from them, it came to the point that we emailed the manager of sales Rico Caldwell EVERY DAY until he responded (which usually took several days). Finally, after we hounded him regularly and explained that if they did not rush our tags to us, we would be driving a car without legal tags (the registration was going to expire), they got us our tags from Oklahoma (the explanation we got every time when we asked why it was taking this much time was that the sales manager was waiting to hear from Oklahoma. We also often got passed off to a brand new salesman when we contacted the manager looking for answers. Although the salesman was very kind, the manager rarely communicated directly with us, as if we were a great nuisance to him. We were also asked to have the car inspected (which we paid for) without the registration. When we ran into problems with this, the sales manager, Rico, said he does it all the time. He encouraged us to just take it to a place and not mention that we had just bought it. We did this out of desperation - maybe we were reading about it incorrectly and it is legal, but either way, he was quite angry with us when we had questions and treated us extremely rudely. Overall, we had a TERRIBLE experience with this dealership and encourage no one to buy from them.

Caitlin Botting

This is a Hertz Car Sales location, and I have to say my experience with them has been nothing but terrible. Do not ever use the rent-to-buy option if you are in need of a vehicle. Their prices are some of the lowest in the market, but the uncertainty as to whether youll ever actually see the vehicle does not make up for it. My husband and I selected a 2015 Nissan Rogue as a "rent-to-buy" car. We were supposed to have the car available by 1 September. Since rene-to-buy vehicles are still part of the active rental fleet, Hertz does say the vehicle could be ready "on or about" that date depending on when its returned, cleaned, inspected, etc. I can understand that date flexing a day or two, thats reasonable. However, by September 9th they still dont know where the car is or when it might be ready. To me, waiting more than a week for the car is unacceptable, and just shows that they do not value my business. If we were to select a different vehicle, we would start this whole process all over again. I asked if they would be willing to do anything to remedy the situation. I had identified a car in their Richmond location that was "Hertz Certified" (ie: already on the lot and ready to buy), and would they consider driving it up to Leesburg for me? The response? We do not transport cars to alternate locations. I asked if they would prefer that I walk away from a sale entirely and lose my business rather than try to remedy the situation. The response? We do not transport cars to alternate locations. Furious doesnt even begin to describe. Save your time and energy and avoid working with a sales team that clearly cant be bothered.

Andrew Schaus

You get what you pay for. The cars are cheap but the sales department is unprofessional at best. Management and the financing are even worse.The person who handles their financing was rude and condescending. I didnt answer the phone a second time. Expect long wait times and an inability to produce quality basic documents in a timely manner (like state inspection certificates). I waited two hours just to pick up my car. Ive caught them fudging their records by asking the shop not to inspect certain areas of the car. Its sad because the issue is actually easily fixable, they just dont want/cant lower their prices . If you wait, the car prices will actually decrease because they need to make the sales. However, if you are like me and were desperate for a cheap newer car, Hertz car sales is a decent place to go. Just be careful and manage your expectations.