NAPA Auto Parts - Genuine Parts Company

Category:	Auto Parts Store
Address:	4040 State St, Murray, UT 84107, USA
Phone:	+1 801-262-5491
Site:	napaonline.com
Rating:	4
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–6PM 9AM–4PM

Location

Photos 25

Reviews 27

Karissa Crofts

WORST CUSTOMER SERVICE!!!! This is to you manager Ray, if thats your name. I was rudely spoken to by one person that worked there, the others didnt bother to ask me if I needed help, just looked at me and walked away. I stood there for ten minutes waiting for someone to help me. Mind you, there were five workers there that turned away and only one other customer! When I finally got help, an old man rudely said we cant help you, go somewhere else. I simply asked if he could check my oil to see how much I needed!!! If you cant do that for customers like every other place such as Auto Zone and Reillys, then its useless for people on the go! Get some decent workers for one, and learn how to run a considerate business!

J Tee

A cool place to be and experience and good knowledge of what tools to have and to use. Not only that the service is great, questions are answered with extra safety precautions and well done in a professional manner. Surely makes you come back. And they have new orders for your vehicles that other businesses dont have or might have never heard of the tool or product your looking for. Its located in a just right spot, not to busy not to less. It has a great big parking for customers to park. And I love the looking new, cleanliness of the atmosphere and environment, Good job!

Brianna Elene

Such a wonderful experience! We got a beautiful Jeep in such good condition! Make sure to ask for Chris he is such a light hearted and funny guy but still super professional! The finance guy, Zied "did us good" and "hooked it up" as he said. It was so painless! Was so quick and not hours and hours of waiting and paperwork. I would seriously recommend this place to anyone! Thanks to National Auto Plaza for giving us such I good car and experience!

Kent Isom

I had a battery that needed to be replaced I run into the store 15 minutes before they close I felt like I was being pushed out the door right when I walked in the customer service probably the worst Ive ever seen yeah I understand its closing time and everybody wants to go home the stores open still theres one guy that need the battery replaced would u take care of that customer

Kyesha Tsosie

I went to OReillys the day before because I was having battery problems and the guy there wasnt helpful. Rick greeted me with a smile and asked what I needed help with. I told him my battery problem and he immediately took action. His customer service was amazing. I will continue to come here and no other place.

jose echevarria

Worst experience....wont ever buy at this location....came in just to buy oil ....made me wait for 20 minutes than I approched to somenone and told me to wait!!! Honestly if someone comes to your bussiness try to help them it will only take 2 minutes to bring out....a 5 dollar item .......so sad

Heath Wilkinson

These guys are awesome! Counter guy went way out of his way to find items that the internet said he didnt have but he was sure he did. Turns out he saved me a lot of driving to several stores because he found every part i needed!!!! Dedicated customer here....

Randall

I have no reason to not go to this store, friendly, knowledgeable employees that gave good advice and arent just in it to get you to spend your money. Personally I think its much better than the Auto Zone a few blocks down, cheaper prices too.

todd lower

Napa is the only place you can count on to have almost anything you might need plus theres usually someone who knows what and how the things they sell work and give you tips on how to use or install the stuff they sell.

Bryce Peterson

Friendly and helpful staff, had the tool I was looking for that seemed rare of other companies wouldnt have, ex. Sears, harbor freight.

Andrew Anderson

They didnt have the parts I needed because they were cng parts, but they sent me to the right people without hesitation.

Brian Hyland

The man behind the counter was very polite, understanding and worked with on my problem. Thanks for the help !!!!

Nick Coleman

Staff is friendly but can get a bit crowded. And Napa has always stood behind their parts.

James Downward

Excellent place to buy parts. Bret knows his parts and is super friendly and helpful.

G R

They have a great inventory of in stock parts. Also a great selection of loaner tools.