Texan Harley-Davidson

Category:	Harley-Davidson Dealer
Address:	2111 N Frazier St, Conroe, TX 77301, USA
Phone:	+1 936-539-1726
Site:	texanharley.com
Rating:	3.9
Working:	Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed

Location

Photos 100

Reviews 17

mitchell keeley

Dropped off our 2012 softaill which had a bad voltage regulator, within 15 minutes new service manager Justin called and said during there check in process the brake lever, shifter linkage and clutch lever all had some kind of problem with them and he ask if we wanted them to do 20000 service with the bike having 18000 miles on it. I told him no just fix the electical problem that covered by the warrenty. The bike had just been check in at Woodland Harley a week prior and no mention of all these problem exisited. During his so called checkin process he failed to note that one of the front running lights were burnt out and sent the bike out like that. They called a few days later and said it was ready for picked up. We get there he says its $134 that they rewired the stereo because it was wired directly to the battery which it wasnt the stereo also shut of when the bike was turned off. They also took the battery out and tested it. 1.5 hours labor. The whole stereo install takes 1 hour. so than they said they test drove it on a dyno machine for 30 miles. pick the bike up within 10 miles it does the same thing we took it there for 6 times. Return the bike call them a week later and its just going on the the rack and the change the voltage regulator and we went and picked it up all the problem is fixed. So I ask him for a refund on the bogus charges for the rewire which was not approved to do. He tells me he would go talk to the dealership manager Gary about 15 minutes later he comes back and says there is nothing they can do for me. Get the bike home and check the shifter linkage and it is not loose at all. Liars!!! Gary is a non social office hidder that wont come out of his office. Both times Ive been up there all the services manager does is call people and try to get cash work approved even when you bring it there just for warrenty work. This duo is only trying to get there cash flow up because since this manager has taken over it is struggling so there are doing whatever they can to pull money out of your wallet. Parts and motorclothes very good people however I will not ever spend a dime in this store again. So now when you go to bike night there will only be 8 people there instead of 10. Good luck Gary and Justin you can only screw people for so long and you will be gone. You both should take adult learing classes so you can learn how to talk to people and socialize with your customers. Good Luck Mitch and Karen

Susan Rogers

If i could give no star, i would do so. My other half brought his HD in to get new tires. Yes, they got the new tires put on; however the tech did not check his work and did NOT bother to tighten the clamp to hold the muffler after the tire install. It was not discovered until today. I myself just bought a bike, and am a beginner rider with an awesome certified safety couse to begin my journey riding. To think of what could have happened if the muffler fell off, and it was extremely loose...the man I dearly love could have wrecked, and honestly I am not for certain that with the limited experience I have would have been able to dodge a full muffler as it would have been right on top of me...I follow him. He leads. Texan Harley...the inept and lack of paying attention to detail could have taken out two riders. I do feel it was not done on purpose; however when a customer trusts you with their bikes, their lives may very well depend upon the quality of work.

Jim Walker

Had my Harley sold to person who needed financing so I told him to go to Harley and they do a Rider to Rider finance for a fee. So my buyer call Texan Harley in Conroe to inquire about the financing. They told him yes they would do it, ran his Credit and said everything was a go. So the next day the Salesperson from Texan Harley in Conroe called my buyer that I sent to them for financing that they would make him the same payment deal on a new bike just longer financing. So they stole my buyer. Is this how Harley Dealers do business?

Rick Wyatt

I came in on a Saturday morning for a simple bolt for the rear seat. They didnt have one in stock, but did give me the info to get one at a hardware store. As I was about to leave, the bike wouldnt start! A tech came out and did a quick diagnosis (for free) and told me the starter had fried. It was, you could smell the electrical burn. They had a starter in stock AND a tech available to work on the bike. 2 hours and $500 later (ouch, but worth it), I was back on the road and havent had any trouble since!

CHRIS CANTU

Thanks to the team at Texan Harley Davidson! They sure know how to treat a customer and communicate every step of a purchase deal to make you feel comfortable and at ease. If your looking for a new/used bike come give these folks a chance and they will work with you to get you the best deal. Keep up the great work!

Roof 1 Construction

These guys rocked! Dropped my bike off at 10 AM and they called me with a recall issue as well as the warranty work. They fix the recall issue put in a brand-new battery and had me out the door by 4 PM! Go to Texan Harley Davidson in Conroe if you want that small town in the big city feel

Matthew Rickett

Bought my first HD from them. Had a good sales experience. Been in for parts and they took plenty of time, never rushed to find the right parts that fit my bike, appeal and budget.

Ken Monroe

This dealer is wonderful. Best price on t-shirts. Great small town atmosphere. Be careful to look for the sign in the air as there is no sign on the road

Bradley Dowlen

Bike still in service, should have this afternoon. I will wait to see results and final bill before I continue my review.

Karen Lewis

Love the atmosphere and selection. Great community connection with a blood drive and lunch.

Josh Brueg

Typical Harley dealership. Decent customer service. Not open on Mondays. Expensive.

Terrence Guth

Texan has always done a great job for me. They have a friendly and competent staff.

Lori Rhoades

We in for some parts they were in stock and the man at the desk was very helpful.

Mark C

Great staff, friendly. Medium size dealership. Has a service shop.