AutoZone
| Category: | Auto Parts Store |
| Address: | 7401 E McDowell Rd, Scottsdale, AZ 85257, USA |
| Phone: | +1 480-990-0905 |
| Site: | autozone.com |
| Rating: | 4.1 |
| Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7:30AM–9PM |
Location
Photos 27
Reviews 52
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Nilah W
I spent over $600.00 on parts for my car and wanted to return an oil filter they refused to return it telling me "it smelled like it was used" SERIOUSLY?!!? It wasnt dirty, never removed from the box (except by a staff member to smell it) no oil on the rubber gasket, no oily finger prints on the filter or box.... I couldnt believe these people! Im not an idiot I know if my licensed mechanic used the darn filter or not. I felt they insulted my intelligence because Im a female! Ladies I wouldnt go back to this particular Auto Zone if they paid me! Btw I had my receipt too!
JA
Jacob Fancy
Older man who was my cashier treated me like I was a thief for trying to return a set of license plate bolts worth a whooping $3.99. I was also trying to purchase the right kind at the same time, and he was very rude about it. I understand that store policy is what it is, but employees should be able to be a little more accommodating. I never really like auto zone anyway, there is an OReilly just up the road that treats its customers far better
DI
Dixon Hill
As with any AutoZone the people who work here are very helpful and you can exchange things purchased at AutoZone across the United States. The people who work here are extremely helpful and have actually come out to my car to help me do things in the past. They also have tools that they will loan you.
JA
Jason F
Never come here, they take FOREVER to check out here, employees are always disorganized and busy doing random tasks, managers are hard to find, and I have never waited less than five minutes in line, usually 5-15 minutes. I am not one to complain about things, but it is consistently slow here.
PA
Patrick Murphy
Apparently the gentleman who is "not one to complain " has never worked where you were required to do more than stand at the register These guys do the stocking, battery testing ,etc.etc. May be you should have someone .shop for you so that it would not be so difficult!
AL
Alex DeLarge
I needed oil.... they got my special oil. They also have competitively priced snickers and their refreshments are always the coldest in the front. They also let me buy things that my dealership recommended I buy from them because thier special.
RI
Rich Arnold
Ive always liked Auto Zone. The employees are very helpful and will call other stores in the area quickly if they are out of stock. They will also help you in the parking lot with batteries, wiper blades, or CEL readings.
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Rusty Shackleford
Best autozone ive been to. Customer service is way above normal. Clean store. Fast and very helpful employees; most notably horacio and ed. Will go out of my way to visit this location when needed.
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Jeffrey Noppenberg
Theyll help you install parts and often times theyll price match and there is a rewards program that I suggest you get involved and if you do a lot of your own maintenance on your vehicles
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Sharon Smith
Auto Zone replaced my 1 & a half year old battery for free and eased my worries when big o tires scared me into thing my car was going to "leave me stranded" or worse. I trust Auto Zone!
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Sidney C
Went in for a taillight for my brothers jeep. These guys acted like it was going to kill them to help me install it. Isnt that part of your claim to fame?
AM
Amanda R
Ive been to some fantastic Auto Zones with phenomenal customer service and helpful employees. This is not one of those Auto Zones.
HE
HeII Raider
They wouldnt owner their own coupons!! What a joke went in to spend at least 200$ ended up with 15, thank you for the savings lol
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Claudia McKim
Had a dead battery; showed up when they opened at 7am and they replaced mine and had me to work on time! Awesome service!!
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Randal DiBella
Always are helpful here and full of knowledge. If they dont have an answer, they go out of the way to find an answer.
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Rustin Foster
The staff here is friendly and helpful; they just get bogged down with lines like all auto parts stores.
JA
Janmichael Johnson
Super nice, helpful always ready to assist with ANYTHING you need. Thanks guys
WI
Will Willis
You need stuff for your car, they sell stuff for your car. Perfect.
SC
Scott Powell
Very helpful, I choose auto zone because of the rewards points
AN
Antonio Sergio Arizmendi Gomez
Buen servicio
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Jeanine Darling
Has great service they have everything u need for ur car
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Levi Jeans
Friendly staff and knowledgeable about my vehicle needs
CO
Corbin McKim
Helpful employees and clean store. I would recommend.
AA
Aaron F
Some countermen know their stuff, others not so much
WI
William Welter I
You can find almost everything here for your car
KY
Kyra McCollum
Amazing service. Even helped with installment.
CH
Chuck Bryant
Good for fluids and easily replaceable parts.
BR
Brandon Martin
Great Store, even better service!!!!!
WI
Will Smith
Generally takes too long to checkout.
TO
Tonai Willis
Great variety for all ur car needs
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Steve Boeckmann
Friendly people. Wide selection
AN
Anthony Smith
Friendly service, great options
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BARRY TENENBAUM
SEE MATT IT WILL BE ALL GOOD
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Robert Elder
Bad attitude from workers
AR
Arturo Lopez
Good place came in clutch
PE
Pepper hutchinson
Always have what I need
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Eric Sandley
Good knowledgeable staff
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Robert Mingua
everybody very helpful
JA
Jay Wonda
Nice customer service.
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Kevin Nava
Fast and effiecent.
JA
Jay Klip
Helped me so much
CH
Chareef Williams
Horrible service!
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Luis Gutierrez
Friendly people.
JU
Juston Arnold
Great help hear
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Hurston hurst
Superb service!
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Tac Jsc
Always helpful.
MI
Michael Robinson
Good guys there
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J Peel
Help was good.
AB
Abe Tuaone
Very helpful.
AL
Alex Momeyer
Very helpful!
AM
Amy Schommer
Very helpful
FR
Francisco gentleman
Great go to.
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