The Fix - Mobile Phone & Computer Repair

Category:	Phone Repair Service
Address:	300 Monticello Ave, Norfolk, VA 23510, USA
Phone:	+1 757-622-4987
Site:	thefixsolutions.com
Rating:	5
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 73

Reviews 23

Maybe later

There I was, stranded, lost, without a clue in the world when my audio wasnt working on my android. I called others but didnt know who to honestly trust. I knew there was a repair shop as soon as you come into one of the mall entrances, so I decided to go and speak with an associate from this store. I walked in and noticed electronics pulled apart and repairs being done. The man, known as Edi, looked up at me and I, being skeptical at first after dealing with many others in my area, asked a million questions. All which were answered by Edi extremely accurately. I looked up on forums and noticed with my model LG, there were hardware issues in regards to sound. I remember Edi spoke to me about the benefits of iPhone (I know, Ive been with android for ten years) didnt want to switch but he NEVER pressured me to do so. Finally, after doing my research and I realized it was time to make a change in my life. I went back to Edi and asked more questions about the iPhone 6s and he told me everything I needed to know. I then backup my android and made the switch. Im telling you right now, it was like night and day. Seeing the light at the end of the tunnel and to this day when I see him he still asks how my phone is doing. Thats quality customer service. We have established that trust with each other and I couldnt be more grateful for having someone honest and experienced in this line of work. The videos to this iPhone are amazing in 4K and will never look back at android. Now, I can ride into the sunset with my unicorn and take over the world. Well, one day. Lets start with getting accepted for medical school first. Highly recommended and he will forever have my business. Extremely reasonable and honest.

Kagan Senol

I dropped my IPhone and cracked the lcd, when I tried to fix it with Apple store, i had to wait 3 days to get an appointment... Then i decided ask these guys if they would fix and how much it would cost... To be honest the price was around the same with Apple store more or less i dont really remember but i got my phone back in an hour... They were very friendly and knowledgeable, now after me my son is using the same phone and it still works like its brand new... Thank you very much guys for the service you providing, great job.....

Abdulhamid Ketchman

Had a laptop and a tablet that wasnt working. They looked at it very quickly and were honest enough just to tell me that it wasnt worth it to fix it. They took it apart and spend a couple hours diagnosing it. They didnt charge me for the labor which was really nice of them. Im definitely going back to them because they said they could fix my Xbox. Good guys, fast service.

Jeremy Aragon

Eddie is an awesome freaking dude who works at The Fix in MacArthur Center. This brother hooked me up tremendously. Before I switched over to h2o wireless, I was hurting my pockets paying ~$90/mo. on 3gb service with at&t. Im sitting pretty now with 12gb service for ~$60/mo. Thanks, Eddie. Thanks, everyone at The Fix. Keep rockin it.

Klaus Wenger

This guys are awesome I dropped my iPhone 6s plus in water and I checked all the places around nobody could fix it I took it to The Fix and they fixed me up in less than 2hr the manager Eddie I believe he was wery confident basically he knew what he was doing and this is the place to go people Im costumer for life

Albulena Panduri

I happened to be in Norfolk when my iphone screen got broken, a friend recomended to me The Fix. Costumer service was very good and they replaced the screen quite fast with a reasonable price. Im gonna consider shipping my phone there from NY in the future if something happens. Thats how great they were.

Korab Cocaj

Truly great service. My screen was cracked and they replaced it for me within 15 minutes and the price I paid was very reasonable. I am planning to go see them for my computer issues that I have been having lately. They deserve 10 stars

shane sawsiengmongkol

These guys can fix everything and anything, I have gotten multiple glass replacements on iPhones over the years and recently my LG g4 charging port. Sasha was super cool and provided quick turnaround time and a fair price. Thanks guys!

shaban qupeva

Very friendly and beyond helpful staff. Fixed my phone in less than an hour and cleaned my charging port without charging me any fees. They are some of the most honest people I ever met and definitely have more than fair prices.

Jiri Burney

I really wanted to say Thank You Emmerson for going to the moon and back to make sure I was happy when I walked out of your store. It took some time, but the customer service you showed me, the respect and love , I thank you!

Julius Murray

Aww man!!! great experience I was without my phone for days and i took it to my provider they told me i had to get a new one sent to me which wouldve taken days. I went to the Fix and he fixed it just like that. Awesome!!!

Happy Leafs Team

We take pretty much anything that needs fixing to The Fix, phones and laptops, and they always do such a great job. Great customer service and the prices are cheapest compared to others in the area. Thank you The Fix.

Selo Qejvani

The highly skilled technicians at The Fix have helped me with phone repairs and fittings of phone accessories several times. Staff are friendly and helpful. I recommend the phone repair store to enyone.

Rita Chraibi

My phone was acting up and the screen was broken! They did an awesome job fixing it in minutes. The costumer service is great and the employees are very helpful. Definitely recommend this place.

Kyle Rada

Good work and speedy service. Was able to walk in and walk with a broken phone and leave with a working one. Hopefully I will not break my phone again, but if I do I know where to go.

Tomas Ghidey

This Place is Amazing. They are highly trained, excellent customer service, plus a 90 day warranty is provided after any iPhone repair. Must Go!

Kevin Yang

These guys are the BEST! Cheap prices and fast repair times. Got a great deal on a case and screen protector, walked out with a like new phone.

Ardit Ademi

Absolutely fabulous job done by these guys. They fixed my phone in less than one hour for a decent price. Will definitely recommend to you all.

Ghita el kholti

Awesome people, I fixed my iPhone 6 Plus here the battery was ruined and they did amazing job! I also changed he screen 7plus ! Great job!

Jing Wang

Pretty good service and professional! Fixed my phone in 15mins! Amazing! Will come back again

Enes Tasti

High quality labor, friendly staff. absolutely right place for the fix!