|Category:||Auto Repair Shop|
|Address:||1060 Witte Rd, Houston, TX 77055, USA|
|Working:||8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed|
I purchased a Tesla from Brazelton Auto October of 2014, I was told the vehicle was in perfect shape and had never been in an accident. The Vehicle only had 5420 miles on the odometer and I was told the original had too many nice cars and wanted to get rid of a few. I was provided a clean car fax but the dealership had failed to mention somebody paid cash for the parts at Tesla and never reported it to insurance. I am now trading the Tesla I purchased in on a new model X and Tesla is not paying me full price because of the accident. Be very careful when buying a used car from the dealership, they either fixed the vehicle themselves or should have caught the damaged rear panel themselves. I took the vehicle to 2 different body shops and they found the replaced panel in minutes with a standard inspection. Buying a car that costs around $75,000.00 from a supposed reputable dealership is scary enough so make sure you dont make the same mistake I did and buy from Brazelton Auto. I would have given less than 1 star if possible, auto fraud is horrible to deal with.
Brazelton made my car buying a pleasurable experience. I got a referral from someone who had purchased from them before and highly recommended them. They assisted me in my search for the car I wanted and sent me to places to help me make my decision and to people who could tell me all about the car I was interested in buying. I tried doing it on my own for some weeks before I knew about the Brazelton services but it was an entirely different experience. Going forward, they provide all the extended auto ownership support I will need. Great business with great people!
Recommending Brazelton Auto is a no-brainer! This is my 4 th time to use them and they are absolutely the Best. From the moment you contact them, they stay in touch, answer questions, find the car you want and walk you thru the details up to and including the car delivery. They are professional friendly and knowledgeable. From the receptionist, the staff and Lewis himself you receive the absolute best. A five star rating is not enough!
Lewis has provided honest upfront assistance for years. He has helped me buy several cars. He even helped me when I was buying a starter car for my daughter and he said, I cant get you a better deal than that. I have known Lewis for 35+ years and recommend Lewis to everybody who is looking for a vehicle new or used. Hes building his business one satisfied customer after another; they are his best advertisement!
These guys set the bar for customer experience and car salesmanship. I flew in from Seattle to pick up my Aston Martin and the interaction was less then 15 minutes of paperwork. They already had the car inspected by the dealership, paperwork fully prepared, and the car was beyond flawless. I fully intend to have my Next purchase done here!
Great service experience at Brazelton. The team was friendly, knowledgeable and respected my time. They checked out the car, provided me with a timeline for the fix and even delivered early. Going to Brazelton in the future for all my service!
Brazelton auto is a fine establishment that offers top notch 5 star service for anyone that walks through their doors. You will immediately be treated my friendly and knowledgeable staff members whos Only mission is to satisfy your every need.
Brazelton replaced a malfunctioning throttle in my Ford Fusion. They called me to provide updates on the replacement and gave me a clear and concise explanation as to what was wrong with the throttle and what was done to fix it. Outstanding!
Ive purchased two cars through Brazelton Auto and dont plan to ever buy a car any other way. Lewis and his team took all of the hassle out of the transactions, gave honest advice, and saved me a bunch of money. What more could anyone want?
Bought a BMW 535i, had alignment issues, called them, they gave an appointment the next day, put me in a loaner vehicle and took care of the issue.. Very polite and professional staff.
I had a first class experience with Bill at Brazelton. For those of us that hate dealing with dealerships this is the only way to go. Five stars for Brazelton.
As always, very professional, courteous and knowledgeble. I completely trust them to repair all my vehicles. I highly recomend them for repair or purchasing!
I recommend Brazelton Auto. There is no reason to go to the large dealerships anymore. Please ask for Brad. This was the easiest purchase I have ever done.
Great service with better people that work fast! Always make me feel like Im a priority and are flexible to work around my work schedule.
Ive bought two cars from them and will go back to them. Great service and people.
We had another flawless experience at Brazelton. Thanks to Bill and the team!
Straight up deal, great customer service.