NAPA Auto Parts - Genuine Parts Company

Category:	Auto Parts Store
Address:	9070 State St, Sandy, UT 84070, USA
Phone:	+1 801-256-0010
Site:	napaonline.com
Rating:	3.8
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–6PM 9AM–4PM

Location

Photos 26

Reviews 22

Factory Rep

I drove from Draper to Sandy to pick up a part. Told the guy I would be there before 7pm. Was banging on the locked front door at 6:56pm. I called their number while sitting at the front door....no answer. I left driving around the tire shop next door and waited 30 seconds. Pulled back around and the store manager and a punk kid were exiting the store. I yelled saying that I need the part and the kid said talk the the manager as he ran to his truck. The Manager said his computer shuts off at 7pm and must be set a few minutes early so he could not help me. He would not get me the needed part and left. I looked at my clock it it was 7:02pm as I pulled out of the parking lot. Went to Pep Boys, found the gasket I needed and purchased 2 gallons of trans fluid, 2 quarts Dot 3, 4 quarts power steering fluid, and 3 gallons of peak full strength antifreeze. I will never shop at that NAPA again. I work 4 blocks from the store and spent about $75 per month...never again.

Benjamin Jensen

My Bronco broke down up by Echo reservoir on Saturday pulling a trailer. I called the Napa in Coalville, no answer, no answer, no answer. I called Mike down at Napa in Sandy, and he was able to get all the parts and tools gathered together so my girlfriend could pick them up and bring them to me. No problems, no hassle, the right parts, and the right tools. Back on the road. Thanks Mike.

Steve P.

Mike was super helpful - he opened the door after closing time and tested my camper batteries. I was certain they had gone bad, but Mike took the time to test and double test - then he told me my batteries were good. I thanked him as he just saved me $300.00 - his final comment to me was, "I dont want to sell you something you dont need." GREAT GUY, GREAT PLACE.

Matt N

Corporate run building, not a franchise. Service is dramatically improved over smaller shops and other big names down the street. Staff helps bring purchase to the vehicle too.

trevor carpenter

Friendly staff, had to go to another Napa to get a few other parts, but they were able to sell them to me at this location meaning I didnt need multiple receipts.

Mark Hibler

Asked the guy at the counter to match some bolts for my truck bed he gave us the wrong size so we had to drive all the way back to return them

sid nelson

Karen is an absolute customer service Queen. She should be the training director for the Company. It is why I keep coming back.

Shawn Jolley

They took the time to ensure I had the right part. They also took my used antifreeze.

D. Shane Rose

The guy there really tried to help me. They didnt have what I was looking for though.

Justin Haskins

We use Napa a lot, seems that the quality of there parts are better than the others.

Karen Anderson

Great store. They are knowledgeable and helpful. Good selection of auto parts.