Category: | Cell Phone Store |
Address: | 3926 Linden St #15, Bethlehem, PA 18017, USA |
Phone: | +1 610-419-8740 |
Site: | yourwirelessinc.com |
Rating: | 4.9 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–5PM |
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Matthew Riccardi
When I entered the store, I had expected it to be similar to your regular old AT&T store (I was currently an AT&T customer). Upon entering, I admired the large space for potential crowds, the clean floors, and the attractive decor. It was truly an eye opening experience-- literally!!! The staff was very friendly and helpful, and showed me a lot of options. Upon talking to the salesman, I was immediately ready to switch providers! The man who rung me out (I think David??) was one of the most honest salesmen I had ever met. The associate assisted my wife and I finding phones that catered to our lifestyle. I got a rocknroll LGv10 and my wife is enjoying a Droid Turbo2. They are some of the most exotic devices I have ever handled. GREAT WORK VERIZON!!!!
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Kevin Hodgskin
I had a great experience at this location. In being able to multi task between me, two other customers, and teaching another employee, Ryan went above and beyond in order to try and help me. Not only did he spend a long time with me in the store, he gave me helpful advice to try when I get home. When home, I had another question. I called the store and was again greeted by Ryan. After talking, he asked if he can do some research and call me back. Mind you, it was just about closing time. When he called back and worked with me, he offered to stay later than necessary in case I had any further questions. I am going to use this location any time I have a question or problem and will always ask if Ryan is working.
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Morgan Masterson
Ryan M. was very helpful from start to finish!! He acknowledged when I arrived and kept me updated of when he could help me since he had 2 customers before me. The wait wasnt long and he was very attentive. It was almost closing time but he was patient until I could figure out a password and an email. He did everything he could to make sure I went home with the phone I wanted that night. He assisted with any questions I had about the phone and accessories. Great customer service!!! I highly recommend this store and Ryan was an amazing Account Analyst!!
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3355ma
Ryan was the best! I came in the store at 7:45 after a long day of work and he helped me out with a new phone after I dropped my old one first thing this morning. He took the time to give me just what I needed and wanted and offered to try to get my pix off my old phone if he could. My old phone was pretty messed up and he couldnt do it right then but offered to try later in the week. He didnt rush me at all and I left the store at 8:45. The store was supposed to close at 8. Thanks again, Ryan!
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Diane Belles
Both salesmen, David and Ryan went out of their way to make sure all my needs were met. My needs were difficult to meet based on cost for phone, plan and accessories. They managed to keep my current plan and upgrade to an Android Samsung S5. David also set up my phone with additional features that would be helpful to me. I would recommend this store to my friends and family.
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Crystal
After spending more than 2 hours on the phone with 3 different Verizon Tech reps and an Apple rep, and no resolution to my problem - Ryan was able to resolve my issue within about 15 minutes, after working a different option. He seems very experienced/tech savvy, and will spend the time exhausting diff options. Hes also incredibly professional and pleasant to work with!
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Amanda Evans
I came to the shop exhausted from trying to figure out my phone issues online. Falling on my face on the way in. Omg! I was a mess. The friendliest and easiest to get my point across even with my anxious blabbering, Bryan and Ryan were able to access my situation. So glad im walking out all set up!! Thanks guys! Highly recomending your shop.
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Christian Velazquez
Omg Joshua is the greatest store manager that Ive seen in a long time , Ryan ,David and Brian we very knowledgeable and helped me save 50$ on my plan I was on a older plan and they even introduced me to a brand new free tablet that my children love , I recommend this store to everyone I meet , check them out there amazing . 10stars
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Faith Ricketts
Went to my local Verizon store on Linden St. In Bethlehem, PA. I was treated with respect and wasnt made to feel inadequate because I wasnt as versed in the technology as most. Brian and David were extremely helpful and courteous! These young men made my day a lot easier! Thanks guys, you rock!
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Tamara Mitchell
I was assisted by Ryan, Omar, and David. They were extremely knowledgeable, and Ryan took the time to be sure that all of my information transferred seamlessly to my new device. I highly recommend this Verizon wireless location if you are in search of excellent customer service!
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jacquelyn sisle
Great experience! My father and I went in to get new phones and were completely clueless. Justin was super nice and very patient with us. He answered all of our questions and helped us pick out new phones which we love. Highly recommend!
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Laura Watson
Loved It.......... Joshua And Ryan were simply amazing........ Helped me pic out a new phone and even saved me money on my plan. Spot On!!!!!!!! All My Friends will go Here from Now on!!!!
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kathleen friedenberg
I came in to verizon because my phone would not charge. Justin Jordan found problem in less than 5 min. It was the charger wire. Bought a new one and I was good to go. Kudos Justin.
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Donna Rodriguez
David was extremely kind and professional with all my questions. There was no line and I would definitely recommend this establishment to anyone. Great employees, very helpful.
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Jon M
Great service from the guys working in the store. Omar, David, Ron, and Ryan . These guys really know their stuff an are very efficient. Keep up the great service guys!
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Justin Jordan
Great Experience! The customer service I received from the gentlemen working was fantastic. Thank you Ryan, Brian and David. Would definitely recommend this store!
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Alexander Corey
Omar was very helpful with my purchase and answering my questions today. I have had several great experiences with this store so far. All the guys have been great!
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Ashley Huff
Joey and Justin were AMAZING. BEST service ive ever received from a verizon store in the lehigh valley. Ill be here a lot more often for my cellular needs.
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Barry Hausman
Very friendly and attentive. My transaction was quick and trouble free. I have done business at this location many times and will continue to do so.
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Carlos Ortiz
Thank you David Ortiz for being so professional and assertive in the way you handle customers. I like this store because of it! Thank you!
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Kamran Afshar
Ryan changed the broken screen on my phone, great service, professional and friendly. I recommend going to him instead of the Apple Store.
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Holly Yacoub
Had a great experience at Verizon. A gentleman named Omar assisted me. He was amazing and very knowledgeable. Id definitely recommend him.
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Mary Kate R
Great experience at this store. Joshua was very helpful, answered all of my questions and getting a new phone was quick & easy. Thank you!
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Lynn Post
We just purchased a new phone from the Bethlehem Square Verizon store in Bethlehem, PA....With the help of Omar and Ryan....Class acts.
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Jarred Strohl
Justin and Joey were awesome! They have upper management written all over them! Very helpful and knowledgeable!!! Thanks guys!
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Kecia Watkins
David and Ryan were really good with helping me switch over to Verizon. Great, clean store, and excellent customer service.