Category: | Optometrist |
Address: | 5790 W 44th Ave, Denver, CO 80212, USA |
Phone: | +1 303-421-4422 |
Site: | lookoptical.com |
Rating: | 3.6 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed |
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Jazmin Rodriguez
The store itself as soon as you walk in has a very peaceful, clean, and unique furniture set up. If you have medicaid, you get two glasses free (the second pair of glasses you can recieve in 3-4 weeks and the first pair only takes 3 days at the most) and contacts (about $30 side fee for the required contact application practice that they provide after your eye exam). All glasses come with a free case, glasses $129 and under are covered by medicaid (this location actually has a little more than three racks of free glasses to choose from), soft cleaning cloth, quick contact to alert you when your glasses are ready, and many other benefits when you use Look Opticals services. When I signed up, the process was really quick. I had moved from another county and they easily transfered my info. to their system. They checked my insurance for me when I didnt know whether it was valid and had signed me up to their location in 4 minutes from the second i walked in for a walk-in appointment. I was only in there for an hour and everyone showed positive attitudes and interest in getting the help I needed. Altogether, great service, kind staff, quiet and comfy interior, decent selection of cute glasses, and a very fast process that works well for people that have a tight schedule. I would also note that saturdays are the busiest and Thursdays, Mondays, and Fridays are usually when buisness calms down. Usually 10 A.M.- 1 A.M. is when their service speeds up (but, the service is pretty fast anyways) usually every day of the week! Long comment, I do realise, but I have had to wait 4 hours once in Aurora in a different location, but same establishment. I also know it can be hard finding what services are available when stuck on a low income so I hope this helps someone who can relate. Look Optical offers a lot, and even offers sales everyday for people with not so low incomes. Medicaid does not require any fees for walk-ins/appointments UNLESS you get contacts (mentioned earlier) or add ons. If you do select a pair(s) of glasses not covered by Medicaid, they will deduct $40 off the price(s) depending on the quantity you choose while there. I hope you enjoy their services and I hope that I helped! Enjoy!
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Elisa Tilton
Called to get pricing and see if I should make an appointment before I come in. ReceptionIst on the phone told me "No, just come in and we can get you in pretty quick". Show up and receptionist there tells me "Since you dont have an appointment itll be a long, 30-45 min, wait." I tell her I wouldve made an appointment had I been told theyd be a wait as it already took me 30-45 min just to drive over. Receptionist tells me "Sorry, do you want to wait?" Hell no, I dont want to wait thats why I called to see if there was a wait. No organization and the receptionist couldve handled it better. I have been to the Look Optical on University Blvd. before and they were great but I will be going elsewhere from here on out and will make sure to tell my acquaintances what happened and recommend they do the same. BYE LOOK OPTICAL!
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Maritza C.
I go in to get a different pair of contacts. I see a doctor who is really nice and is willing to work with me. He gave me new pair and said come back and see me in a week. I went back a week later and the doctor I saw at first was not there. I saw Dr. Bruce Laurie, did not even bother to offer a different pair of contacts, and instead said there is nothing else we can do. I was mad and told him the other doctor said we could try other brands and he said we have tried everything after I only tried one pair. Never coming back here again. Went to Americas Best and they found the right prescription for me.
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Cynthia Solis
To me this place doesnt even deserve the one star. Horrible costumer service my Dolce and Gabbana glasses broke after 2 and half months they did absolutely nothing to try and help me and instead wanted me to pay for a whole new pair. The frames are cheap material and really all you accomplish here is a waste of money time and effort would not recommend this place to any one!!
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Alma Payan
Its okay. Everyone is really nice, but it is definitely overpriced. A box of their Avaira lenses costs $40 at Look Optical, but $20 at Sams club for the same exact thing. Also, there are hidden fees that are not advertised. An eye exam at LO is $50 more expensive than at Sams Club, Costco, and several other providers. I suggest you shop around.
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Stephanie Thompson
I have been coming here for years and always appreciate how welcoming and helpful the staff is. My optometrist makes me feel comfortable and always explains what he is doing to give me a heads up. Also, Louie (not sure if thats how you spell his name) is a sweetheart -hell even walk you to the door after youre done ordering your glasses.
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Xbox Fan2
I have been coming here for a long time its always the Worst service ever! !!!Today they over did it though pissed me off more than ever !!!!!! Dont know what they are doing always quoting me wrong prices ...i suggest DO NOT COME HERE I TO WILL ALSO BE CHANGING MY EYE CLINIC . PLEASE BEWARE !!!!!!!!!
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Charles Ortiz
Ive been going there for about 10 years now and every time the staff has professional courteous and very helpful. Id have too say that each time the process has been no longer then 30 minutes from start to finish. I will continue to be a repeat customer.
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Linson Jamison
Im not one to normally right neviees, but the staff there is very unhelpful, unfriendly, and the glasses are scattered out, mens and womens are mixed together, brands are scattered. No organization whatsoever. Id give zero stars if I could.
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Jeanette Salas
This is the only place that I will ever get my contacts / glasses from. Trustworthy, always so professional and friendly, very affordable and even when they are super busy I always get fast, efficient service.
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Christina S
Awesome place! Love Dr. Durfee and his staff always going the extra mile, but today they went two extra miles to help me see again. Love, love, love this place!!!
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Victoria E. De La Torre
They are so helpful and always so polite Ive came here since I was a little girl and Ive always loved the glasses they have there.
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Iveth Hernandez
I have been coming here for years! Friendly staff! And everything is very affordable! They attend you quickly and efficiently.
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Christopher Robert Cedillo Jr.
They are a really nice staff and Dr. is very helpful and patient. Nice selection on glasses and decent price on contacs.
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Randolph Salazar
The staff and service was helpful and great company thank you
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Abigail Jimenez
Smart and friendly doctor. Thats what matters most to me
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Victor Rocha
EXCELLENT DOCTOR