Category: | Motorcycle Dealer |
Address: | 1500 S Interstate 35 East Service Rd #181, Lancaster, TX 75146, USA |
Phone: | +1 972-230-1870 |
Site: | cycletownsouth.net |
Rating: | 4.6 |
Working: | Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed |
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David Ashley
Over 1K cheaper than all the other places (I didnt even have to negotiate). Its a family business. His wife works there, too. He knows my name every time, unlike my bank which has a new person every three weeks and I have to have two forms of ID to get my own cash, even after banking for 35 years in the same building. More importantly, Curtis has about 30 years of experience selling KTM. With a glance he knows how I have been riding my new bike, and he had his guys make some slight adjustments for me. I like to hang out while they work on my bike, and I always feel very welcome and not "in the way". When I first bought my bike from Curtis, as I was leaving, he sent Tony with me for part of the way to make sure I was OK (I just started riding). For the first scheduled maintenance, Curtis himself test rode the bike to make sure it was perfect. You dont get that deep a knowledge from someone who just started selling bikes, his is a family business and you really feel comfortable in the store. I found out later that the maintenance costs (after the first 800 miles) was a fraction of normal maintenance costs, like about half. That makes $1300 in my pocket, all without even asking. I think he just enjoys seeing people get what they want and hes not about the money. As for the bike, Im surprised, I ride it more than an hour every day, I havent laid it down once and its all I can think about, its the perfect bike for me. I think about it when I work, I think about it when I go to sleep, I get up an hour early just to go riding. I had to drive from the far part of town just to get to him when I first bought the bike. Its been well worth it. Not just for the comfort of knowing that his prices cant be beat, but, more importantly, for his years and years of subtle expertise, his pleasant disposition, the whole package. Thanks, Curtis. Im riding this ten times more than I thought I would, I thought it would be a weekend thing. I even use it to go to Sams. Its great that I have to make more than one trip, its really enjoyable.
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raul cruz
IF YOU WANT TO LOOSE YOUR TIME AND MONEY GO STRAIGHT TO THIS PEOPLE THEY WILL TAKE YOUR MONEY AND EQUIPMENT AND IF SOMETHING HAPPEN TO YOUR BIKE YOU WILL HAVE TO TAKE THEM TO COURT! HERES THE REASON WHY! MY FOURWHEELER WAS DESTROYED ON THE LAST INCIDENT THEY HAD ON THE OTHER SHOP(BURN DOWN) AND ALL MY DOCUMENTS WERE BURNED IN THE BIKE SO WHEN I WENT ASK FOR MY BKIE THEY TOKD ME I HAD TO GET A TITLE TO PROOF OWNERSHIP! IT WAS A OLDER MODEL BUT THEY WERE GOING TO CHARGE ME 1700$ THE REPAIR SO WHEN I WENT TO TRY TO SEATTLE SOMETHING WITH THIS PLACE THEY GIVE ME THE EXCUSE OF NO TITLE NO REFUND ON YOUR LOSS! IN TOP OF EVERYTHING THEY WERE GIVING ME 1300$ DOLLARS FOR MY FOURWHEELER BUT THEIR REPAIR WAS 1700$ SO DISAPPOINTED ABOUT THIS PLACE! TILL TODAY 7-19-17 NO RESPONSE FROM THE PLACE! SO IF YOU WANT TO LOOSE YOU TIME AND MONEY GO TO THIS SO CALLED BUSINESS THEY WILL TAKE CARE OF YOU AND YOU MONEY!
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Ryan Lam
I bought a brand new 2015 ktm 1190 adventure from this dealer. The customer service are excellent, friendly and they do not mind to offer you all the detail info about maintenance plus technical hints to ride your bike. The owner is very responsive and down to earth on answer question from buyer. I am very satisfy with the staff attitude, friendly environment especially from everyone in the mechanic team. Very straightforward on quoting service labor cost, no trick no hidden fees. Thats the way how business should be conduct on.
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Jimmy Selby
Absolutely the best experience Ive had in purchasing a ATV/UTV in the metro plex, all the way from the expert sales that listened to my multiple calls/questions to the management, parts and service. I have to say they will treat you like youre the most important person and mean it. No presure sales and most of all no up sales, expert advise and I got no surprises along the way. I have to travel 45-50 minutes but its been worth the drive.
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Wayne Northcutt
I was charged $340 to fix an electrical short that was caused by the mechanic while doing a carb job. The short did not exist before the carb job and it was noticed on the drive home from the shop. Cycle Town South in Lancaster had no understanding and said it was not possible for them to have caused a short. I would never take anything to Cycle Town South in Lancaster, you never know what condition it will be in when you get it back.
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Shane Winters
This is the only shop I will do business. For more than 15 years I have shoped here. Excellent customer service. Not the biggest shop in town but I believe its the best. I now live about 1 1/2 hours away and I still bring all my repair work here. I drop it off and they fix it. They have never gouged me not once. I wish more businesses operated like this one.
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BRENDA J ANDERSON
Tried to get a 2016 EPS Matte Green Edition Ranger closer to home and was told none were available. Curtis spent time and effort to search for this now hard to find Ranger and turned one up. 10+ other dealers werent interested enough to try. Thanks again Curtis. Bought it today!
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HYRATECH Cellphone & Computer Repair
Just picked up my new 1016 Slingshot from Buffy at Cycle Town South and what a great bunch of people to work with. Great prices and great customer service. Keep up the great work!
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Redrider 7
I only delt with them.over the phone, but spoke with Tony there. He was such a huge help and was very knowledgeable. If I have business in the future Id definitely go here.
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Dustin Shows
I was on there race team growing up, loved them then and love them now. Havent bought a dirt bike since 08 but if I were to get a bike this is the only place I would go.
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A Private User
If your looking for "the" best cycle dealership in Texas then talk to the guys at Cycle Town South. Curtis, Tony, Bobby and the rest of the staff go above and beyond!!
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Samantha Mc
I bought a Side By Side here. They were very Knowledgable and helpful. I strongly recommend this dealership. They were not pushy like some others I have visited.
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A Private User
The customer service at cycle town south is by far the best in Texas. The mechanics are sure to get your ride up and running in tip top condition in short notice.
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A Private User
Took my KTM 1190 Adventure to CTS for service and now runs perfect! This is after I took to two other shops. This place knows KTM. Will be back for sure.
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A Private User
This by far the best shop in Dallas. Easy to work with, they really care about after sale, service dept is great!! Sales team is great!!
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A Private User
The staff at Cycle Town South were very friendly and had the parts I needed!! They have great service and enjoy their work!!
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A Private User
Great service dept. my Ranger was repaired in 2 days and service was super! These techs at CTS know the Polaris products.
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Hugh !
Great family owned business. Worth the drive to the country to be treated fairly with up front pricing on maintenance.