AutoZone
| Category: | Auto Parts Store |
| Address: | 17480 SE McLoughlin Blvd, Oak Grove, OR 97267, USA |
| Phone: | +1 503-652-0295 |
| Site: | autozone.com |
| Rating: | 3.8 |
| Working: | 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7AM–10PM 8AM–8PM |
Location
Photos 23
Reviews 46
BE
Bear & Bunny Embarkment
Every autozone has what you need at generally a bit cheaper than napa. This particular location though I had a bad experience with the manager. I simply ask for a part for a quite common engine, he replied rudely not knowing that motor. I said its common a number of vehicles that I listed, and he said unless I have an exact make and model, he cant help. Of course i thought to just state one of them and he would have found my part, but he was so rude about the whole thing right of the bat that I made a comment regarding his attitude, and he had a few choice words back. He way, way over reacted. So I called, complained, and have not ever seen him again. Other than that, be aware that most of the people that work there especially the women dont know what they are selling.
TW
Twilite Limo
They get 1 star for correct address. The manager Becky Stutz was not helpful but only cited "corporate policy" The scoop; Mechanic in Washington State purchased from Auto Zone wrong battery and installed into vehicle. Vehicle makes it back to Portland and local mechanic shows its the wrong battery. Went to auto zone in Milwaukie. Walked into another customer who was calmer than myself already sharing his distaste for the company. I explained my situation to Becky Stultz manager who laughed and said better contact BBB...just over a wrong battery...wow!! We own a small fleet of vehicles..guess they do so well they dont need another customer..Anyone need a brand new duralast battery..got one cheap...
DA
Dana Reid
I had to return 5 times for the right part after they assurred is the parts were correct.Initially the parts were not even ordered,so a week later when we went to pick up parts,there was no order.Each time we went in, rather than look up our names,account,or parts order in the computer,we were asked what we ordered,what was it for,what was the parts #,etc. I got the feeling no one at the 82nd ave store knew anything about automotive .We wont be back,in fact we found knowledgeable people elsewhere with the right parts,in stock & at a better price. Very disappointed.
JA
Jake Cummings
Service at AutoZone is pretty assertive, sometimes it can feel a little bit like the Apple store, in the way that someone is helping me almost immediately, in a generally contrived tone. It can feel lacking in genuine connection. But, good are usually super helpful and they stick with getting me until Im ready to run the card.. so thats nice. I can think of so many other experiences at other parts houses when the attention to customers feels lesser priority. Anyway. I like the service at this particular location the most out of the Portland locations.
FL
Floyd Frick
Despite a busy time, they read the OBD codes on by truck and priced a couple parts. (a couple weeks later) ... they did it again today; helped me read OBD2 codes and interpret them even though I bought nothing (at this time). The gal helping me even gave me a listing of the corrective part made by different mfrs I could choose from, with pricing. She was energetic and awesome; wish I caught her name.
AA
Aaron Frausto
The worse place ever went threw 5 different alternators before i got fed up and got my refund all they sell is trash workers are ugly stupid and rude will never step foot in their again i hope the earth opens up and swallows them alive. For giving me trouble on a return i hate that they make you feel stupid i know what am doing your the ones stuck at a dead end job i hope they learn a lesson
JO
John Ratto
I really appreciate you guys ripping my mother gas cap tether off, telling her she doesnt need it when she does and especially wanted it on. Then telling her your other store has one (which they didnt) and having them say you didnt even call over to confirm or let them know what was going on. Good job messing up then just trying to pawn her off on another store.
BR
brittany brock
Looks like a new crew and they are great I wont go anywhere else. Super helpful! They have helped me put headlights in, checked my fluids and replaced my wipers. The store manager here is very aprochable and knowledgable. The Cleanest store Ive been to. Love them!!!! Everyone there is very personable!
MO
Monty Breuer
sign on door says theyre hiring. It shows that they need more help. Went in for a windshield washer relay that their computer system said my car didnt have that option. Yeah... Chrysler Town & Country mini van has one. In fact... nah, not worth it.
ST
Steve Scuba
Not sure what Bear and Bunny is talking about but Everytime I go to this location I receive top notch service and the sales staff are very knowledgeable. BTW IF you are going to post reviews leave the sexiest comments at home.
TE
Teresa
Came in to test my battery which was fine just not being charged by the alternator. They replaced it under warranty anyways and provided all the labor! Would definitely go back. Thanks!
PA
Paul Ligman
Tyson, store manager helped me replace my light bulb in my car for free! He was a pleasure to work with and I will always go to AutoZone for any car parts/needs! Thank you again Tyson!
A
A Private User
Went in to buy rotors and pads for my car. Told the guy twice what car it was but was still given incorrect parts. Didnt realize until my car was torn apart and undriveable.
BE
Ben Case
unhelpful. lacking knowledge of their job. I asked a simple question. what type of transmission oil do i need for my car? was told to look it up my selfe.
CH
Charity Carter
What happened to this store? Customer service is awful. Staff are rude, knowledgeable staff are a thing of the past. Time to find a new parts store.
CA
carol lawrence
Waited a long time in line just to get a sexist prick who assumed I dont know cars and tried to upsale me on crap!...clean tho
AN
Andy Hoffman
They were very helpful in reading my codes for me and suggesting fixes. I will definitely be back for more parts!
DE
Deryk Angnos
Parts and accessories / oil are cheap but not the cheapest, quality is great! Staff is friendly and helpful
LI
Linda Michel
Always have what i need and the people that work here are friendly and always helpful
VE
Veronica Chong
Staff is very helpful, specially when you dont know much about cars like me.
CO
Conan Evans
Great place to grab a few parts or tools. When busy, expect long lines.
CH
Chuck Granade
Good selection of auto parts and a free loaner tool to install them!
DU
Dusty Casanova
They had everything I needed to fix my car! Very friendly staff!
ME
Melissa Mundell
Great services and staff. They helped me fix my tail light ☺
BL
Blake Jones
Very helpful. Put in my headlight 10 minutes before closing.
MI
Michael LoGiudice DC
My go-to Auto Parts Store. They honor a military discount.
TE
Terra Edwards
There store is nice and clean prices are a little spendy.
HE
Henry Morgan
"Best storage company, facility and staff anywhere."
AL
Alexis Chettbur
The owner was very approachable and knowledgeable.
AA
Aaron Reynolds
Staff was quick to help me find what I needed.
NI
Nissa Gilligan
Helpful, friendly, and knowledgeable staff.
BR
bronco2484
Great Staff, lots of parts, good prices
NI
Nitsua Reklaw
Horrible Service! Dont waste your time!
DA
Danny Brockway
Best place to get your auto needs done
JU
Justin Reynolds
Normal AutoZone. Bad service usually
PA
Pat Emerson
Hit and miss on knowledgeable staff
DA
darren jameson
Super helpful staff, fast service.
LA
Larry McVicker
Good people, inventory, and price
CH
Charity Carter
Best parts store. Best software.
CH
Chris Miller
Close to home. Has what I need
DE
Designated Driver
Freibdly customer service
DO
Do By
Nice place,nice people
BR
Brandon Kinkade
Good parts good price
LA
larry pm
They are awesome! :)
NA
Najah Bowlby
Easy in and out
TR
trav c
Great prices
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