Charles A James Bicycle Shop

Category:	Bicycle Store
Address:	319 N Main Ave, San Antonio, TX 78205, USA
Phone:	+1 210-226-7812
Rating:	4.3
Working:	Closed 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–5PM Closed

Location

Photos 65

Reviews 17

Joshua Caceres

No refunds written at bottom of receipt for a reason. Ive been to alot of shops in SA, but I happened to be by this place when I needed a wheel replaced. Worst bike shop experience Ive ever had. I went in to buy a new wheel. Prices were reasonable, but when I got on my bike I found that the new wheel was not distributing evenly and thumping. I took it back and they fixed it, but as I rode home from the shop, the tire went flat. I dont want to double back and have to redo someone elses work. Thats what I paid them for UPDATE: Bike continued to thump, went back to see if they would replace the wheel, and they gave me some bullcrap story that the thumping was being caused by the tread. Eventually I figured out on my own that the other tire was the one thumping. All they had to do was ride my bike, and they probably wouldve figured it out. I was just asking for help, and they werent helping. They were worried about getting me out of there. Theres another shop a little north of broadway that isnt nearly as depressing. Charles A James is just mulling through the day, I doubt they even enjoy their jobs anymore.

A Private User

I recently bought a used bicycle on Craigslist. It had several issues and was in need of repair. I initially selected this bike shop to do the repairs as they claimed to have been in business for 80 years. They surely must be doing something right. However, when I picked up my bike today, the bike I was given had two flat tires and the chain was broken. I called to complain to the gentlemen on duty. I asked him " Is this what you mean by Service as Needed"? to which he replied that the air leaked from the tire in the week it was left in the shop. In essence, blaming me for their incompetent work. I said that I would cancel the payment from my credit card company to which the gentleman replied " If you do that, I will track you down and f**k you up!" I will never go there for anything again. In short, they are incompetent, indifferent and nasty. There are new bike shops all over town now. With customer service and an attitude like that, they dont deserve to be around around much longer.

El Daddio

Thank You Mark! U made a little kid so happy! I went to your place , tried to buy only one pedadl but they only sold in pairs, I explained the situation about a child that is riding his bike with only 1 pedal having a hard time doing it and as I was walking out he called me back . After searching around in a catch all bin Mark found a pedal, left one is what was needed and gave it to me . Tried to pay him but he said forgetaboutit !! He went next door to get a soda but moved too fast by the time I walked in the place he was coming out and I did not even get to pay for his soda ! Put pedal on the way Mark told me , because earlier , I was tightening it the wrong WAY!! Eric is now one HAPPY kid!! People at YOUR SHOP are always helpful and knowledgeable see you again at your new address on Main . Pete

A Private User

I had a great experience renting a bike from this shop; the employees are very friendly, the price was fantastic, and the bike was very well maintained. But if youre looking to rent a higher-end bike, look elsewhere. This is a very small shop that seems to be focused on service rather than stocking the latest and greatest. Not that theres anything wrong with that--I would rent from them again if I find myself in San Antonio--but you should be aware of it before you go. If youre looking to rent a bike to get in a training ride while youre away from home, try somewhere else. But if you just want a reliable, comfortable ride for a very reasonable price, this is your place.

Hector Sarmiento

So far so good, I read a couple of very nasty reviews here, but I have had two good experiences with them. I bought my first bike from them about 12 years ago and then about a month ago I bought a second one for my girlfriend. They gave a 10% reduction on my second bike because I had purchased from them before. They also looked at my old bike and gave me advice on what needed to be done of which I only chose to change a gear cable that was frayed. The rest I can do on my own. I feel that they dont hold information from you in order to get more business, just for that, in the future, when I need help or parts for my bikes I will choose them.

Mary Bee

these guys are super nice. it took them like ten minutes to fix my bike and the price was super reasonable. they are not condescending at all, which is cool considering the assholes at other bike shops around here. go there first and if they cant help you, then i would try somewhere else. its worth the gas money/time/whatever to get there.

ernest gomez

I stop by this morning because i had a hiccup with my bike chain. Mark was great and very professional and fixed me up in no time. Ive seen this place everyday for the last 6 months and after the way I was taken care of I now know how they have been open for 97 yrs. This place is great!

Corey Burge

Owners were very helpful. Got us set on two bikes with helmets and water bottles. Showed us how to get to our destination, then said we could leave our bikes at our hotel for them to pick up later. Great place!

Oscar F. Garcia

I rented a bike to ride around the city. The staff was very friendly and helpful. The bike was in excellent condition and it was also at a good price.

Art Godines

Grew up going their when it was located Down town walking distance from Robert E. Lee Hotel im glad that youre still around.

ian cone

They are a great bike shop is go over and over. They really know how to do things and never over charge.

A Private User

really helpful. i had my rim trued here took roughly 2 days to get it back, but it is as good as new.

Angelina Willhide

Nice helpful staff. Inexpensive bike fixes. Will come back as well as tell others about it.

Dave Dunlop

This place fixes my bike so inexpensively it isnt even worth trying to do it myself

gracenmercy7

Friendly professional and lots of bikes to choose from. Very patient