Verizon Authorized Retailer, TCC

Reviews 5

SU

Suzzane Horne

What a joke. The so called manager Dave is a liar. Completely ripped me off. When I returned to question him about the charges and old phone he sold me he immediately got defensive and started over talking me very loudly. Hes extremely immature and should not be in a managerial position. Him and his staff need retraining on how to speak to customers. This isnt a real Verizon store its a reseller. Dave sold me a phone from 2015 and promised to lower my bill. Low and behold after calling verizon they dont even support the phone he sold me anymore and I could have gotten the new galaxy s7 for less than what I paid for the s6edge plus monthly. Like I said a complete rip off. Do not recommend this store to anyone. Save yourself the humiliation from being screamed at by the 5yr old store manager.

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CO

concerned person

I go into the store to see if they can put a screen protector on a phone. The person working said no because they do not sell the product. I question the product they carry and how it protects the cell phone. He tells me that it is around from the 1940s. I laugh it could not be tested on cell phones since the 1940s and he continues to be rude and ignorant. I decide to just leave with my child because NO ONE WORKING IN CUSTOMER SERVICE SHOULD BE THAT IGNORANT. As we are leaving he calls me old one!! Someone should teach this child how to deal with customers from this experience I can see why this store is always empty!! I will continue to use Verizon however, I will drive the 30 miles for great customer service from a real Verizon Corporate store. OLD ONE!!!

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AS

Ashley Rutecky

Newww employees In the store. Very helpful!

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TH

Thomas Atkinson

Service could be better here

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NI

Nikki Davies

Just fantastic, fantastic.

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