Petco Animal Supplies

Category:	Pet Supply Store
Address:	5006 NY-23 #1b, Oneonta, NY 13820, USA
Phone:	+1 607-432-0212
Site:	stores.petco.com
Rating:	3.2
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 68

Reviews 16

Lindsey Hoppe

We called last week to book an appoitment for four dogs. All four nails trimmed and one being groomed. We called the day before the appoitment to confirm and they only had three dogs on file and just for nail trimming. We fixed it and when we brought them in they told us that our one dogs rabies was out of date and didnt care to tell us to bring in the new one. They still didnt have our other dog on file for an appoitment and they wouldnt do our other dog because he has a history of seizures but they never asked if he had any of that before we loaded up four dogs in a car and drove there for one dog to get their nails done. Our other dog couldve gotten her nails done but I said no because I didnt want to pay these people. They always have scheduling issues and dont tell people their policies on things and are not good people. Dont waste your time here

Teresa Davis

Had a tragic experience there , went and bought a hamster was never told anything about them just handed my 5 year old granddaughter the box so after stopping at another store we are in the car and she lets out a horrifying scream the hamster had bite her and there was blood everywhere I bring the hamster back to the store and the one guy comes up and says yeah your not supposed to touch them for 3 days there scared and very aggressive well I proceed to tell the guy that no one had told us that and what had happened to my granddaughter didnt really seem to care tried talking me into something else I got my money back and left no apologies no nothing :(

Nicole Lee

Prices are high compared to other local businesses and even higher compared to online(including Petco online). Might as well shop at and support a small local business and save some money instead of shopping at this Petco to pay more and get treated poorly. Most of the time I feel as though the employees (especially Tyler) cannot be bothered to help. The only person I have had a positive experience with is a nice young woman named Melissa. Needless to say Ive had too many poor experiences in that store and my last visit finally made me decide to not go there anymore. I will be sure to go out of my way if need be just to avoid our local Petco.

Jenn Castle

Lindsey. To rate your personal experience is expected here and for that I do not judge. However, to bluntly state that the groomers at this location are "not good people" is a bit much. The girls who work in grooming care so much for the dogs they work on, you would think they were human children. There are regulations for certain health issues that are considered dangerous to the dogs in the salon and that is why corporate has restrictions and such restrictions are out of the groomers control. As for the schedule mix up, I have no doubt they would have made it right if you gave them a chance.

Ryan Brazie

I have been to this petco multiple times for fish and/or corals and everytime I go in there I am extremely disappointed in their customer service and the quality of fish. I have yet to go in there and have an employee ask if they can help with anything. Among the 10+ times I have been there I have yet to see a healthy tank. The saltwater section is a joke filled with tons of unhealthy and dead fish. Its obvious the employees have no idea what they are doing. Please dont give this Petco your business. They do not deserve it.

Robbie Sutton

called today to book my dogs in for grooming. girl asked what breed and when I said border collies, she said I am sorry but we are booked out through June now as we only have one groomer. it made me think that if i had of said an easier breed to groom she would have booked them. why would a big pet store chain only have one groomer. i guess its back to petsmart for me and my dogs.

Moriah Ross

I wouldnt even give the store a 1. There was 2 pair working and only 1 was actually working. Angela was amazing. The other lady left her at the register alone. She had a line out into the store. The other lady was standing there talking. We waited for a hour to be helped with a fish. People were leaving because the service is so terrible. Its a shame to its convenient.

Margaret Hargrove

I called because they sold me a female hamster(when they are only supposed to sell males) and she told me the mom will kill all the babies, when its the Fathers that do, I was very disturbed by her rudness when I tried to ask if they would take the babies And informed that they wont give money, when I didnt even ask about them,I just wanted someone to take the babies

Kaytee Lipari

Have never gotten staff help here, even when Ive asked for it. Small store with limited selection - only good for things in a pinch and even then its not exactly what youre looking for. I did impulse buy a betta once, and he was pretty awesome, but I got my supplies elsewhere.

Valerie Abdallah

Im always ignored by associates and am never able to make an appointment or walk in to get my dogs nails trimmed.

caitlyn madison

I like dog.Dog nice.I also like cat.They very cute.I also like fish for my cat to eat.

Jaiden Gee

This Petco has helped with my fish a lot and the employees are always ready to help

Turtle Channel

Horrible place dont buy animals from here

Dave Louden

What is go in no on here. Wow

Pamela Becker

Good variety