ALMONTE APPLIANCES, INC.

Category:	Used Appliance Store
Address:	315 Linden St, Allentown, PA 18101, USA
Phone:	+1 610-351-1283
Site:	almonte-appliances.com
Rating:	3.7
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed

Location

Photos 100

Reviews 15

Cory Davis

Purchased a used washer for $200 in early August, 2015. Washer worked fine for a few months. In November, knob started to come loose. One day, when I pulled the knob to operate the washer, it popped off. I tried placing the knob back on and the timer unit broke free from the housing inside the washer. I decided to call Almonte because my washer was still under a warranty. On the phone, the owner spoke to me as if he didnt believe me. He was short with me and kept asking if I had the receipt, which I did. When I arrived at Almonte, with the washer, he told me that the warranty wouldnt cover any damage that I had caused to the machine (keep in mind, this before he has even seen the machine). I assured him that it had not been mistreated and stopped functioning during normal use. He came out to my car to look at the machine. When he saw the loose timer, he insisted that he had "never" seen such a problem. He had me and my friend pull the washer out and lift it up onto his dock, rather than going inside to get a dolly to pull it up the ramp. Once the washer was inside, he opened up the unit to expose the timer. He showed us a broken plastic tab that held the timer in place. He insisted that this tab could not have broken unless we used a large amount of force. I assured him that this was not the case. After we waited for fifteen minutes while he talked to his employees in the corner, he insisted he would have to call the timer company to check and get back to us Monday (it was Saturday). We left our information and awaited his call. Monday afternoon, he called. He told us that we had broken the knob and it was not covered by the timer companys warranty. Not only would he not fix the machine, but we needed to pick it up immediately because he would not hold it for us. I pointed out that I had not agreed to such a warranty. I had agreed to the warranty specified in our contract, which said absolutely nothing about these rules he was now trying to put in place. He argued with us, repeating his garbage story over and over. In the end, I was able to get him to hold the machine until the following Saturday. When we came to pick it up, his story about what was broken had changed. Now he was talking about the knob, instead of the broken tab on the timer. He brought the washer outside on a dolly and left it on his dock. He insisted he was "sorry" but wasnt even willing to roll it down the ramp to our car for us. He immediately went back inside and left us outside to carry the washer down and place it in our car. I have never experienced such poor customer service. Almonte Appliances sells poorly repaired garbage appliances and when it comes down to it, they will not honor the warranty that they guaranteed in their contract. I would absolutely not recommend anyone waste their time or money here.

Tim Roeder

Went there to buy a refrigerator. We found one we liked. It had a tag on it that said it was ready, but the women said we would have to wait so they could test it (remember, it had a "ready to go" tag on it). We explained that we needed it right away. She said it would probably be ready later in the day. It wasnt. She said they had to replace the main board. Finally we went and picked it up. When we got it home, everything seemed ok. Than, after about 5 days, we noticed that the refrigerator stopped cooling. It turns out that the auto defrost for the freezer was not working. These people do not come out to your house for warranty repairs (we knew this), so rather than go through the hassel of reloading it on the truck to take it back, wait for them to get the parts, install the parts, then test the unit, we paid someone else (a real professional )to come to the house and fix it. Less hassle. Less wait. We need a dryer. I think well skip Almonte.

Jonathan Hineline

DECENT, HONEST, FAMILY RUN USED APPLIANCE STORE Bought a matching stainless set and washer/dryer for my mother - excellent shape, great price when you compare it to new, and they DO service the appliances after the sale just as long as you can bring it to them they do it really quickly. THEY DO LOAD AND UNLOAD THE APPLIANCES for you in fact may have been upset that we did it ourselves at first. You cant expect to get brand new appliances at the low prices that Almonte offers and expect everything to be the newest thing on the market and work forever, remember youre buying a used appliance and even new appliances go bad too.

Shannon Stelle

This place is a rip off. I purchased a washer and dryer set from them not even a month ago. The washer stopped working in 2 days. They sent someone out to fix it that didnt speak any English so I have no idea what he fixed. Now the dryer stopped working and I havent even had these units an entire month yet. The owner was very short with me and kept cutting me off. Very rude. He told me he needed to charge me $65 to send someone out. Thats a rip off I purchased them not even a month ago and he wont stand by his product. DO NOT BUY ANYTHING FROM THIS PLACE!!!!!!!!!! I would of give him a 0 but you had to pick something

Xiomara Taylor

Was horrible...I brought a refri work nice one month the next one started to unfreeze...has 4 months of warranty but guess what? U have to pay for service call $45 the end of the day i have to exchanged for another one different shape and brand cus he doesnt has the same we want it... He offer me store credit!!! Who wants store credit we want the item..NEVER AGAIN!!!!!!!

Riley Ockerman

I love Almontes. I manage several properties in Allentown and it seems like Im always in need of some kind of appliance. Appliances are quality, clean and affordable. Almonte and crew are great at deliveries and repairs. Everyone there is bi-lingual which is a great help to me when dealing with Spanish speaking tenants.

Moraima Lopez-Alford

TO NOT EVER BUY ANYTHING FROM THIS PLACE, THEY SELL YOU DEFECTIVE ITEMS THAT REQUIRE YOU TO HAVE THEM TO SEND SOMEONE OUT TO FIX ONLY FOR THEM TO CHARGE YOU EVEN MORE MONEY. DO NO DO NOT BUY FROM THIS BUINESS. THEY ARE MONEY HUNGRY. Would have given a 0 star but you need to put a star to comment.

Tristan Morgan

Very nice woman in there and never had any problems. Its a used appliiance store, people expect Sears and HHGregg. I would recommend anyone to go there. Got a almost brand new stove for $150 and absolutely love it. THANK YOU MUCH!

David Janoski

I got a great deal on a new scratch and dent dishwasher. If you dont mind minor imperfections, save yourself hundreds by going here. Great staff, very helpful.

Sonii Wallace

Complete rip off!!!!!! they sell garbage, they dont repair, they dont give refunds, they dont do anything vut rip people off!!!

Keith Thompson

Owner was very helpful. The stove we purchased works great.

Linda S

They were very helpful. Nice people

aaron griffin

Cheap honest great ppl

Angela Peña

Good prices

Ahmad Mohamed