Category: | Pawn Shop |
Address: | 3153 US-89, Bountiful, UT 84010, USA |
Phone: | +1 801-298-9033 |
Rating: | 3.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–5PM Closed |
CA
Casey Case
Bad Bad Bad Bad Me and my husband have been doing business with Arrowhead Pawn since we have moved to the Davis county area 4 years ago. I have pawned some items there when times got rough. I bought an Xbox 360 from them a couple of weeks ago right before closing, and the woman associate told me if I got it home and had any issues, I could bring it back and exchangr. Well I got it home and it would work for a minute then shut off. I did as the associate told me to do, and brought it back for exchange. This time I dealt with an older man, I believe he is the owner. He exchanged mine for another. It was never turned on to check to see if it was in working condition. He treated us like we had broken it, and we were trying to pull a fast one. So I get home and get it set up, put the disc in and it would read it but not play the game. So O went back to exchange for a different one I live in Ogden now so it is not like it is right down the street from me. I go to the counter to explain what was happening and the old man cut me off and started screaming at me. There was a store full of people there and it was quite humiliating. He told me I broke the last one and I had broken this one too. He said how much did you pay for it? I told him I paid 60 for it. He took 60 bucks and threw it at me. Told me to get out of his store and never come back. I have never in my life been so upset from a place of business and I have never been treated so poorly. I couldnt help but cry when I was leaving the store. I will never go to this business again and I recommend you not going either, unless you feel like walking out of there feeling like you did something wrong, when in fact, you were just trying to get what you paid for. Very unprofessional service
DM
Dmak Outdoors
I have been going to this pawn shop for about a year now. I have always been treated well and have always been able to land on a fair deal. This is one of the few honest and fair pawn shops I have been in. Chris (Spelling) has been a joy to work with; she has given me some smoking good deals. I have purchased quite a few items, most recently a lawn mower, and will continue to do so.
EM
Emanuel Rodriguez Leytan
Amazing customer service and the staff is so friendly. Ive bought several items from this pawn shop and Ive always felt like they offered me great deals. The one and only Pawn shop I go to!
AN
Angie Hughes
Looks like they have decent stuff. Its to bad you cant get any customer service. We stood there for 20 minutes. Nobody else in the store. They completely ignored us. Lost a sell today.
AN
Anthony Aguallo
Did the reviews here get entered by friends and family? Customer service was nonexistent and they are charging higher prices than if the stuff was brand new.
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Gabriel Johnson
I like the shop, but. If only they opened before 10 and closed at 8. They might get a lot more business. They usually close before 5, lame.
A
A Private User
I have been going their five years, and will keep going back. Not just to buy, but to visit with Kris and the rest of the staff.
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Roxana Cortez
I Have been here 3 times great customer service and great deals. Kris is very kind the bad side is they close to early :(
KA
Kaleb Alldridge
Amazing staff! Fair deals, just remember it is a pawn shop
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William Hamilton
Cant complain. gave my kid a 250% discount on a game
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Michael Gearheart
Great place
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Sean Reeves