AT&T Authorized Retailer

Category:	Cell Phone Store
Address:	923 Nashville Pike, Gallatin, TN 37066, USA
Phone:	+1 615-442-8989
Site:	att.com
Rating:	3.7
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–7PM 11AM–6PM

Location

Photos 22

Reviews 13

Neal Harris

Staff is very kind. However, when trading devices in from another carrier they will require you to spend your trade in credit in the store because they are not a corporate store. At the corporate store on Indian Lake they will actually take that credit and apply it to your account. This in my opinion is a better value. We had nearly 500 dollars in credits and that 500 dollars would have served better on my bill as opposed to being forced to spend it in the store on silly stuff like drones, extra chargers, etc. Additionally they say you will have to submitted you final bill from you previous carrier to get the cancellation fees paid for by gift card; what they do not tell you is you only get the difference between your I store credit and the amount still owed on your cancellation fee. This left me with a 900 Verizon bill. Lastly the wait times at this retail dealership are long; always short staffed. When at the corporate store on Indian Lake we never have to wait and service is quick.

Aaron Horton

DONT EXPECT EMPLOYEES to follow through with cancelling UVERSE for DIRECT TV. The guy talked us into switching and EVERYTHING he told us was wrong. Like additional charges, example, sports channel charge MONTHLY for something we dont want and didnt order! He also said hed take care of change over and WRONG, he didnt. Charged for two television services. Also, they are WAY OVERPRICED!!!!! ESPECIALLY UVERSE

Adam Barton

Very clean, need comma and well set up AT&T location. The employees there are very knowledgeable, and they truly care. They took their time out of their day to resolve my problem comma with a smile, and did not rush me to get to other customers so they could earn their Commission. I would recommend this store to anybody with AT&T service. This is one of the best locations that I have ever been in.

Heavenlee

This company is horrible & made all kinds of mistakes. Then would not give me anything to make me want to stay w/them...now they are sending me bills that are extremely high. Shouldve never left verizon...this is not even 1 star

Caitlyn Henson

My boyfriend & I dropped in to pay our payment. Shelli wheeler was outstanding! She was short staffed but she was more than amazing under pressure! Will be coming back!

Antonio Arias

Poor cell signal, phones dont get updates often, and remain locked to AT&T even when you have paid them off completely

Jeff Cassman

Service here is terrible. Repeated trips here only to wait for 15 minutes or more without getting any help.

Jim Buttrey

It was pleasent . They were friendly and very helpful.

michael cooley

Really attentive knowledgeable and friendly staff

Michael Ketzner

I needed a SIM card and they got me one promptly.

Angel Bradford

The people are friendly and try to be helpful