Category: | Auto Parts Store |
Address: | 2155 Santa Rosa Ave, Santa Rosa, CA 95407, USA |
Phone: | +1 707-527-7200 |
Site: | smothers.com |
Rating: | 4.1 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8:30AM–5PM 9AM–5PM |
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Dan F
I used to like coming here when I moved up north a few years ago. That was until I asked one of the old men behind a desk to look up a part. I was in a hurry and usually look up the part # for myself in my hanes manual, which I didnt have at the time. Long story short they sold me a high beam bulb when I asked for the daytime light. This is a rookie mistake and they should have given me the right part. If you cannot look up headlights correctly for a customer then youre pretty much dead wieght, and hurting the business. At the checkout after waiting for 30 seconds while the girl starred at her phone, she turned and didnt even look at me and asked if I was ready, "um yeah 30- seconds ago I was " are you f/N ready!? The teen smacking her gum didnt ask if I wanted to do debt or credit and immediately asked to see my I.D. NEVER SETTING FOOT IN HERE AGAIN, after I return the incorrect part I was given Hahaha.
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Suzanne Chrisler
Today I had to return a windshield wiper that was too small. Not only did the sales rep take my return (it had been slightly over the 30 day no refund policy) he noticed that I had been accidentally overcharged at my initial visit. He made the adjustments quickly and without me even having to ask. He also helped brainstorm with me a problem Im having with my windshield. I appreciate so very much the help I received today. Auto parts stores are a foreign land to me and I feel like I can walk into Smothers and get excellent service and learn something while Im there. This particular store was also always very helpful when I was driving a 67 Cutlass. Thank you Smothers!
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A Private User
They always seem to have that little part that you need. The sales staff is very helpful, and straight-forward. They may be a little more expensive than the chains but thats simply because they dont stock cheap parts. They are roughly the same, in terms of pricing, as the big online parts houses for the same brands. Yesterday, I bought a Bosch remand alternator and the pulley needed to be put on the new alt. It was rusted on the old alt, and they took the time to get it done properly, without damaging the pulley. They even had the alt bushings in stock!
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Madison Elizabeth
Was Purchasing parts from this location and they seemed to have forgotten there roots sad to say they closed our account do not know why How ever we purchase enough from Napa Auto Parts where they actually care about there wholesale accounts The Owner We purchase from WorldPack Pepboys Napa And First Call No Problems
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Lauren Brewer
Went in to get an o ring for my pcv system, when they didnt show one in inventory, the man at the counter pulled out a generic set of o rings and gave me one that matched the size I needed for free. The guys here have always been willing to help me find parts even if they dont have them.
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donald ruddell
great parts guys that actually know what your working on. the owner is not my favorite person but hes employing locals and keeping the big chains at bay. you may pay more but they dont sell you junk because they warranty parts.
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Daniel Roberts
Always been helpful in providing great service and parts at a great price. Ive been able to get what Ive needed from Smothers for my Mercedes and VW at great prices and quality products. Thanks again guys.
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Ashley Rae
They had a part that no one else in Sonoma County did. They are a bit more pricey, but definitely worth it. Everyone else had me waiting a week for a shipment.
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vis atrade
Knowledgeable and patient staff will make sure you always get the correct part(s) you need for your automobile. Specializes in European Imports.
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michael rondeau
Place has everything you need. I drive a old beetle and they always have what I need or can order it for me. Keep up the good work guys
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marcos becerra
Buena calidad en autopartes
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Phill Mendoza
The best auto parts store in santa rosa hands down never fail !
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Ruben Martinez
Friendly service people and knowledgeable.
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Valentino Savea
They have really good price on auto parts
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Andrew McBride
Great part grat prices and smart staff
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Eileen Avillawhite
Great help! They know their stuff.
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carlos sepas
Great food, cheap drinks
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Thomas Doyle
Great rat rod parts
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Megan Marigold
Helpful employees
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jennifer owens
helpful