AutoZone
| Category: | Auto Parts Store |
| Address: | 1411 W Baseline Rd, Tempe, AZ 85283, USA |
| Phone: | +1 480-831-2234 |
| Site: | autozone.com |
| Rating: | 4.2 |
| Working: | 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–9PM |
Location
Photos 49
Reviews 44
AL
Alvaro Villagomez
I came into the store to have a simple check engine scan after I had replaced a couple parts that had gone bad to see why the light was still on, I explained this to the older man with glasses that worked at this autozone so he would have a better understanding of my situation, sadly he didnt care enough to listen to my situation and instead simply proceeded to just tell me to go outside, once I opened the car door and gave him my keys he started to look for the port to connect the scanner, I pointed to where the port was located and again the guy just ignored me and even started looking in the passenger side of the car until I finally had enough and physically pointed and opened the compartment when the port was located only to have him scan it and tell me I needed to replace the parts I just replaced earlier in the day, thats when I realized he just waisted all my time on nothing, you would think that they would at least hire people with some form of automotive knowledge apart from knowing that you have to put gasoline into the gas tank to keep the car running!
MA
Mariah Carlos
I had recently gone to my local auto zone Tempe AZ off of Baseline and was having a terrible day due to my car giving me problems. My car died right in front of the store. I went inside and everyone was very nice and helped me figure out what was wrong with my car. I needed an new alternator that was not available at the store and it was 5:30 so all mechanics shop would most likely be closed. Just when I thought all was lost, Franscisco helped me out tramendously! Not only did he give me a ride to another autozone to pick up the alternator, but he helped me find a mechanics shop near by who fixed my car that day! Best service by far! Thank you and I WILL be coming again!
CA
ca li
This place it has to be 1 of the top 5 worst places to walk in. Employees are so unwilling to help or sell you anything. ..its so sad that a store like that is run by those people that work there unlike the OReilly down the road those guys are so much better and willing to do anything to get you what you need ...Although I like autozone stores much better I absolutely hate their customer service. .that is why I am going to the other guys...this autozone its not willing to help you ..
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Robert Stock
This is a well rounded AutoZone, good parts on hand, good service. Nothing amazing, used to be a couple guys in there real sharp but havent seen them in a while. Current staff is still plenty sufficient, just seems like there is always a lot of people in and out of this one that want a years worth of automotive education while you wait in line behind them lol.
TU
Turtle Infante
The more I go to this specific location the more Im not happy with my service. I needed a specific wire (fusible link wire) and he just told me all his wire is down aisle one. I told him I couldnt find it and he shrugged his shoulders and said the wire should work for anything. So I just walked out from there. I miss the old crew.
JU
Justin Miller
Called ahead about a part. They told me they put it on hold. Go there on my lunch break, wait in line only to be told that they actually dont have the part. Wasted my lunch break because some people behind a desk were incompetent and couldnt check to see if the part was there.
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Varden Longraf
Very helpful staff even when theyre getting slammed. I appreciate they will even acknowledge you courteously several times even if they cant help you right away to show youre not forgotten. And when you are serviced they go above and beyond your needs
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Elizabeth Glenn
They are a great location, but some of the staff does not seem to know auto knowledge very well and that can be frustrating, especially when the company advertises that they can diagnose and assist, when they truly cannot.
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Ben B
Had a dead battery, and these folks offered to come out to the hot parking lot to change it out for me. I declined to have them help, but they had the right tools to let me borrow. Nice people, good service.
CH
Chris Hess
The staff here was very friendly and even took me in the back to make sure I had the right size hose for my vehicle. They also lent me tool so I could fix it in the parking lot.
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Andres Barraza
Needed a part ASAP. Told them it was urgent and need to know when it will arrive. I was told it would arrive by Saturday, now told it wont arrive til Tuesday. Still waiting.
IA
Ian Stubbs
Good selection with fair prices. It was quick going through the checkout as well. The staff was knowledgeable about the warranty of the brake pads I purchased as well.
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A Private User
They have sum of the stuff on hand I cant get easily most other places. They usually help you out as much as they can, even when they get slammed with ppl.
AL
Albert Molina
Very helpful staff and quite knowledgeable had to change a battery and they gave the right loaner tools instead of a big box or wrenches and sockets
TH
thesingingkiwi
This specific location is within walking distance from my place. The personnel is very knowledgeable and the store is well stocked.
DY
Dylan Twichell
Very great auto zone!! They went above and beyond helping me and made sure it was right and have me a discount do to an incovience.
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K C
Awesome Customer Service! I lost my rewards card and they helped me obtain a new one so I can use the rewards cash Ive earned!
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Steven Garman
Hit or miss with helpfulness of staff but usually they are helpful especially when you need a specific part found.
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Brandon Charles
I have a commercial account here for my dealership and they always take great care of us with whatever we need.
MI
Michael Stabenchek
Disappointing just women work there, how are you going to get anything done? Plus one of them is 101 years old
MI
Mighty Mike
They helped me pass emissions and fixed a coolant leak for me. It was fair and they were extremely friendly.
ST
Steven Burton
They didnt have what I was looking for, but they were able to direct me to a nearby store that had the item.
EJ
EJ Flores
Dont always have the parts I review prior to going to the store. But very helpful staff none the less.
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Sarah Dickerson
You just have love AutoZone. The original unknown mechanic. Great group of people.
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Ruben Gonzalez
Mic Martinez, the older gentleman that works there is very rude and prudent!
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Dillon Cain
The guy who helped me was very friendly and got me the best deal he could.
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Jay E
Employees are very helpful, the store does tend to get busy
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Greg Pope
Very helpful staff, but seemed short handed for a weekend.
ME
Melanie Larimer
Friendly and knowledgeable staff and competitive pricing.
RO
Ronald Jean-Baptiste
Fast and friendly service with knowledgeable people.
DE
Debra Raether
Their customer service was awesome when I was there
KI
Kingsley Costain
Always helpful great locations and great employees!
MA
Mateo Garcia
Friendly staff. Tested my check engine light Free
AD
Ad M
I waited in line a considerable amount of time.
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A Private User
Had what I needed minus to whiny truck drivers.
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Nicholas Meyer
Jesse at the parts counter was very helpful.
MA
Magic Cage
I was given great customer service.
MA
Manu Felix
Best autozone in arizona hands down
MI
Michael Bauerlein
Good service patient and helpful.
JE
Jennifer Younger
They were fast and friendly
JE
Jesse Diamond
Didnt have what I needed
IA
Ian Rockfern
Pretty decent selection
MI
MIGUEL CASTELLANOS
Staff is always helpful
JO
Jorge Avila
Customer service sucks
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