Category: | Auto Parts Store |
Address: | 35322 Grand River Ave, Farmington Hills, MI 48335, USA |
Phone: | +1 248-699-2960 |
Site: | autozone.com |
Rating: | 3.6 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–6PM |
AM
Aman Samit
Very unfriendly staff, just there to sell parts and not willing to help at all. I suspected the relay for my headlight was bad so I went in to get help on which one it might be in my cars relay box so I could buy the appropriate one. The staff not only didnt know how to help me find that out but when I figured it out on my own, they didnt know how to find the right part in their inventory. They also refused to lend a simple device such as a multimeter so I could check connectivity in my fuses. I have been to other AutoZone stores and staff have been way more helpful and friendly.
DA
Daniel Comboni
Staff was not friendly and not very helpful with battery check. Brought in my motorcycle battery and they told me to go to OReilly because they didnt know how to clamp the terminals to the meter. I had to offer to do it so the meter could run a diagnosis. Only two ladies were in the store and even though there were not a lot of people there they seemed understaffed. They were not able to answer any of my questions. Otherwise Im a good Autozone customer.
JO
Jon Forster
Worst Autozone I have ever been to. Youd be better off asking a preschooler for advice or help with a car issue. They sold me the wrong parts then refused to return them. Take your money elsewhere (like AutoValue or even just the Autozone in Wixom); avoid these clowns at all costs. Manager and employees were totaly clueless, disrespectful, and unwilling to reconcile the problem.
ME
Mech Watch
Standing in line to check out and Im one of just two customers in the store. Bad news as Ive the time to review the place. There is one nice guy helping customers and about 4 people milling about in back. WHY IS NO ONE HELPING?!?! At least 3 associates have seen me waiting. Ill be shopping at Advance from now on.
MI
Michael Daguanno
5 stars for washer fluid. Because thats all I went there for. If you need a rotary girder or a frontal lateral vice stem, dont rely on this review. However, if you need washer fluid, look no further.
JA
Jason Stakvel
Its your typical auto zone, Ive had good luck with items being in stock and they have been able to answer all my questions.
VI
vio herman
The employees here are really nice and knowledgeable. Ordered custom part and came in next day. Great service and prices.
JO
Joseph Zuver
Very bad service. Cashier takes personal calls instead of helping customers check out.
DA
David Spitza
Came in to get an air filter, they added in an oil filter for like a dollar something.
LE
Lee Bautista
Installed a car battery for me. They love to upsell, but are super friendly about it.
NA
Nathaniel Williams
I wish they would not try to sell me light bulb lube every time.
JA
Jason Rowe
Staff was not very helpful with check engine light.
CH
Charles Mullen
Super helpful both times I went in there
AL
Alex Andrews
New store. Employees are helpful.
ST
Stephen Gibbens
Decent service and prices.
AS
asim uddin
Helpful people there.
BR
Bradford Tierney
Very helpful staff
TA
Tanya Mullings
Very satisfied
MO
Morgan McCann
Great service!