Flowers by Sue, inc

Category:	Florist
Address:	72 Arrow Rd, Hilton Head Island, SC 29938, USA
Phone:	+1 843-842-8778
Site:	flowersbysue.com
Rating:	4
Working:	Closed 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–2PM Closed

Location

Photos 58

Reviews 16

S KD

UPDATE... Well...after multiple emails, messages and phone calls Im pleased to say that Sue made things right. Sue did...not the "gentleman." She obviously cares about her customers and takes pride in her work...which I said, has always been lovely in the past. Ill chalk this up to a one off mistake....it happens, but the rudeness that I experienced on the phone from the "gentleman" was not a mistake...keep him off the phones and thank you for the stunning arrangement...it was not necessary, but a lovely and appreciated gesture. Thank you... Eleven tulips, half of which were already failing, in a vase with a few sprigs of green and a few swirling red sticks of glitter all for $76.85? Thats what seems to be "filled to order" for a Christmas arrangement. Funny, that when I called the shop and asked what one dozen tulips would cost delivered I was quoted $50.00 plus tax and delivery. But the thing that really made me write this review was the horrible customer service, and belligerent "gentleman" on the phone. I didnt want a full refund at all...I wanted an adjustment for the price differential that my son paid and I was quoted, I think that would have been fair...basically, he was ripped off and the order was just filled any old way. Oh, and sorry I didnt contact you sooner, but the shop was CLOSED. And this is a shame, in the past, as I had pointed out, we have been happy with the service, but based on the horrible, rude attitude that I experienced, you have lost a loyal ten year customer. Well done!

Deborah Owens

Flowers by Sue and her staff handled all the flowerrs including those for wedding party of 14 and the reception - (for 170) held last week-end in Hilton Head. I can honestly say not only did her staff create the most beautiful arrangements, but they went out of their way with every aspect, from matching the color of the roses ("peach not orange") that my daughter requested, to following our theme of "Elegant by the Sea". She included every flower we had discussed using and the arrangements were just amazing. She even let us take all the arrangements back to the hotel, and bring back the vases later in the week. The flowers were so fresh that they stayed gorgeous for the next 5 days- I hated to toss them out when we left the island. All of our guests commented on the wondeful flowers that made the venue magical.

A Private User

Called yesterday morning 9-29-10 to have some flowers delivered to a local hotel. " no problem, well take care of that for you" I assumed it was for THAT DAY! so I called the hotel around 9pm to see if my wife received them, NOPE. the hotel said flowers by sue had been there around 5 but it was for a different party. My credit card has already been charged. I will guess I should have asked..."you can deliver those today cant you? But no...pretty sure it was implied that I wanted them delivered that day. What ever. There are several florists in that area, google it and you will see 8 or 10. use someone else

Travis Brekke

My fiancé and I went in to get prices for our wedding on June 11, 2017. We were greeted by a "busy" Deborah and we asked questions about what we should use for a summer wedding, what is popular, and hoped for help picking out flowers. We were told to look at out dated photos and were given zero help and no pricing on anything. We came to the store for help and received no help and answers with attitude because she was "busy." Sad to say we will not be doing business with flowers by sue and we will recommend that no one goes there. This all happened today March 28, 2016.

Rachel Devine Hutcheson

Sue made the flower arrangements for our wedding this past June. They were gorgeous! She made two beautiful arrangements for the church altar along with smaller arrangement for the end of the pews. The bridal bouquet was simply breathtaking! It was very easy working with Sue to determine our budget, what arrangements we needed, type of flowers, and colors. She had some great ideas and was very helpful. Thank you for all your hard work Sue! It was a pleasure working with you. And the arrangements were absolutely beautiful! Just what Id imagined! :)

Mark McGriff

Fantastic service! They were so nice about my rush request! I called from Atlanta this morning at like 10:15, and ordered flowers to be delivered "after 2" to my fiance who was staying in a rental condo in Shipyard. I called back 30+ minutes later to ask if they could make the delivery by noon. They made the delivery at 11:30, and my fiance was surprised and thrilled with the flowers. +1

Deirdre Moynihan

A great local place in Hilton Head. My relatives that live there recommended I use this place and they have come through with beautiful flowers in the past. I just had trouble w the website ordering- had to put in my order by phone. Somebody named Jeffrey was extremely nice in taking my order. A+ in sweetness. Much appreciated.

A Private User

Sue went out of her way to deliver flowers for my parents 40th wedding anniversary, despite numerous road blocks. She was prompt in getting back to me and the arrangement of white roses and irises was gorgeous and a very generous size for my price range. I will use them again, no question!

Barbara Breeze

Exceptional service and was able to get the flowers to the church for funeral service on date time expected. Loved the unique tropical arrangement. Many compliments. Many other family members also had flowers from here and were pleased.

Kevin W.

with 1 days notice I paid a reasonable price and had a large beautiful flower arrangement delivered to the address provided. thank you for your excellent and honest service........kevin walsh

Bob Hood

Sues was recommended to us by a local for flowers for a wedding. The staff was very helpful and friendly and created exactly what we were looking for. Many thanks!

William Suttles

Flowers sent to my grieving sister were not as advertised; We contacted and she didnt resolve this misrepresentation of our order and we are very disappointed.

A Private User

Called to place a funeral order. The staff was friendly helpful, and sympathetic. They were able to make a prompt delivery. Many thanks!

Ray D

Went above and beyond to insure my wife was satisfied with her arrangement - beautiful design and exceptional customer service.

John H Lundin

Quality and service... My "go to" place for flowers for every occasion...

Rebecca Reyes

Im all about shopping local, but was a bit pricey.