AutoZone

Category:	Auto Parts Store
Address:	10722 SE 82nd Ave, Happy Valley, OR 97086, USA
Phone:	+1 503-353-9942
Site:	autozone.com
Rating:	3.5
Working:	7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 8AM–8PM

Location

Photos 100

Reviews 33

kennyd882000

There were five employees and none of them would help the next customer. It was the worst feeling standing there looking at 5 Guys standing around talking to each other when there was a line of 4 customers waiting. I wanted to yell at them to get off their dead butts! And then I had the employee try to argue with me about the shock absorbers I was buying he told me I had to buy another one when I know that they come in a set of two. I had to make him go get them off the shelf ( it took him literally 10 minutes to find them and get back to the front) and open the box to show him there were two in a box. I would go to Baxters or OReilly or Kinects before I go back to that AutoZone

Nathan Merrill

In order to save the most money, this is one place where joining their Rewards program really makes sense. The prices are mostly competitive, but all the little things that you get throughout the year really add up. It is nice to get that Rewards bonus. It seems like different stores stock different selections behind the counter. If one store doesnt have what youre looking for, theyll check the inventory and send you to a nearby store that has what you need. Ive been sent to the Harmony Road & 82nd store a couple of times for odd parts. Maybe the store on Division is just a smaller one. -Nathan

K Rainhold

Great place for auto parts and supplies. While I like to support small business when I can, AutoZone is a good go-to for most of your needs and generally has the most common parts in stock. While it can have bursts of being busy at times, its usually quick and the staff is always very proactive and super helpful, coming out to the floor to help you, and the prices are very reasonable. Great hours, open late when youre working on that evening project, and you can check online to see if a part is in stock before driving over (or pay online and pick up in store).

Katie Collins

In the last month Ive ordered three parts from this location, each one has been wrong. When I come into exchange or return it and figure out where the issue occurred they dont apologize they dont give me a discount theres no customer service. This place is trashed. Car ignorant and untrained employees. Id rather Pay more at Baxters and Knechts and get good customer service from somebody that actually knows cars.

Jessica Driskell

While on vacation from another state, our Saturn lost its rubber bushing for the drivers side windshield wiper and we managed to find this Autozone on accident. When they didnt have the part we needed (after opening boxes on the universal ones and trying them), the employee then managed to help us rig it together until we can get home and get the right part - amazing service, Id absolutely go back if I lived here!

Amy Carender

Had a warning light on my dash on telling me that I had a bulb out. One of their associates came out and did a thorough check of every light on my car, hooked me up with the missing bulb, and put it in for me with absolute professionalism. He was also really hot. And completely ignored how filthy my car was, like he didnt notice. I couldnt have been happier with the service i received. So great.

Nathaniel LOVING

Worst experience I ever had buying just car oil and filter. There was no other customers, just me. Are usually when I buy oil for car they are very helpful in finding the right filter and oil. Matt B, just give me the information and said its right there go find it, unlike looking at me youre done here go away. I would never come back here again

Kaile Underwood

I have been here 3-4 times. Every time I have been treated like I was an inconvenience. The manager didnt even try to help me after I asked to speak with him. The bigger white guy with darker hair is very rude and should be fired immediately. I had him treat me like crap 2 times. DO NOT GO HERE.

Kevin Nesbit

They couldnt careless if you get the right part or not. All they want is to sell sell sell. Dont care if its the right part or the wrong part just get it sold and get the customer out of the store. Thats the customers problem let the customer Worry about it.

Whombat Whacker

Every time Ive called this store Ive been on hold for 8 plus minutes for seemingly simple things and they dont have my stuff Ive ordered when they said they would. Really need to improve their efficiency and service.

Nola DeVet

The last few times My husband has been to this location he has waited an unacceptably long time to be waited on. He waited so long today that he put his purchases back on the shelf and went to Knechts.

shawn

Staff are extremely slow, you will sit in line for 20+ minutes while one employee assists customers and 6 others are in the back chit chatting and doing anything other than helping customers.

Dana Reid

5th trip back,still the wrong parts. Not sure if the staff has ANY training in automotive partshave been at this 2 wks.Will NEVER shop Auto Zone in Happy Valley again.All I can say is WOW!!!!

Manny Tavan

Place is a joke. No customer service. I left empty handed because they were so slow. Cashier just walked away while customers were waiting in line. Like he didnt want to work anymore...

Jack Lincs

Poor customer service and long lines even though they have a ton of employees. Staff is also not very knowledgeable on vehicles and will sell you wrong part and blame customer.

Eric Weiller

Easy access plenty of parking , I was greeted and help promptly. It has an easy lay out and things are easy to find if not someones there to help you in your Automotive needs

Matt Horton

staf is really ignorant when it comes to actual knowledge about car repairs. They cant explain anything beyond what the diagnostic machine says.

Stephen Green

Service was good. Line was long...sunny Saturday is the time not to go lol. They can get pretty much anything you need for your car.

brad s

They didnt have the part I needed, but the manager called competitors until he located what I was after. Awesome.

Jackie Bain

I wish they didnt have to treat me like a girl so much but they always have what I need at a good price.

robert fulton

Dont ever order parts if you need them in 2 days they will not show up in 2 days it will be 4 to 6 days

Melissa Gransbury Tighe

Jon was extreamly helpfull and took the time to make sure i have everything i needed made sutr it fit!