New Albany Ace Hardware

Category:	Hardware Store
Address:	5595 New Albany Rd W, New Albany, OH 43054, USA
Phone:	+1 614-855-9090
Site:	acehardware.com
Rating:	3.8
Working:	7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 9AM–5PM

Location

Photos 52

Reviews 13

Betsy Shonebarger

The New Albany Ace Hardware is one of my favorite places to shop! The staff is beyond friendly, knowledgeable, and helpful. And, the best part is, they are dog friendly! I love to pop in to quickly pick something up when Im walking my dog or if I have her with me - she gets spoiled with lots of treats and pets by their team :-) They always remember her! I also think the Ace-brand products are superb and they definitely have the best rewards program for any home improvement store (you cant beat their mailed coupons).

Jonathan Fox

Never had a bad experience and Ive been there a ton. The employees are very knowledgeable and are always asking if I need help with anything. They ordered a piece I needed that they normally dont carry at no charge and even helped recommend what else was needed to fix my plumbing problem. Went above and beyond what I expected. Great to see customer service like that still exists!!

Michael Meinhart

Never very crowded, staffed very well. Employees are extremely helpful and courteous. Ive been here several times, and even when theyre busy if you need assistance you wont be waiting long. They literally have an army of employees, including what appears to be reserves. Store is very clean, it is by far the most impressive hardware store in the city of New Albany and Columbus.

Brian Walkenspaw

Online order, lost and never shipped to New Albany store. Managers not willing to help find or call. Going to be 4 weeks on April 22. Credit card already paid for. I suggest shopping at Home Depot or Lowes or Amazon. Day time staff and manager clueless. Never shopping at Ace Hardware New Albany, which is actually in the City of Columbus. Do not let the white fences full you

Brenda Mellett

They usually have what I need. Prices vary from inexpensive to really expensive. They have some good sales. The staff is usually helpful and knowledgeable but tend to pounce on you when you walk in the door and follow you around.

DGI Boutique

Great experience everytime! Found what I needed quickly so I could get in and get on my way. Super friendly people! Wish they could expand and carry even more so I could use them solely. I always go here for to see if they have it.

Vince Tornero

Went in looking for locks. Walked out a customer who will return. Nice older dudes working here. Really helpful and answered my questions.

Keith Johansen

Associate directed me completely incorrectly, in hindsight its clear he has no understanding of gas connections but pretended he did.

Al Werner

There is always someone available to help you out.

Ryan Drake

Good local hardware store. Somewhat over priced.

Adam Brown

Very helpful staff, limited selection of tools.

Zac D

Very helpful staff.